Lexus of Pleasanton

I had the most amazing experience working with Lexus of Pleasanton with service advisor, Jason Portillo. The ease of service was outstanding and I am thoroughly satisfied with how my car is running and I’m Pleasanton with service advisor, Jason Portillo. The ease of service was outstanding and I am thoroughly satisfied with how my car is running and I’m sure to come back again. More

We bought a new 2003 LX 470 from Lexus of Pleasanton. The sales and financing process went smoothly. Those are generally one time interactions. The service department is different. This is how customers The sales and financing process went smoothly. Those are generally one time interactions. The service department is different. This is how customers are retained and come back for the second, third, etc. purchase of a Lexus. Pleasanton Lexus clearly understands how important this role is to creating long term relationships. Jason Portillo, for us, is the face of Pleasanton Lexus. Our experience could not have been better. Jason has seen our 470 with child seats in it, mud from our several Baja trips, all the way to our two boys moving out. The 470, and Jason, have been and remain part of our family. His concern for customers is absolutely genuine. At some point, we'll need to move on to our next vehicle. My wife and I would like for our next one to come from Lexus of Pleasanton and we absolutely want Jason to be our service contact. More

Worked with Russell Berkowitz on my new Lexus. He was honest and friendly to work with. He took the time to walk through all of the new systems on my car and made it user friendly. I recommend He was honest and friendly to work with. He took the time to walk through all of the new systems on my car and made it user friendly. I recommend him highly the next time you need a new Lexus. More

This place is the place to shop for cars. Everyone is very pleasant especially Thomas who is very helpful, great customer service from start until we finish and left with our purchase. I high Everyone is very pleasant especially Thomas who is very helpful, great customer service from start until we finish and left with our purchase. I highly recommend him to be your sales agent when you shop or visit this place. More

Always great experience for service from greeting to completion of work. Good explanation clean, polite. completion of work. Good explanation clean, polite. More

Jason Portillo is absolutely the best service advisor I could ever ask for. The service is speedy, fantastic, and is always an enjoyable experience. could ever ask for. The service is speedy, fantastic, and is always an enjoyable experience. More

We bought Lexus ES300 last week in Lexus of Pleasanton. The overall experience was very good. The sales consultant, Kevin Chow was very helpful and knowledgeable. I really appreciated his efforts on helpin The overall experience was very good. The sales consultant, Kevin Chow was very helpful and knowledgeable. I really appreciated his efforts on helping us to go through all the purchasing process. More

Russell Berkowitz sold me my 2013 es 350. He was the best salesman. Very patient and knowledge. I recommend him if you looking g for a top notch salesman He was the best salesman. Very patient and knowledge. I recommend him if you looking g for a top notch salesman More

Jason Portillo has been our service coordinator at Lexus of Pleasanton almost as long as I’ve had my 2003 LX470. Yes you read that correctly 2003 (286,000 miles). My favorite car is still running today and of Pleasanton almost as long as I’ve had my 2003 LX470. Yes you read that correctly 2003 (286,000 miles). My favorite car is still running today and I thank Jason for that and many more things. He’s so personable and he makes all his customers feel like the most important person he will help that day. Lexus is lucky to have him. T. Gaynor More

We just bought a new car RX350 and want to express our appreciation of the wonderful service we received. We worked with Russ Berkowitz and he was fantastic! He found us the car we wanted and took good ca appreciation of the wonderful service we received. We worked with Russ Berkowitz and he was fantastic! He found us the car we wanted and took good care of the entire transaction. Thank you Russ!! More