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Lexus of Pleasanton

Pleasanton, CA

4.9
1,766 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,766 reviews

August 30, 2026

My perfect car and I couldn't be more happy buying it. I love my new car and I am going to make sure for any future cars I buy | come back to Lexus once again. Congratulations, you've made a returning cus More

by TemporalNight90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Sep 07, 2026 -

Lexus of Pleasanton responded

Hi TemporalNight90, we're happy you found our staff to be so supportive during your experience here at Lexus of Pleasanton. If you have any further questions, please give us a call. We're always happy to help!

August 29, 2026

I took my vehicle in for service. The service advisor was Cody Wilson. I asked him to check several things, which he did and he kept me informed on everything. Cody was great to work More

by taw648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wilson
Sep 07, 2026 -

Lexus of Pleasanton responded

Hi taw648, thank you so much for your positive comments about Lexus of Pleasanton! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

August 28, 2026

Service was excellent! Cody and the team were very efficient and stayed in touch with me throughout the process. Always a pleasure to bring the car in for service here as I More

by Kenneth Blume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wilson
Sep 07, 2026 -

Lexus of Pleasanton responded

Thank you Kenneth for sharing your experience with Cody and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help!

August 28, 2026

I had a great experience servicing my car. Great lounge with snacks and coffee. Cody Wilson was awesome. More

by viper11_15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Wilson
Sep 07, 2026 -

Lexus of Pleasanton responded

Thank you viper11_15 for sharing your experience with Cody and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help!

August 28, 2026

Overall, my experience with this dealership was extremely positive. I contacted salesperson Leo Knowles via telephone and he made it clear he understood what I needed. He asked me to come to the dealership More

by Doliver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Knowles and Michael Deip
Sep 07, 2026 -

Lexus of Pleasanton responded

Thank you Doliver for sharing your experience with Leo, Michael, and our dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day!

August 27, 2026

Edward was an excellent service rep and understood my time limitations. I really wanted to give a 5 star rating, but I think the service department schedules to many cars at the exact same time and then More

by badeluca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWARD
Aug 29, 2026 -

Lexus of Pleasanton responded

Thank you badeluca1 for sharing your experience with Edward and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 27, 2026

Service is excellent and Forrest Yee is an excellent Service Advisor. He understands my vehicle. More

by bobhanelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Aug 29, 2026 -

Lexus of Pleasanton responded

Thank you bobhanelt for sharing your experience with Forrest and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 27, 2026

Efficient check in and check out. Everyone is super friendly and easy to work with! More

by KarenA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
Aug 29, 2026 -

Lexus of Pleasanton responded

Thank you KarenA for sharing your experience with Joeand our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 25, 2026

Marisol Arvizu was my service advisor. I got professional advice, help and support. Thanks Marisol More

by arkadiy1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisol Arvizu
Aug 30, 2026 -

Lexus of Pleasanton responded

Thank you arkadiy1955 for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with Marisol on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 25, 2026

Cody Wilson the service advisor was very good , The sales department especially the appraiser of my car was a big disappointment More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody Wilson
Aug 29, 2026 -

Lexus of Pleasanton responded

Thank you Andy for sharing your experience with Cody and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Lexus factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Lexus of Pleasanton

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