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Lexus of Pleasanton

Pleasanton, CA

4.9
1,062 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,062 reviews

November 23, 2024

Nick Wilson is simply outstanding! His professionalism, expertise, and genuine care for his clients set him apart. I’m beyond satisfied with his service and would highly recommend him. More

by MarieClaire47
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Mary for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

November 22, 2024

Nick Wilson went above and beyond to help me. His professionalism and friendly demeanor turned a potentially stressful situation into a seamless experience. Five stars all the way! More

by AbrahamSy_19
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Abraham for allowing us to provide care for your Lexus and for sharing of your experience with teammate Nick. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 22, 2024

Working with Nick and Forrest was a pleasure. Their attention to detail, clear communication, and dedication to excellent service made all the difference. Truly top-notch! More

by Noel D.V.
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Noel for allowing us to earn your business and for sharing of your experience with our teammates Nick and Forrest and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 22, 2024

Nick and Forrest both exceeded all my expectations! They are both prompt, thorough and genuinely cared about ensuring I had a great experience. I wouldn’t hesitate to recommend these 2! More

by John
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you John for allowing us to earn your business and for sharing of your experience with our teammate Nick and Forrest and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 22, 2024

Great customer service from Nick! He delivered exceptional service with a personal touch. His expertise and commitment to customer satisfaction made the entire process effortless. Hig More

by Makie_Dy
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Dec 01, 2024 -

Lexus of Pleasanton responded

Thank you Mark for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 21, 2024

Couldn’t have had a better experience. Showed up - no appointment and out the door in less than 2 hours with my problem solved. The communication was and professionalism was top notch. More

by sharperrn
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins
Nov 24, 2024 -

Lexus of Pleasanton responded

Thank you sharperrn for sharing your experience with our teammate Drew and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 19, 2024

Nick Wilson as fantastic! He's great to work with and really knowledgeable, and professional, and went above and beyond to help me with my car. Highly recommend him as a servi More

by Matt
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Nov 21, 2024 -

Lexus of Pleasanton responded

Thank you Matt for sharing your experience with Nick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 19, 2024

Nick Wilson is the best! ! His expertise and friendly approach makes me super comfortable dealing with him and I couldn't ask for a better service - thank you, Nick! More

by Pete
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Nov 21, 2024 -

Lexus of Pleasanton responded

Thank you Pete for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

November 19, 2024

Nick provided an outstanding service! He helped me from start to finish with all the issues I had with my car and I was super happy with how he handled everything. He was attentive (I had More

by JMames2000
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Nov 21, 2024 -

Lexus of Pleasanton responded

Thank you James for sharing your experience with our teammate Nick and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

November 18, 2024

Sales person Shane was very knowledgeable. Hussain was very good for finance. Overall experience was good. More

by igarish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Sorage
Nov 21, 2024 -

Lexus of Pleasanton responded

Thank you igarish for sharing of your experience with our teammates Shane and Syed here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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