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Lexus of Pleasanton

Pleasanton, CA

Overview
Reviews
4.9
1,056 Reviews
Call Dealership (877) 554-5927
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4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,056 reviews

September 02, 2023

Easy and very efficient. Comfortable waiting area. I was kept informed of the progress and the video was a plus. More

by mkpierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Fell
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Sep 09, 2023 -

Lexus of Pleasanton responded

Thank you mkpierce for allowing us to earn your business and for sharing of your experience with our teammate Jim and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

September 01, 2023

Very clean which makes for a good atmosphere. Staff are very friendly and very helpful. More

by stewardess707274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Hopkins
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Sep 09, 2023 -

Lexus of Pleasanton responded

Thank you for sharing your experience with Drew and our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 31, 2023

The whole experience was outstanding, our salesperson was awesome, and we our so happy we were able to get a new lexus! Thank you! More

by aa.pringle78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Lam
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Sep 04, 2023 -

Lexus of Pleasanton responded

Thank you for sharing of your experience with our teammate Gavin and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 30, 2023

I had a really good experience when I bough my Lexus here and Gavin was really transparent during the entire purchase journey. We went there again for the service and it was equally a good experience. My Lex More

by Umesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanette,Linh, Jeremey Halden, Gavin Lam
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Sep 03, 2023 -

Lexus of Pleasanton responded

Thank you Umesh for taking a moment to share your experience with our teammates Gavin, Jeremy, Jeanette and Linh during your visits with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 28, 2023

Clean facility and service is all one can ask for. They make bringing your car in for service a pleasant experience as you get an opportunity to see newest models. More

by Millinator II
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Clutter
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Sep 03, 2023 -

Lexus of Pleasanton responded

Thank you Millinator for allowing our teammate John and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

August 25, 2023

Excellent service from everyone we dealt with. Rick Rose, from who we have purchased cars in the past and Jonathan Campo who filled in when Rich was out and all the others who worked with us did More

by alans20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Campo - 5 stars, Rick Rose, Jeremey Halden
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Aug 30, 2023 -

Lexus of Pleasanton responded

Thank you alans20for taking a moment to share your experience with our teammates Rick, Jeremy and Jonathan during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 24, 2023

Zabi is wonderful. Jason Vaiughn, is rude. I don’t care for. He has an attitude when I try to asked him a simple question. More

by Gotrice7119@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vaughan
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Aug 29, 2023 -

Lexus of Pleasanton responded

Thank you for sharing of your experience with our teammate Zabi and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 22, 2023

bought a new 2023 lexus es350. .Rick our sales person was so helpful a kind he made our experiece perfect.. More

by ulricksen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Rose
Report | Print
Aug 26, 2023 -

Lexus of Pleasanton responded

Congratulations ulricksen on your new 2023 Leuxs ES350 and thank you for sharing of your experience our dealership. We are committed to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions about your new ES! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 16, 2023

It is alway a pleasure to work with Gary the updates are detailed he provides getest advise and takes time to get my interest in next models and options that comes with future cars More

by EMAL Karanzai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Vaughan, Gary Chan
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Aug 18, 2023 -

Lexus of Pleasanton responded

Thank you EMAL for sharing your experience with Gary and Jason with our service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

August 15, 2023

Recently had my vehicle serviced here with Jason Portillo. As always awesome service. Thank you, Lexus Of Pleasanton. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Report | Print
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