Lexus of Pleasanton

I always have a pleasant experience every time I come here. My advisor Jason Portillo was great to work with, very helpful and friendly. I highly recommend this dealer! here. My advisor Jason Portillo was great to work with, very helpful and friendly. I highly recommend this dealer! More

Jason Portillo is amazing, best Service Consultant, I trust him and he explains everything with detail, thanks! He makes the visit to the Dealership a great one. trust him and he explains everything with detail, thanks! He makes the visit to the Dealership a great one. More

Extremely knowledgeable and pleasant. Explained all options. Took time to get me comfortable with new technology. Explained all options. Took time to get me comfortable with new technology. More

Friendly and clean. A comfortable area with beverages and snacks is available, while you wait. A comfortable area with beverages and snacks is available, while you wait. More

Pleasant experience. Gavin was great to work with. Went over and beyond our expectations. Would recommend this dealer Gavin was great to work with. Went over and beyond our expectations. Would recommend this dealer More

I recently bought a beautiful 2024 Lexus hybrid, and was so very fortunate to have Shadya Guyton helping me all the way. Shadya is extremely customer oriented, and knowledgeable. She was in constant conta so very fortunate to have Shadya Guyton helping me all the way. Shadya is extremely customer oriented, and knowledgeable. She was in constant contact with me. I have been telling my many friends about Shadya. One of my friends has purchased a car from Shadya, and is very pleased as well. More

I had the experience of being a star customer! Jimmy was patient and wanted to ensure that I got what I wanted. Looked for car, discussed options. Discussed pros/cons of my new suv. Excellent Se Jimmy was patient and wanted to ensure that I got what I wanted. Looked for car, discussed options. Discussed pros/cons of my new suv. Excellent Service. Top notch. More

Mi experiencia en este dealer fue excelente el personal muy amable respondieron a todas mis preguntas y me ayudaron en todo el proceso fue rápido y fácil y lo mejor que no necesite de una cita para que me muy amable respondieron a todas mis preguntas y me ayudaron en todo el proceso fue rápido y fácil y lo mejor que no necesite de una cita para que me atendieran More

I don’t usually do this but I know the importance of sharing my experience at Lexus of Pleasanton. I have to say that I had a super great experience at Lexus of Pleasanton with two super awesome individ sharing my experience at Lexus of Pleasanton. I have to say that I had a super great experience at Lexus of Pleasanton with two super awesome individuals. Mr Forrest Yee and Josh Hummell’s professionalism and product knowledge was beyond my expectations. Forrest and Josh you guys are awesome!!! More

Got sold a Lexus ES300h and got pressured into buying as much of the extended warranty and maintenance plan as possible. The bigger issue was that even though I bought the Maintenance plan the service was much of the extended warranty and maintenance plan as possible. The bigger issue was that even though I bought the Maintenance plan the service was terrible and downright awful. Noticed massive panel gaps(5-8mm) on the rear doors and was told that this is "normal" for lexus. Well if a Chevy Bolt has smaller panel gaps than a lexus I really don't know why you would want to buy a lexus. Not only that but I asked them to measure it since I did at home with a ruler and that's not that accurate. Was told there's no way to measure it and they didn't even have a ruler. Do you trust a dealership that doesn't even have a ruler lmao. Joke of a dealership and god bless anyone that has to deal with this dealership if you're not over the age of 50. More