Lexus of Pleasanton

Russell and Prasham were the best. , very knowledgeable, easy to work with, super helpful. I would recommend my friends to him as well , very knowledgeable, easy to work with, super helpful. I would recommend my friends to him as well More

Amazing service. The advisor (Forrest)I worked with was knowledgeable and courteous. Always answered his phone and returned calls with an answer. The advisor (Forrest)I worked with was knowledgeable and courteous. Always answered his phone and returned calls with an answer. More

I have been into the dealership after purchasing my car 2 to 3 times now. Every time has been a wonderful experience. Most recently, I had Landon as my service advisor. He was super helpful, very prompt, and to 3 times now. Every time has been a wonderful experience. Most recently, I had Landon as my service advisor. He was super helpful, very prompt, and answered all my questions. The customer service has been phenomenal. I am thrilled to have my car serviced there. I know I’m in good hands when I take it into lexus. More

I was treated with outmost professionalism and kindness. My service was taken care of in a timely manner. John was very friendly and helpful. My service was taken care of in a timely manner. John was very friendly and helpful. More

Always provide excellent service, never got disappointed, thank you for making my car service experiences so easy and smooth. Jeanette Pettit is the best. thank you for making my car service experiences so easy and smooth. Jeanette Pettit is the best. More

Did an online inquiry and Augny quickly responded. Set up a time for a test drive, Augny was very nice and patient explaining things and allowed us to test drive with our kids in car seats. Decided we Set up a time for a test drive, Augny was very nice and patient explaining things and allowed us to test drive with our kids in car seats. Decided we liked the car and negotiated online, Augny and sales manager Greg gave a very good deal that sealed the deal. Purchasing the vehicle was equally pleasant, we had finance manager Thomas, he carefully explained all the different warranty packages, even when we declined he moved on without any pressure and congratulated us on our new car! Overall excellent experience at Lexus of Pleasanton! Amazing team there! More

Masee at Lexus of Pleasanton made my car-buying experience seamless. I told him exactly what I wanted, and he immediately knew which vehicles fit my needs. He made the entire process easy and took experience seamless. I told him exactly what I wanted, and he immediately knew which vehicles fit my needs. He made the entire process easy and took the time to walk me through all the features of my new Lexus. More

Russell our salesman and Presham the tech specialist were amazing. He listened to our wants and needs. He was great and patient too. amazing. He listened to our wants and needs. He was great and patient too. More

Was looking at used Mazda, asked for OTD price from salesman GL, he responded promptly but the sales price on the OTD sheet was a $1,000 higher than price advertised. I responded that this is why peopl salesman GL, he responded promptly but the sales price on the OTD sheet was a $1,000 higher than price advertised. I responded that this is why people hate the car buying process. Never heard from him again. No follow up, no explanation. A sign to me that these are not the kind of people you want to work with. Purchased elsewhere. More