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Lexus of Pleasanton
Pleasanton, CA
1,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,102 reviews
January 15, 2024
Always very courteous and fair. When dealing with me, I highly recommend them when getting your car serviced professional always. When dealing with me, I highly recommend them when getting your car serviced professional always. More
by Moda50
Employees Worked With
Jeremey Halden, Forrest Yee
January 14, 2024
We recently had our Lexus serviced for the 25,000 mile check. Mick Palermo did a great job of explaining everything to us. He was very professional and knowledgeable. It was a pleasure working with him. check. Mick Palermo did a great job of explaining everything to us. He was very professional and knowledgeable. It was a pleasure working with him. The service center itself was excellent. Nice to have a video of the service evaluation. More
by Phil S
Employees Worked With
Mick Palermo
January 13, 2024
My husband and I had a great experience with Masee. He provided a thorough explanation when we bought our new car. He left a very good impression on us. 10/10 recommend working Masee. He provided a thorough explanation when we bought our new car. He left a very good impression on us. 10/10 recommend working Masee. More
by kellypark112
Employees Worked With
Masee Yousafi
January 12, 2024
Mick Palermo, changed my opinion about this dealership services, very professional, informative, understanding, helpful and funny. My 2 previous advisors made me hate this service center Thank you Mick, services, very professional, informative, understanding, helpful and funny. My 2 previous advisors made me hate this service center Thank you Mick, keep the good work. More
by fcongestio1
Employees Worked With
Mick Palermo
January 09, 2024
Scheduling the service with Lexus of Pleasanton was easy, and Mick Palermo who assisted me during the visit was very helpful, keeping me informed about the service progress and answering ancillary questions and Mick Palermo who assisted me during the visit was very helpful, keeping me informed about the service progress and answering ancillary questions that I had. More
by danielrcarl
Employees Worked With
Mick Palermo
January 07, 2024
Mick Palermo is thorough professional. I was contemplating moving away from using the dealership for my 2 cars for good. Mick's excellent service held me back. I was contemplating moving away from using the dealership for my 2 cars for good. Mick's excellent service held me back. More
by sandeepkhemani
Employees Worked With
Mick Palermo
January 05, 2024
Great service. Took me in when my car had a check engine light few minutes after closing time. Joseph was so kind and professional. Felt I was visiting a local mech Took me in when my car had a check engine light few minutes after closing time. Joseph was so kind and professional. Felt I was visiting a local mechanic. More
by rami.contact
Employees Worked With
Joseph Li
January 04, 2024
Not what I expected when I took my car in for service. Mick Palermo went above and beyond to take care of my car and recognize my loyalty to Lexus of Pleasanton. Good experience with great customer servic Mick Palermo went above and beyond to take care of my car and recognize my loyalty to Lexus of Pleasanton. Good experience with great customer service and timely communication. More
by Barbara
Employees Worked With
Mick Palermo
