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Lexus of Pleasanton
Pleasanton, CA
1,062 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,062 reviews
February 08, 2024
Customer service was very good. Cody wilson was thorough in explaining what service was needed, approx time for completion of work. Cody wilson was thorough in explaining what service was needed, approx time for completion of work. More
by adeleashley51
Employees Worked With
Cody Wilson
February 07, 2024
Thorough communication, asessment, documentation (incl video of inspection and findings), and explanation of finding/ recommendations video of inspection and findings), and explanation of finding/ recommendations More
by jeanettebfish
Employees Worked With
Joseph Li ??????????, Bill Rodger, Jim Burke
February 03, 2024
The service here is excellent, from the sales dept. to the service department. Although there are Lexus dealerships closer to me, I bought all my Lexus cars here because staff are knowledgeable about to the service department. Although there are Lexus dealerships closer to me, I bought all my Lexus cars here because staff are knowledgeable about their products and accommodating.when service is needed. More
by Nats
Employees Worked With
Victor Maldonado and Cody Wilson - both 5 stars, Steve Cacela
February 03, 2024
Great experience with Austin Johnson, Tom Ditzig, Jeremy Halden, Greg Choy, Joe Minster and Steve Cacela. Outstanding team! Halden, Greg Choy, Joe Minster and Steve Cacela. Outstanding team! More
by Portillo.jason
Employees Worked With
Steve Cacela, Jeremey Halden, Greg Choy, Michael Diep, DJ San Jaun, Joe Minster, Tom Ditzig, Austin Johnson, Chris King
February 02, 2024
Jason is the best service dealer. He always make sure communication is clear, the work is done and we are completely taken care of. We always ask for him specifically! He always make sure communication is clear, the work is done and we are completely taken care of. We always ask for him specifically! More
by terrilelynn
Employees Worked With
Jason Portillo
February 02, 2024
The customer service is excellent! I drove away in my new (used/certified) vehicle feeling like a queen. Pricing is very fair and I love my new ride! I drove away in my new (used/certified) vehicle feeling like a queen. Pricing is very fair and I love my new ride! More
by Rhonda
Employees Worked With
Thomas in sales. , Jeremey Halden, Bill Rodger
February 01, 2024
I had a good experience with Mick Palermo making sure my car key programmed faster than the appointment should’ve been because I had another appointment that I needed to go to 1hr30 minutes after this appoi car key programmed faster than the appointment should’ve been because I had another appointment that I needed to go to 1hr30 minutes after this appointment. I appreciate the hard work and customer service. More
by Aharris
Employees Worked With
Mick Palermo
