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Lexus of Pleasanton

Pleasanton, CA

4.9
1,143 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,143 reviews

July 30, 2025

I recently had my Lexus 2023 RZ450e in for Routine Service and Took advantage of the Lexus Reserve Rental Program. Amazing service with Jeanette Pettit. Thank You! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Jul 31, 2025 -

Lexus of Pleasanton responded

Thank you Joe for allowing our teammate Jeanette and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

July 29, 2025

I am a long time customer. I have taken a few cars there for service. Nicholas Wilson is superb, he was very knowledgeable on all my questions about any vehicle and beyond. Nic More

by masheeazackery
Service Communication
Recommend Dealer
Yes
Employees Worked With
Masse, Victor , Nick Wilson
Jul 31, 2025 -

Lexus of Pleasanton responded

Thank you masheeazackery for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Nick on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 29, 2025

Forrest Yee delivers a 5 star experience when my wife or I need anything for our ES Hybrid. We love the car and I no longer dread having to bring my car in for maintenance. More

by Justy2025
Recommend Dealer
Yes
Employees Worked With
Forrest Yee
Jul 31, 2025 -

Lexus of Pleasanton responded

Thank you Justy2025 for choosing our dealership and for allowing us to earn your business. We appreciate your feedback of your experience with our teammate Forrest on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 26, 2025

We just purchased our first Lexus, the ES300h, the other day and it was an exceptional experience all due to Jake Petch at Lexus of Pleasanton,CA. When we met Jake we all immediately hit it off. He is very More

by jh
Recommend Dealer
Yes
Employees Worked With
Jake Petch sales & leasing consultant, Jeremey Halden
Jul 29, 2025 -

Lexus of Pleasanton responded

Congratulations jh on your new Lexus and thank you for sharing of your experience with our teammates Jake and Jeremy during your visit at our dealership. We appreciate allowing our team to earn your business and as your Lexus ownership partner, we stand ready to be of service.  Please feel free to let us know if there are ever any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 25, 2025

Lexus of Pleasanton is the BEST in the Business! Jeanette Pettit was Exceptional:Fantastic Customer Service !! More

by Nicky Boy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit, Jeanette Pettit
Jul 29, 2025 -

Lexus of Pleasanton responded

Thank you Nicky Boy for sharing your experience with our teammate Jeanette and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 19, 2025

I've had excellent experiences with this dealership! We have leased nine vehicles from them!! More

by barb.kasa
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cacela
Jul 22, 2025 -

Lexus of Pleasanton responded

Thank you barb for sharing of your experience our dealership and with our teammate Steve. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton

July 19, 2025

Chris King was very helpful and straightforward . He was able to get me a good deal so i could leave with my dream car :) More

by princessarmani519
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris King
Jul 22, 2025 -

Lexus of Pleasanton responded

Thank you princessarmani519 for sharing of your experience with our teammate Chris  here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 18, 2025

I saw a used Honda on their website and decided to check it out. After checking out the car, I made the decision to purchase it. Servin Ellis is a very good salesman and made the purchasing process smooth. More

by kiko49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Servin Ellis
Jul 19, 2025 -

Lexus of Pleasanton responded

Thank you kiko49 for sharing of your experience our dealership and with our teammate Servin. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 17, 2025

Jeanette has been my service advisor for 5 years now and every time I come in I get treated with the best service and with the best techs. More

by richardkool209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette Pettit
Jul 19, 2025 -

Lexus of Pleasanton responded

Thank you richardkool209 for allowing us to earn your business and for sharing of your experience with our teammate Jeanette and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

July 17, 2025

⭐️⭐️⭐️⭐️⭐️ I want to give a big thank you to Jeanette Pettit for consistently providing such thoughtful and professional service. I’ve been on a tight schedule lately, helping care for my in-laws, and sh More

by Rachel wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denny Gu and Joseph Li, Jeanette Pettit, Gary Chan
Jul 19, 2025 -

Lexus of Pleasanton responded

Thank you Suzanne for allowing us to earn your business and for sharing of your experience with our teammates Denny, Joseph , Jeanette , Gary and our service department on providing care for your Lexus. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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