Lexus of Pleasanton

I have been coming here for a number of years and have never had an unpleasant experience, staff always goes above and beyond for me. I recently had Jeanette Pettit as my service advisor and she was simpl never had an unpleasant experience, staff always goes above and beyond for me. I recently had Jeanette Pettit as my service advisor and she was simply marvelous! She was great as an advisor and just a wonderful person chat with. Thanks again! More

There's a closer Dealership but I drive 45 minutes to receive the outstanding services at Lexus Pleasanton. AND ITS WORTH IT! Bonus: Jeanette knows cars and speaks to me so that I know my car and what receive the outstanding services at Lexus Pleasanton. AND ITS WORTH IT! Bonus: Jeanette knows cars and speaks to me so that I know my car and what to expect to best maintain it. Trust. That gal is AUTHENTIC ! The facility has all the comforts to make my wait actually enjoyable. More

Lexus of Pleasanton is the #1 dealership in the East Bay! . Big kudos to Jeanette Pettit, Forrest Yee, Jim Burke (service manager) and Scott (technician). These guys go the extra mile. I've been coming to s . Big kudos to Jeanette Pettit, Forrest Yee, Jim Burke (service manager) and Scott (technician). These guys go the extra mile. I've been coming to service my Lexus for the past 19 years and have nothing to say except "Excellence". Jeanette as always top-notch, exceptional service consultant. Thank you...arigatou gozaimasu. More

The service department is superior to any I have visited. Alex, our advisor was so helpful and followed through with my concerns. Dan met me at my car when I drove in and gave me immediate attention and as Alex, our advisor was so helpful and followed through with my concerns. Dan met me at my car when I drove in and gave me immediate attention and assistance. I recommend Lexus of Pleasanton for their excellent service. More

Outstanding service writer. Jeanette is a real pro and pleasant to work with. She kept me well informed all the way through the process. Jeanette is a real pro and pleasant to work with. She kept me well informed all the way through the process. More

Nick and Forrest were amazing again. They got me in and out on schedule and made things so easy. They got me in and out on schedule and made things so easy. More

The service was great! John Clutter explained what was needed in the servicing. Then I was sent the video of the inspection which was very thorough. The inspection resulted John Clutter explained what was needed in the servicing. Then I was sent the video of the inspection which was very thorough. The inspection resulted in the Drive Belt needing to be replaced. I barely finished viewing the inspection and John came to the waiting area to give me more details about the Drive Belt. The Drive Belt was replaced immediately and soon I was on my way. Thank you all for keeping my car safe! More

From sales to service there is no one better. If I could give them more than 5 ⭐️’s I would..Chris and Sales and Jason in Service, they are two amazing individuals…. A++ If I could give them more than 5 ⭐️’s I would..Chris and Sales and Jason in Service, they are two amazing individuals…. A++ More

Jason Portillo helped with service and he was excellent in describing the work that will be done and provided loaner car for the duration in describing the work that will be done and provided loaner car for the duration More

Forrest Yee made my service experience wonderful. He was personable, and very knowledgable about my vehicle and offered only what it needed and nothing more. He's clearly dedicated to automotive exce He was personable, and very knowledgable about my vehicle and offered only what it needed and nothing more. He's clearly dedicated to automotive excellence and I look forward to working with him in the future More