
Lexus of Pleasanton
Pleasanton, CA
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This is my first time purchasing a Lexus and Lexus of Pleasanton knocked it out of the park!! I really enjoyed working with my sales consultant Kevin on securing my GX550. I joined their GX wait-list as Pleasanton knocked it out of the park!! I really enjoyed working with my sales consultant Kevin on securing my GX550. I joined their GX wait-list as many others have done as it is a very hard vehicle to buy as it just came out not too long ago. Kevin did an awesome job of updating me whenever he received an allocation even if that allocation did not have what I was looking for. It was a very easy process dealing with him and the staff at Lexus of Pleasanton. More
I visited this dealership to possibly buy a new car soon. Although I didn’t purchase one during this visit, I will definitely be back when I am ready to buy. Although I didn’t purchase one during this visit, I will definitely be back when I am ready to buy. More
I recently purchased my first car and it was the best experience I could’ve possible had. Their selection of cars are beautiful. I purchased a used car and it was so well-kept and a beauty it basically l experience I could’ve possible had. Their selection of cars are beautiful. I purchased a used car and it was so well-kept and a beauty it basically looked brand new! The process was hassle free and smooth and I couldn’t have wanted it any other way. It was all made possible by the help of their amazing salesman Joe Minster and the awesome service team!! 100% recommend to anyone looking for a new or used car!! More
This dealership helped me find the Lexus I was looking for. If you are looking for a good deal on a car, come to Lexus of Pleasanton and ask for Shane Sorge. I had a smooth process with my transaction and for. If you are looking for a good deal on a car, come to Lexus of Pleasanton and ask for Shane Sorge. I had a smooth process with my transaction and financing went quicker than I would have thought. More
I came to Lexus of Pleasanton to buy my car and was greeted by Shane Sorge. Shane was very knowledgeable about the car I ended up purchasing. I highly recommend him for the next lease or purchase of greeted by Shane Sorge. Shane was very knowledgeable about the car I ended up purchasing. I highly recommend him for the next lease or purchase of your next vehicle. More
Thank you Jason Portillo and team. They did a very timely, pleasant and effective service. I appreciate the quick help less the 24 hours after my service light came on. They even wash They did a very timely, pleasant and effective service. I appreciate the quick help less the 24 hours after my service light came on. They even washed and vacuumed the vehicle and served a decent cup Of coffee while I was waiting. Looking forward to future encounters. More
I recently purchased a used 2008 Lexus LS 460 from Lexus of Pleasanton, and my experience was positive overall. The dealership staff, particularly Sales Consultant Joseph and Sales Manager Michael, were pro of Pleasanton, and my experience was positive overall. The dealership staff, particularly Sales Consultant Joseph and Sales Manager Michael, were professional, courteous, and attentive throughout the process. Joseph was knowledgeable about the vehicle and provided a detailed overview of its features, condition, and maintenance history. He was patient in answering my questions and didn’t apply any high-pressure sales tactics, which I appreciated. It made the experience more comfortable and allowed me to take my time deciding. Michael, the Sales Manager, worked with me to ensure I got a fair deal. He was transparent about the pricing and flexible in negotiating terms that worked within my budget. His straightforward approach built trust and helped make the transaction smooth and hassle-free. The car itself was in excellent condition for its age. The dealership had clearly invested effort into ensuring it was clean and mechanically sound. They provided a Carfax report, which gave me confidence in the vehicle's history. One small area for improvement could be a quicker turnaround for the paperwork process, which took a bit longer than expected. However, this was a minor inconvenience in an otherwise seamless experience. Overall, I’m thrilled with my purchase and would recommend Lexus of Pleasanton, Joseph, and Michael to anyone looking for a quality vehicle and excellent customer service More