Lexus of Pleasanton

Excellent service. All staff are friendly, knowledgeable and quick to respond to all inquiries. I especially commend Forest Yee. He is the ideal advisor! All staff are friendly, knowledgeable and quick to respond to all inquiries. I especially commend Forest Yee. He is the ideal advisor! More

Sales Service was excellent. Dealership has many knowlegable people working there. No pressure sales. Timley feedback, on time service. Sevrin Ellis was excellent in reaching bac Dealership has many knowlegable people working there. No pressure sales. Timley feedback, on time service. Sevrin Ellis was excellent in reaching back, proactive, respectful and a pleasure to work with. Sevrin used to follow up on teh car delivery time and used to update us periodically. He made the car buying exerience less stressful and a delight. More

Nick Wilson is the best service rep! He’a so knowledgeable & helpful! I always go to him & I hope you guys are paying him right so that I’ll never lose him He’a so knowledgeable & helpful! I always go to him & I hope you guys are paying him right so that I’ll never lose him More

I want to personally give a big Thanks to both Austin/New Vehicle Sales Manager and Gavin/our salesperson for exceptional service in helping with the purchase of our 2nd Lexus at Lexus of Pleasanton. We did Vehicle Sales Manager and Gavin/our salesperson for exceptional service in helping with the purchase of our 2nd Lexus at Lexus of Pleasanton. We did a thorough review of all the NX350h models from Premium and Luxury models. We decided on the Atomic Silver Luxury model. Austin was very helpful in finding an upcoming model add special options as requested. Gavin is extremely knowledgeable, very patient, helpful walked thru the vehicle and the technical features including the different vehicle amenties. No stress or pressure shopping at this dealership. Looking forward towards our new ride and service at dealership as well. More

Fantastic service department that was timely, efficient and very accommodating. They were done quicker than expected. and very accommodating. They were done quicker than expected. More

Victor & Austin really took care of us and got creative to make the purchase possible. A super-smooth process that went off like clockwork. to make the purchase possible. A super-smooth process that went off like clockwork. More

Patience and kindness from their staff is very much appreciated by us to helping us to make a large financial decision. Sekander Popalzai, our salesmen and Hashim Bishop, financial manager were pleas appreciated by us to helping us to make a large financial decision. Sekander Popalzai, our salesmen and Hashim Bishop, financial manager were pleasingly great people to deal with! More

Excellent customer service. Jason Portillo was very good explaining what my car needs and answering all my questions. Jason Portillo was very good explaining what my car needs and answering all my questions. More

Jason P. was great. A good listener and he helped guide me thru the various standard service intervals that apply to my vehicle which was helpful. was great. A good listener and he helped guide me thru the various standard service intervals that apply to my vehicle which was helpful. More

Working with Steve Cacela at Lexus Pleasanton has been an absolute pleasure over the years. His exceptional character, thoughtfulness, and customer-first approach have made leasing and buying cars a seamless absolute pleasure over the years. His exceptional character, thoughtfulness, and customer-first approach have made leasing and buying cars a seamless experience for us, despite the challenges of the current market. Having leased and bought more than four cars with his help in the last decade, we can't recommend Steve enough for anyone looking for a trustworthy and dedicated sales consultant. Thank you, Steve, for all your help and for consistently going above and beyond! More