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Lexus of Pleasanton
Pleasanton, CA
1,228 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,228 reviews
January 18, 2024
Excellent customer experience - Drew thoroughly explained the car repair process - very pleased with the outcome. It was a pleasure working with Lexus of Pleasanton. the car repair process - very pleased with the outcome. It was a pleasure working with Lexus of Pleasanton. More
by margaret2113
Employees Worked With
Drew Hopkins
January 18, 2024
Excellent pre and post-sale service and attention. The pre-owned vehicle was repaired and detailed to the greatest degree possible. Would definitely purchase another vehicle (a 3rd) from Lexus of Plea The pre-owned vehicle was repaired and detailed to the greatest degree possible. Would definitely purchase another vehicle (a 3rd) from Lexus of Pleasanton. More
by tomauzenne
Employees Worked With
Russell Berkowitz, Jeremey Halden
January 18, 2024
Lexus of Pleasanton is a great place. Jason and Cody from the Service Department always take good care of us. We also just traded our 2019 RX350 for a 2023 RZ450e with Jesus. Can't say en Jason and Cody from the Service Department always take good care of us. We also just traded our 2019 RX350 for a 2023 RZ450e with Jesus. Can't say enough about this place, but these three are great! More
by rmd
Employees Worked With
Jason Portillo, Jeanette Pettit
January 18, 2024
Jason Portillo in Service is the best! !! From sales to service I can say Lexus of Pleasanton is A#1!!! Never a bad experience over several years!! !! From sales to service I can say Lexus of Pleasanton is A#1!!! Never a bad experience over several years!! More
by Laurinskim
Employees Worked With
Jason Portillo
January 16, 2024
Jeannette was super helpful for getting a small issue of my car fixed. Very transparent in terms of communication. I’m super satisfied with her customer service! my car fixed. Very transparent in terms of communication. I’m super satisfied with her customer service! More
by Becky
Employees Worked With
Jeanette Pettit
January 15, 2024
Always very courteous and fair. When dealing with me, I highly recommend them when getting your car serviced professional always. When dealing with me, I highly recommend them when getting your car serviced professional always. More
by Moda50
Employees Worked With
Jeremey Halden, Forrest Yee
January 14, 2024
We recently had our Lexus serviced for the 25,000 mile check. Mick Palermo did a great job of explaining everything to us. He was very professional and knowledgeable. It was a pleasure working with him. check. Mick Palermo did a great job of explaining everything to us. He was very professional and knowledgeable. It was a pleasure working with him. The service center itself was excellent. Nice to have a video of the service evaluation. More
by Phil S
Employees Worked With
Mick Palermo
January 13, 2024
My husband and I had a great experience with Masee. He provided a thorough explanation when we bought our new car. He left a very good impression on us. 10/10 recommend working Masee. He provided a thorough explanation when we bought our new car. He left a very good impression on us. 10/10 recommend working Masee. More
by kellypark112
Employees Worked With
Masee Yousafi
