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Lexus of Pleasanton

Pleasanton, CA

4.9
1,061 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,062 reviews

December 16, 2024

Nick Wilson is an outstanding service advisor! I came in with a persistent issue with my car’s brakes, and he immediately put me at ease with his expertise and clear communication. He thoroughly e More

by Noel D.V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Dec 20, 2024 -

Lexus of Pleasanton responded

Thank you Noel for sharing your experience with our teammate Nick and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 13, 2024

Nick, Forrest and Jeannette make an incredible team! Their professionalism, attention to detail, and friendly approach made the entire process smooth and stress-free. Highly recommend both for outstandi More

by John
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit, Nick Wilson, Forrest Yee
Dec 14, 2024 -

Lexus of Pleasanton responded

Thank you John for allowing us to earn your business and for sharing of your experience with our teammates Nick, Forrest and Jeannette and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 13, 2024

Nick Wilson was amazing to work with! His attention to detail, clear communication, and friendly attitude made the entire process enjoyable. I can’t recommend him enough! More

by JMames2000
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Dec 14, 2024 -

Lexus of Pleasanton responded

Thank you James for allowing us to provide care for your Lexus and for sharing of your experience with teammate Nick. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 13, 2024

Great people, great service. My experience with this dealership has been consistently excellent for over twenty years. More

by tcplus11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins, Forrest Yee
Dec 14, 2024 -

Lexus of Pleasanton responded

Thank you Sambrajya for sharing your experience with our teammate Drew and Forrest and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 13, 2024

Nick consistently is great! He goes above and beyond to deliver excellent service. His expertise and commitment to customer satisfaction make him a standout professional. Five s More

by Pete
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Dec 14, 2024 -

Lexus of Pleasanton responded

Thank you Pete for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 12, 2024

We came in to see the new 2024 Lexus GX550 and worked with Shane Sorge. He spent time with us even though they didn’t have a floor model to test drive. We left a deposit for a future GX and they don’t ch More

by maxxxy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
Dec 13, 2024 -

Lexus of Pleasanton responded

Thank you maxxxy for sharing of your car shopping experience with our teammate Shane here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 07, 2024

Car was serviced quick and Jason was helpful and knowledgeable. He will be my go to service advisor. More

by Bshot1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Dec 12, 2024 -

Lexus of Pleasanton responded

Hi Bshot1028, thank you for your positive review; we are happy to pass along your feedback to Jason and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 06, 2024

Joseph was great to deal with. Everyone was. I would highly recommend Lexus of Pleasanton. More

by baker1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Li
Dec 12, 2024 -

Lexus of Pleasanton responded

Thank you baker1958 for sharing your recent experience with our teammate Joe during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 05, 2024

Cat purchase process was smooth, delivery specialist was very helpful in guiding through the options. More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
Dec 06, 2024 -

Lexus of Pleasanton responded

Thank you DS for sharing of your car shopping experience with our teammate Shane here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

December 02, 2024

Salesman Joe Minster very knowledgeable, professional and wonderful to work with. I highly recommend! He followed up with all promises and details. Other personnel very pleasant and dealership was beautiful More

by LizCatGirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Dec 05, 2024 -

Lexus of Pleasanton responded

Thank you LizCatGirl for sharing of your experience with our teammate Joe while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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