
Lexus of Pleasanton
Pleasanton, CA
Filter Reviews by Keyword
By Type
Showing 1,093 reviews
I've had my car serviced at Pleasanton Lexus for eight years and have always been extremely satisfied. Kudos to Jason Portillo and all the reps over the years. years and have always been extremely satisfied. Kudos to Jason Portillo and all the reps over the years. More
I had a great experience taking my Lexus to Lexus of Pleasanton. I appreciated the service that I was given by Nick Wilson, my Service Consultant. I had an overnight service, and Nick kept me informed o Pleasanton. I appreciated the service that I was given by Nick Wilson, my Service Consultant. I had an overnight service, and Nick kept me informed on exactly what was being done. Nick even offered me a loaner car when he found out I had an appointment to get to while my car was being worked on. An overall excellent experience. Thank you so much. More
The service is at another level even for a simple Oil change for my 450H. Nick Wilson was my advisor and provided what needed to be done on the car without that up sell of services, which was a blessing change for my 450H. Nick Wilson was my advisor and provided what needed to be done on the car without that up sell of services, which was a blessing. I would recommend Nick any time. In addition to oil change, they went above and beyond to vacuum and washed my car. How cool is that. Thank you so much !!! More
I got my car service this Monday. My advisor Nick Wilson was great to work with. I appreciate with his help. I like this place,very good customer service when I come every time. My advisor Nick Wilson was great to work with. I appreciate with his help. I like this place,very good customer service when I come every time. More
Great service , very professional my car was cleaned and served quickly Will be taking my car there for servicing served quickly Will be taking my car there for servicing More
I don’t usually write reviews but with good customer service declining I felt like I should say something. I got my car serviced yesterday morning and all I can say is wow. The customer service here is service declining I felt like I should say something. I got my car serviced yesterday morning and all I can say is wow. The customer service here is top notch. I was greeted yesterday by a fine gentleman named Josh and even though it was early in the morning he did with a smile and was very energetic. I told him I was late for my appointment but he told me he would still be able to get me in as fast as possible. As soon as he checked me in he offered to get me some water or coffe. He really made me feel as if I was a guest in his home. After a few minutes a kind gentleman name Cody came and found me and he made the process smooth as possible and got everything taken care of in a timely manner. I’ve been to a few Lexus’s for service and I can finally say I found the one where I will be getting my car’s worked on, even if it’s a hour drive from San Jose. Thank you Lexus of Pleasanton and Josh and Cody for great customer service! More
I always have a pleasant experience every time I come here. My advisor Jason Portillo was great to work with, very helpful and friendly. I highly recommend this dealer! here. My advisor Jason Portillo was great to work with, very helpful and friendly. I highly recommend this dealer! More