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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,056 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,056 reviews

April 04, 2025

We just bought a new car RX350 and want to express our appreciation of the wonderful service we received. We worked with Russ Berkowitz and he was fantastic! He found us the car we wanted and took good ca More

by Happy New Lexus Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Berkowitz
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Apr 09, 2025 -

Lexus of Pleasanton responded

Congratulations on your new Lexus RX350 and thank you for sharing of your experience with our teammate Russell during your visit at our dealership. We appreciate allowing our team to earn your business and as your Lexus ownership partner, we stand ready to be of service. Please feel free to let us know if there are ever any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 03, 2025

Russell did a fantastic job with the purchase of my 2018 LS 500. I highly recommended him as your salesman More

by Williamjweiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
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Apr 06, 2025 -

Lexus of Pleasanton responded

Thank you Williamjweiner for sharing your car shopping experience with our teammate Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 02, 2025

My service was performed on time and my service representative explained everything to me. I waited at the dealership and I appreciated the clean and comfortable lounge area. More

by SteveP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Cerdan
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Apr 06, 2025 -

Lexus of Pleasanton responded

Thank you SteveP for choosing our dealership and allowing us to earn your business. We appreciate your feedback and sharing of your experience with our teammate Alex and our service department while we were providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

April 01, 2025

The sales people here were very kind and helpful. The one who helped me out was Frederick A. Rose # 57492 who answered in great detail whenever I asked questions. I bought a 2019 Lexus RX350L and Lex More

by Nancy Nguyen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frederick A. Rose
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March 31, 2025

I have multiple vehicles that I bring in for service and most recently needed to utilize the rental program offered for my EV. I texted Forrest Yee as I usually do and he got me setup for the dates request More

by Markus H
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
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Apr 05, 2025 -

Lexus of Pleasanton responded

Thank you Markus for allowing us to earn your business and for sharing of your experience with our teammate Forrest and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 31, 2025

Brought my wife’s car in for service and was helped by Forrest. He is honest and got me in and out. If I could give 10 stars I would. More

by Teds
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
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Apr 05, 2025 -

Lexus of Pleasanton responded

Thank you Tedsfor allowing us to provide care for your Lexus and for sharing of your experience with teammates Nick and Forrest. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 30, 2025

Russell Berkowitz was my salesman. He did a fantastic job. He was very knowledgeable and explained everything upfront and made my purchase of my new RX very easy More

by lboro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Report | Print
Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you lboro for sharing your car shopping experience with our teammate Russell and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 30, 2025

The experience was amazing and I would highly recommend Russell as a sales person for anybody walking into this dealership! He was thorough and patient! More

by Dlberk918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Report | Print
Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you Dlberk918 for sharing of your car shopping experience with our teammate Russell here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 29, 2025

All of the people that we interacted with were very professional. We enjoyed the modern design of your dealership and lounge area. More

by charles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Alhandarish...sales
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Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you charles for sharing of your experience with our teammate Nader while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 28, 2025

Nick is absolutely great! I came in for my car maintenance and some other issues and he helped me understand everything, especially the pricing. He's very patient with me and More

by Makie_Dy
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Report | Print
Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you Makie_Dy for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

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