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Lexus of Pleasanton

Pleasanton, CA

4.9
1,056 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,057 reviews

January 24, 2024

I’ve purchased three cars from the dealership and I have purchased all three cars from Joe Minster. I purchased new and used vehicles and have been treated with excellent care on all of them. More

by replicaj58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, John Clutter, Jorge Rueda, Gary Chan, Joe Minster, Bill Rodger
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you replicaj58for sharing of your experience with our teammates Joe, Jeremy, John, Jorge, Gary and Bill while visiting our dealership. We are excited to be a part of your shopping experience over the years, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2024

This is the first time I bought a car without shopping around, I chose this dealer directly because their service is so thoughtful, enthusiastic and professional, and the price is reasonable. The whole pr More

by Lexus24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremey Halden, DJ San Jaun
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you Lexus24 for sharing your experience with our teammates Jeremy and DJ and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2024

I bought my ES330 almost 20 yrs. ago from this dealership. All the services done to this car was supervised by Jason Portillo. After all these years the car still drives great thanks More

by mbarairo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jim Burke
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you mbarairo for sharing of your experience with Jason and Jim and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus ES330 over the years. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 24, 2024

I am confident in Jason Pardillo to make sure that I am receiving the best service possible at Lexus of Pleasanton More

by hank.sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 26, 2024 -

Lexus of Pleasanton responded

Thank you hank for allowing us to provide care for your Lexus and for sharing of your experience with teammate Jason. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 23, 2024

My wife and I purchased a new 2007 Lexus ES350 from Lexus of Pleasanton and had an excellent experience with the purchase. Since that purchase, we have used Lexus of Pleasanton for all of our vehicle servi More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 25, 2024 -

Lexus of Pleasanton responded

Thank you Phil for sharing of your experience with Jason and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus ES 350. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 23, 2024

We have bought ten vehicles from this dealership and they did the service. All has always been excellent. Service representatives like Drew and sales representatives like Zabi are what make the place special More

by clayton.satterlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins
Jan 25, 2024 -

Lexus of Pleasanton responded

Thank you clayton for sharing of your recent experience with teammates Drew and Zabi during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 22, 2024

Great service. Took our car in for a quick check-up as weird noise is heard from the engine. Turned out nothing was technically wrong. Thanks to the attention Jas More

by rcs94506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jan 25, 2024 -

Lexus of Pleasanton responded

Thank you rcs94506 for sharing of your experience with Jason and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 21, 2024

"I just bought my second car from this dealer. A professional salesperson with a nice demeanor made me happy, and my car was handed over to me with detailed attention. Specifically, thanks to Mr. More

by Samir Samimi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masee Yousafi
Jan 23, 2024 -

Lexus of Pleasanton responded

Thank you Samir for sharing of your experience our dealership and with our teammate Masee. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 20, 2024

Mick Palermo made my Lexus service experience very easy today. Thank you very much Mick! More

by C C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Palermo
Jan 23, 2024 -

Lexus of Pleasanton responded

Thank you C C for sharing your experience with Mick and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 18, 2024

Excellent customer experience - Drew thoroughly explained the car repair process - very pleased with the outcome. It was a pleasure working with Lexus of Pleasanton. More

by margaret2113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins
Jan 20, 2024 -

Lexus of Pleasanton responded

Thank you margaret2113 for sharing your experience with Drew and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

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