Lexus of Pleasanton

When it came time to replace my 2015 Ford I was determined to find a dealership that treated me with respect and some kindness. I like to say I am a "Ford Survivor." I liked my Ford Edge but hated determined to find a dealership that treated me with respect and some kindness. I like to say I am a "Ford Survivor." I liked my Ford Edge but hated the two main dealerships in the East Bay that service sometimes rquired. Many of my friends drive Lexus and told me about the excellent care and service they received at Lexus of Pleasanton. So I was determined to buy a great dealership and lucky for me, the cars they sell are excellent! Chris King, Josh Hummel, Nate Lazaga (sp?) and Puru (sp?) made the experience easy and enjoyable. I am no longer dreading having to go to the dealership for service, but from what I hear about Lexus cars, it won't happen very often except for maintenance. More

Thank you Mick Palermo for the amazing service! Very quick and efficient and an amazing guy to work with. Great service, better guy. Very quick and efficient and an amazing guy to work with. Great service, better guy. More

Mick was wonderful to work with. Friendly, helpful and an all around pleasure. I’m on my 4th Lexus (3 of which I purchased in Pleasanton). Wouldn’t dream of taking my car anyplace el Friendly, helpful and an all around pleasure. I’m on my 4th Lexus (3 of which I purchased in Pleasanton). Wouldn’t dream of taking my car anyplace else! More

Thank You Mick Palermo- service was efficient. Kudos to the front desk and service workers . Kudos to the front desk and service workers . More

Mick Palermo provided excellent service advice and follow up. Lexus of Pleasanton has always provided top notch customer service. up. Lexus of Pleasanton has always provided top notch customer service. More

Thank you Lexus of Pleasanton, for showing that a dealership can care for their customers. We had to take our daughter’s car to two different dealerships before we took it here. Once we got there we dealership can care for their customers. We had to take our daughter’s car to two different dealerships before we took it here. Once we got there we were greeted right away and ended up working with Cody and he was very nice. Once we found out how much work was needed he had Josh appraise our car. He was nice and very knowledgeable. When I first saw the offer I thought it was low but after he explained it and showed me the backing, his offer was very fair. We ended up selling that car and getting her a new one. If you need service, sales or getting your car appraised this store is it! More

Mick is the best. White glove service all around. Stick with Mick and you won’t go wrong! White glove service all around. Stick with Mick and you won’t go wrong! More

Purchased new NX 350 today. Traded in 6 year old Honda CRV. All through the process, including trade-in, new vehicle inspection, delivery, and careful review of all new features Traded in 6 year old Honda CRV. All through the process, including trade-in, new vehicle inspection, delivery, and careful review of all new features the vehicle had, Joshua Hummell was extremely patient, knowledgeable, and willing to ensure we were comfortable with all the features in our new vehicle. We never felt hurried or pressured throughout the whole process, including becoming familiar with the vehicles technology. Very good employee. Thanks Joshua for all your help. More

Excellant service and customer gratitude with Hendricks Lexus team! Valued customer, always happy when I leave there, whether it's another purchase or simply a routine maintenance. They have never let me d Lexus team! Valued customer, always happy when I leave there, whether it's another purchase or simply a routine maintenance. They have never let me down and work hard to ensure customer satisfaction! Mick Palermo(service consultant) was very informative and stellar with his services on my most recent visit. Keep up all the good work Hendricks team Lexus, you guys ROCK!!! More

Mick Palermo was fabulous! ! I am going to ask for him every time I get my car serviced!!! He gets 5 stars! ! I am going to ask for him every time I get my car serviced!!! He gets 5 stars! More