Lexus of Pleasanton

Super easy to work with. No hard selling environment. Lovely experience. I recommend Russ as a salesperson. No hard selling environment. Lovely experience. I recommend Russ as a salesperson. More

Russ was very communicative, thorough, and professional through my buying process. He made the deal easy and painless through my buying process. He made the deal easy and painless More

Nick is super helpful and reliable! ! This is my go-to shop because of my ever reliable service advisor - Nick! He recently helped me with battery issues. He kept things moving and made ! This is my go-to shop because of my ever reliable service advisor - Nick! He recently helped me with battery issues. He kept things moving and made sure I was in and out quickly. I really appreciate how he understands that I am always in a rush and makes sure that he gets my car done as quick as possible. I recommend going to Nick when you go to this shop! More

I reached out to Leo Knowles at Lexus of Pleasanton in early 2024 to find out more about a RX350 Hybrid. Leo was very responsive and invited me to drive a few vehicles to help with my purchase decision. O early 2024 to find out more about a RX350 Hybrid. Leo was very responsive and invited me to drive a few vehicles to help with my purchase decision. Over the course of a full year, I met with Leo multiple times gathering information about the car. There was never any sales pressure. He was always patient, informative and very professional. It took us a year to finally pull the trigger on the purchase, but Leo and Syed Husain ushered us through the process very smoothly. I truly appreciated the entire experience! More

Leo offered great assistance and insight throughout the whole process in selecting and purchasing our car. Very knowledgeable and very straightforward, exactly what we hoped for in a dealer! whole process in selecting and purchasing our car. Very knowledgeable and very straightforward, exactly what we hoped for in a dealer! More

I had the most amazing experience working with Lexus of Pleasanton with service advisor, Jason Portillo. The ease of service was outstanding and I am thoroughly satisfied with how my car is running and I’m Pleasanton with service advisor, Jason Portillo. The ease of service was outstanding and I am thoroughly satisfied with how my car is running and I’m sure to come back again. More

From start to finishing, the buying experience with Pleasanton Lexus has been top notch. I appreciated Russell’s help throughout the buying experience. He was quick to respond, transparant and profess Pleasanton Lexus has been top notch. I appreciated Russell’s help throughout the buying experience. He was quick to respond, transparant and professional in his communications. So many dealers are not totally upfront with add-ons, pricing etc. I would recommend Pleasanton to anyone looking to buy a Lexus in the sf bay are. More

Worked with Russell Berkowitz on my new Lexus. He was honest and friendly to work with. He took the time to walk through all of the new systems on my car and made it user friendly. I recommend He was honest and friendly to work with. He took the time to walk through all of the new systems on my car and made it user friendly. I recommend him highly the next time you need a new Lexus. More

This place is the place to shop for cars. Everyone is very pleasant especially Thomas who is very helpful, great customer service from start until we finish and left with our purchase. I high Everyone is very pleasant especially Thomas who is very helpful, great customer service from start until we finish and left with our purchase. I highly recommend him to be your sales agent when you shop or visit this place. More

We bought a new 2003 LX 470 from Lexus of Pleasanton. The sales and financing process went smoothly. Those are generally one time interactions. The service department is different. This is how customers The sales and financing process went smoothly. Those are generally one time interactions. The service department is different. This is how customers are retained and come back for the second, third, etc. purchase of a Lexus. Pleasanton Lexus clearly understands how important this role is to creating long term relationships. Jason Portillo, for us, is the face of Pleasanton Lexus. Our experience could not have been better. Jason has seen our 470 with child seats in it, mud from our several Baja trips, all the way to our two boys moving out. The 470, and Jason, have been and remain part of our family. His concern for customers is absolutely genuine. At some point, we'll need to move on to our next vehicle. My wife and I would like for our next one to come from Lexus of Pleasanton and we absolutely want Jason to be our service contact. More