
Lexus of Pleasanton
Pleasanton, CA
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If you own a Lexus you need to visit this service department and see my guy Jason Portillo. Jason is the absolute best. Friendly, honest, genuine and just an A+ person. Would never consider taking my department and see my guy Jason Portillo. Jason is the absolute best. Friendly, honest, genuine and just an A+ person. Would never consider taking my Lexus anywhere else as long as Jason is there. More
This realer offers comfortable waiting area with cappuccino coffee machine and snacks. Service advisers are always accommodating and very efficient. Car service completed with car wash inside and cappuccino coffee machine and snacks. Service advisers are always accommodating and very efficient. Car service completed with car wash inside and out. My over 10 years using this dealer to service my Lexus cars, I have never had any unpleasant experience. More
We came in to see the new 2024 Lexus GX550 and worked with Shane Sorge. He spent time with us even though they didn’t have a floor model to test drive. We left a deposit for a future GX and they don’t ch with Shane Sorge. He spent time with us even though they didn’t have a floor model to test drive. We left a deposit for a future GX and they don’t charge any dealer markup. Highly reccomend this location! More
Salesman Joe Minster very knowledgeable, professional and wonderful to work with. I highly recommend! He followed up with all promises and details. Other personnel very pleasant and dealership was beautiful wonderful to work with. I highly recommend! He followed up with all promises and details. Other personnel very pleasant and dealership was beautiful as well. More
I have been a customer of Lexus of Pleasanton since I purchased my first Lexus in 2007. I have always received excellent service. Forrest Yee, the service advisor that I work with is always pleasant an purchased my first Lexus in 2007. I have always received excellent service. Forrest Yee, the service advisor that I work with is always pleasant and honest. I never worry that he is trying to upsell me services that I don’t need. More
Augny H. made our whole experience on our new UX300h purchase fun, pleasureable and stress free. She's a very joyful, friendly, and happy sales person that's made our whole experience on our new UX300h purchase fun, pleasureable and stress free. She's a very joyful, friendly, and happy sales person that's in constant communication and follow up with us during and after our purchase. She's patient, trustworthy and everything you would ask for from sales. We highly recommend that Hendrick's management consider promoting her with a pay raise for her A++ hard work and dedication. Michael L. from Finance was super helpful in tailoring the right warranty service for our needs. Thanks to the Hendrick's team for making it work for us! More