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Lexus of Pleasanton

Pleasanton, CA

4.9
1,102 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,102 reviews

February 01, 2024

I have purchased 2 vehicles from Pleasanton Lexus and had the best experience. I take my vehicle to Jason P. for service and always have the best friendly service. Always professional and always on time. Tha More

by sandraosborn28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Feb 02, 2024 -

Lexus of Pleasanton responded

Thank you sandraosborn28 for allowing our teammate Jason and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 31, 2024

Masee provided very knowledgable comparison of the features of the NX450h and several other models. His complete knowledge of the machine and careful presentation of the ways to activate and use the m More

by Brian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masee, Yousafi
Feb 02, 2024 -

Lexus of Pleasanton responded

Thank you Brian for sharing of your experience our dealership and with our teammate Masee. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 31, 2024

I recently purchased NX350h. I talked to many dealers to get a good deal and decided to go with Lexus Pleasanton. My sales person was Chris King and he was very professional and More

by Vish
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Puru, Chris King
Feb 02, 2024 -

Lexus of Pleasanton responded

Congratulations Vish on your new Lexus NX 350h and thank you for sharing of your experience our teammates Chris and Puru here at the dealership. We are committed to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions about your new NX! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 30, 2024

This place is a WINNER Have been purchasing (leasing) and servicing vehicles from this dealership since the early nineties (Oakland). The service advisors are very professional and down to ear More

by stevejohnny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jim Burke
Jan 31, 2024 -

Lexus of Pleasanton responded

Thank you stevejohnny for allowing our teammates Jason and Jim and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 29, 2024

Hi! I recently purchased a pre owned Lexus from Shane Sorge at Lexus of Pleasanton. I was very pleased with all the help and information Shane was able More

by analyn2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Sorge
Jan 30, 2024 -

Lexus of Pleasanton responded

Congratulations analyn2 on your recent vehicle purchase and thank you for sharing of your experience with our teammate Shane here at the dealership. As your Lexus ownership partner, we stand behind every vehicle purchased, so please feel free to let us know if there are ever any questions about your Lexus! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 28, 2024

I have always appreciated working with this service dept. Mick was my "go to guy" this time and I appreciated his attention to detail while explaining what is next with my older vehicle. More

by alex anderson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mick
Jan 31, 2024 -

Lexus of Pleasanton responded

Hello alex, we appreciate this 5-star rating and for allowing us to earn your business. Thank you for sharing of your experience with our teammate Mick and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 28, 2024

Didn’t have an appointment but both Darlene and Mick was able to assist and I left satisfied! More

by Angel_e808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Hall and Mick
Jan 31, 2024 -

Lexus of Pleasanton responded

Thank you Angel_e808 for sharing of your recent experience with teammates Darlene and Mick during your service visit with our dealership. We appreciate allowing our team the chance to provide the highest level of care for your Lexus and for us to be a part of your ownership journey. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

January 27, 2024

Good service Gary Chan very patient talk to I like him and answer my question he doing good job More

by Jnho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Chan
Jan 31, 2024 -

Lexus of Pleasanton responded

Thank you Jnho for allowing our teammate Gary and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 27, 2024

Masee helped make the purchase of my new Lexus easy and enjoyable. Thorough explanation of features and operation. Everyone there worked together as a team to make it a seamless experience! More

by nutmeg6288
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Massee
Jan 30, 2024 -

Lexus of Pleasanton responded

Thank you nutmeg6288 for choosing our dealership and allowing our teammate Masee an opportunity to earn your business with your new vehicle purchase! We appreciate your feedback and sharing of both your experience during your visit. Please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

January 26, 2024

Very helpful & knowledgeable people , Forrest yee was a great great & helpful person , nice customer lounge area , fast service too👍👍👍 More

by Efrenrayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Jan 31, 2024 -

Lexus of Pleasanton responded

Thank you Efrenrayo for sharing your experience with Forrest and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

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