
Lexus of Pleasanton
Pleasanton, CA
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I recently had my Lexus 2023 RZ450e in for Routine Service and Took advantage of the Lexus Reserve Rental Program. Amazing service with Jeanette Pettit. Thank You! Service and Took advantage of the Lexus Reserve Rental Program. Amazing service with Jeanette Pettit. Thank You! More
I am a long time customer. I have taken a few cars there for service. Nicholas Wilson is superb, he was very knowledgeable on all my questions about any vehicle and beyond. Nic I have taken a few cars there for service. Nicholas Wilson is superb, he was very knowledgeable on all my questions about any vehicle and beyond. Nick is always super helpful and committed to making sure his customers have a great experience. He deserves 5 ⭐️. Shout out to Masse, he was extremely helpful on the purchase of my vehicle. He went above and beyond to make sure I was taken care of. 5 ⭐️ Also, a well deserved thank you to Victor from finance. Amazing and Extremely helpful 5 ⭐️. More
Forrest Yee delivers a 5 star experience when my wife or I need anything for our ES Hybrid. We love the car and I no longer dread having to bring my car in for maintenance. I need anything for our ES Hybrid. We love the car and I no longer dread having to bring my car in for maintenance. More
We just purchased our first Lexus, the ES300h, the other day and it was an exceptional experience all due to Jake Petch at Lexus of Pleasanton,CA. When we met Jake we all immediately hit it off. He is very day and it was an exceptional experience all due to Jake Petch at Lexus of Pleasanton,CA. When we met Jake we all immediately hit it off. He is very personable and extremely knowledgeable on all the Lexus cars plus many other cars too. Jake explained all the features and tech advances in terms we could comprehend. When it came to seeing what would be our future car, he was very patient in answering all our questions. We never felt rushed or pressured. The whole process was understandably time consuming but Jake made it as pleasant as possible for us. Hospitality and relationship building appears to be very important at this dealership. Our purchase was definitely all due to Jake’s engaging personality and knowledge. (This was our first look and test drive and we were not really looking to make a purchase at this time unless we both got a good gut feeling about everything.) Jeremy Halden handled the financial end for us and was extremely detailed and patient explaining the many options and packages that were available to add on to the car purchase. He made that stressful process as easygoing as possible for us and it was a pleasure working with him too. We look forward to seeing both Jake and Jeremy in the future as we get further car usage help from Jake and when we come in for routine maintenance on our car. We would highly recommend meeting with Jake Petch to anyone wanting to purchase, lease, or inquire about a car they are interested in. More
I saw a used Honda on their website and decided to check it out. After checking out the car, I made the decision to purchase it. Servin Ellis is a very good salesman and made the purchasing process smooth. it out. After checking out the car, I made the decision to purchase it. Servin Ellis is a very good salesman and made the purchasing process smooth. I would definitely recommend anyone looking to purchase a car to come to Lexus of Pleasanton. More
⭐️⭐️⭐️⭐️⭐️ I want to give a big thank you to Jeanette Pettit for consistently providing such thoughtful and professional service. I’ve been on a tight schedule lately, helping care for my in-laws, and sh Pettit for consistently providing such thoughtful and professional service. I’ve been on a tight schedule lately, helping care for my in-laws, and she has gone above and beyond to accommodate my needs. She always makes sure a loaner car is ready for me so I can stay on schedule, and that kind of attention to detail and consideration means a lot. Her communication is clear and timely, and I always feel like I’m in good hands. It’s rare to find someone who combines efficiency with genuine care. Thank you again for making each visit smooth and stress-free! More