Lexus of Pleasanton

Purchased my 1st Lexus with Augny &Syed and they made the experiance very easy for me. Knowledgeable, attention to the client, and finding the right car for me made all the difference . Will recommend and re experiance very easy for me. Knowledgeable, attention to the client, and finding the right car for me made all the difference . Will recommend and refer to Augny & her team at Lexus of Pleasanton More

Had a great experience purchasing my RX350 at Lexus Pleasanton. I want to thank William and Jeremy for making the process seamless! Phenomenal service across the board! Pleasanton. I want to thank William and Jeremy for making the process seamless! Phenomenal service across the board! More

Augney was wonderful to work with. She made the process quick and easy and I left with the car I wanted at a price I was comfortable at. She made the process quick and easy and I left with the car I wanted at a price I was comfortable at. More

Dropped my car for a routine oil checkup and returned to my windshield cracked. They didn’t even inform me of the crack on my windshield- they just told me the car is doing great, etc. Only once I picked up my windshield cracked. They didn’t even inform me of the crack on my windshield- they just told me the car is doing great, etc. Only once I picked up the car did I see the crack. They gave me a loaner car and are repairing the windshield but the level of care is deeply concerning. More

We have sold two Lexus vehicles to Lexus of Pleasanton and they were more than fair with their offers. They are quick, painless and very friendly and professional. Would definitely do business with them and they were more than fair with their offers. They are quick, painless and very friendly and professional. Would definitely do business with them again. More

Personable, friendly, professional, comfortable waiting area. Pleasanton dealership is our preferred dealership for service needs. area. Pleasanton dealership is our preferred dealership for service needs. More

Polite and efficient at all times. No complaints in 20 years of purchasing or leasing 7 automobiles. No complaints in 20 years of purchasing or leasing 7 automobiles. More

Great used car purchase experience I was looking for my son’s first car, a 4yr old Civic (I know from a Lexus dealership). When I got the app alert I messaged and Nader got back to me pretty quickly. He my son’s first car, a 4yr old Civic (I know from a Lexus dealership). When I got the app alert I messaged and Nader got back to me pretty quickly. He let me know they had just received the car and it needed to be prepped and provided status updates along the way. Early Saturday we showed up for our appointment and Nader had pulled the cat up front and it was exactly as described (others we’d looked at had smoke smell and mold yuck). We told them we’d take it and along came the invariable wait in the waiting room but it was clean and had water and coffee. Last came the final step and it was really great that they didn’t pressure us to finance once we said we would be paying cash. And Jeremy even took the time to explain the process to our son. We recommend them and would definitely go back to the Hendricks family of dealerships for our next purchase. More

I purchased a beautiful Lexus IS 350 F Sport from this dealership. My experience from start to finish was very positive. From my first interaction with our Sales Rep Chris King to the moment I drove off i dealership. My experience from start to finish was very positive. From my first interaction with our Sales Rep Chris King to the moment I drove off in my new vehicle after Brendan helped me get my remote system set up - all absolutely pressure free and positive. Chris really made my experience easy, not once did I feel pressured. He simply made my visit very smooth with his friendly and calm demeanor. I would confidently recommend this Lexus dealership and specifically Chris King for your next vehicle purchase. More

Very satisfied. In particular, although the identity of the folks in the service department does rotate, I think that the training and the team culture play a large In particular, although the identity of the folks in the service department does rotate, I think that the training and the team culture play a large role in the dealer's success -- it's more than just the product; it's that the tangible product is one part of a constellation of tools, events, etc. that give the brand its panache. Lori Bamforth was a Master Service Consultant for many years prior to retiring on disability -- she would point out the window to the sales team, and say something like "They sell the first one, we sell all the rest." Thank you for asking. More