Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,063 Reviews
Call Dealership (877) 554-5927
View Awards

4345 Rosewood Dr

Pleasanton, CA

94588

Directions

By Type

Showing 1,063 reviews

September 16, 2024

Excellent service. My service advisor, Jason Portillo, is the best. He makes sure everything is taken care of each time I bring my car in. More

by wsamiljan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Report | Print
Sep 21, 2024 -

Lexus of Pleasanton responded

Thank you wsamiljan for allowing our teammate Jason and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

September 13, 2024

Excellent as always However, if you adjustments are required, including the seat and the headlights More

by bjmccomsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, John Clutter
Report | Print
Sep 15, 2024 -

Lexus of Pleasanton responded

Thank you bjmccomsey for sharing your experience with Jeremy and John here at the dealership. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 12, 2024

I drive over an hour to take my car for any services at the dealership where I purchased the car as the staff is always friendly and professional and I feel confident with the service I’m getting done on m More

by kimmerswashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Chu
Report | Print
Sep 15, 2024 -

Lexus of Pleasanton responded

Thank you kimmerswashington for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Denny and our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 10, 2024

The service department at Lexus of Pleasanton goes above and beyond in customer service. Forrest Yee was very thorough and attentive. The work was performed expeditiously. Very reasonable pricing. The L More

by ldpaxtonmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Report | Print
Sep 13, 2024 -

Lexus of Pleasanton responded

Thank you ldpaxtonmd for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Forrest on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 10, 2024

This dealership got me my dream car. Thank you, Shane, Kevin, Sahed, and their manager! More

by gjamesduo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
shane
Report | Print
Sep 13, 2024 -

Lexus of Pleasanton responded

Thank you gjamesduo for sharing of your experience with our teammates Shane, Kevin and Syed here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 09, 2024

Great customer care and professional technical team who listen to and work with the customer . More

by cyrilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Report | Print
Sep 10, 2024 -

Lexus of Pleasanton responded

Thank you cyrilo for sharing your experience with our teammate Jason and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 06, 2024

All was done with professional and good work. Always a pleasure to visit lexus of Pleasanton More

by masten_ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee, Jim Burke
Report | Print
Sep 08, 2024 -

Lexus of Pleasanton responded

Thank you masten_ray for sharing of your recent experience with teammates Forrest and Jim during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 04, 2024

Love it the technician show step by step on the video and let you know what is wrong with car 5 stars for me. More

by Songsa007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cerdan
Report | Print
Sep 06, 2024 -

Lexus of Pleasanton responded

Thank you Songsa007 for sharing of your experience with Alex and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 04, 2024

We just purchased a new vehicle from Lexus of Pleasanton and I can't say enough about how well the entire process went. More

by fyamello13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Daas
Report | Print
Sep 08, 2024 -

Lexus of Pleasanton responded

Thank you fyamello13 for sharing of your experience with our teammate Kenny here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 03, 2024

The service was excellence as is why I chose this dealership to purchase my car More

by Kellyreinegger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Report | Print
Sep 06, 2024 -

Lexus of Pleasanton responded

Thank you Kellyreinegger for sharing of your experience with our teammate Joe here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

1
...
26
27
28
...
107