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Lexus of Pleasanton

Pleasanton, CA

4.9
1,143 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,143 reviews

July 31, 2025

Thomas Dodgion was amazing he helped my dad purchase his Honda Accord and was very knowledgeable about the vehicle even though he works for Lexus. More

by terryflinery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Dodgion
July 31, 2025

Went in to get a quote on a new ES Hybrid and ran into a good salesman, Shane Sorge. He got me a great deal and treated me even better. Thanks Shane! More

by r00031668
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
July 31, 2025

Lexus of Pleasanton has been servicing my car for years and Forrest Yee has become my service advisor of choice. I like that they offer Lyft rides to and from which helps greatly. Always a good experienc More

by Markus H
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Jul 31, 2025 -

Lexus of Pleasanton responded

Thank you Markus for allowing our teammate Forrest  and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

July 31, 2025

Ron Ng provided very good service; he was a very friendly and caring. Very knowledgeable More

by pennja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ng
Jul 31, 2025 -

Lexus of Pleasanton responded

Thank you pennja for sharing your experience with Ron and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 31, 2025

Forrest Yee provided great and quick service for my new car. Once I okayed the ceramic coating, he helped get it ready while I was still inside signing papers for the car. It was nice and convenient for me More

by jordan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
July 31, 2025

Kenny was a great help when I came in to the dealership with my mother in law looking for her next vehicle. Will contact Kenny again when she is ready! More

by Jason
Recommend Dealer
Yes
Employees Worked With
Kenny
July 31, 2025

Everything and everyone at Lexus Pleasanton is really awesome! Very friendly and professional. We loved the speed of service, the quality, and frequent updates. The waiting area is clean and comfortable. More

by Emad Guirguis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Aug 01, 2025 -

Lexus of Pleasanton responded

Thank you Emad for sharing your experience with our teammate Janette and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 30, 2025

Jason Portillo, at Lexus of Pleasanton is the Service Department. Jason went over and Beyond to ensure my Daughters ES350 was Serviced Promptly and even made it easy by giving options to have her taken t More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jul 31, 2025 -

Lexus of Pleasanton responded

Thank you Joe for allowing us to earn your business and for sharing of your experience with our teammates Jason and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 30, 2025

Jason Portillo, at Lexus of Pleasanton is the Service Department. He went over and Beyond to ensure my Lexus RZ3450e. He even gave me the use of a Loaner Car from the Lexus Reserve Program. This made a More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Jul 31, 2025 -

Lexus of Pleasanton responded

Thank you Joe for allowing us to earn your business and for sharing of your experience with our teammates Jason and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 30, 2025

I recently had my Lexus 2023 RZ450e in for Routine Service and Took advantage of the Lexus Reserve Rental Program. Amazing service with Vanessa, The Loaner Car Specialist. Thank You! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa!
Jul 31, 2025 -

Lexus of Pleasanton responded

Thank you Joe for allowing our teammate Vanessa and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

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