Lexus of Pleasanton

Salesman was great. Finance guy was very aggressive and not nice. Seemed offended that I would not purchase extra packages. Also, the dealership wants to make every poss Finance guy was very aggressive and not nice. Seemed offended that I would not purchase extra packages. Also, the dealership wants to make every possible penny off the customer so would not accept my credit union’s payoff check, making more work for me and my bank. More

Gavin and Puru were very friendly and professional. We would definitely come back to this dealer to purchase our next Lexus! We would definitely come back to this dealer to purchase our next Lexus! More

Ask for Victor! Incredibly helpful and knowledgeable! He gave us the best experience we could’ve asked for in a timely manner and even followed up with us making sur Incredibly helpful and knowledgeable! He gave us the best experience we could’ve asked for in a timely manner and even followed up with us making sure we were happy with our new car! Amazing service all around! More

It was great We were transported to the movie house and back where we watched a fun movie. back where we watched a fun movie. More

I was very happy with Shane he was very professional did a great job thought it took to long to get to the financial part a great job thought it took to long to get to the financial part More

Employees only call customers in one of the waiting areas .. I waited 2 hours for a technician to go get me I. The waiting area .I was waiting on side of the waiting room because the other one was fu areas .. I waited 2 hours for a technician to go get me I. The waiting area .I was waiting on side of the waiting room because the other one was full they never called my name in the other side …like they said they did They need to be aware that there’s more than one waiting area and that people has to use the restrooms More

Sales and funancing was very good and professional. The bad part was the vehicle was not prepped very well. Had siome type of white dots mostly on top side. Sales person sent car back for more cleaning The bad part was the vehicle was not prepped very well. Had siome type of white dots mostly on top side. Sales person sent car back for more cleaning but still had some spots. Took delivery and spent over two hours with the clay bar on hood, roof., rear decklid to clean. Looked like latex paint overspray from somewhere. That was the negative part of the experience. More

Excellent customer service. Good atmosphere. Friendly staff. A place that I would buy my next car. Good atmosphere. Friendly staff. A place that I would buy my next car. More

Jason Portillo and his group do a superb job of taking care of my Lexus NX & me. That’s why I will continue to purchases a Lexus from this dealership. Former Audi lover has been converted!! Thank you! care of my Lexus NX & me. That’s why I will continue to purchases a Lexus from this dealership. Former Audi lover has been converted!! Thank you! More

Great buying experience with help from Victor Maldonado. He explained the process and answered all my questions throughout the purchasing process. He also has called with wonderful follow up to make sure ev He explained the process and answered all my questions throughout the purchasing process. He also has called with wonderful follow up to make sure everything with the car is perfect. More