Lexus of Pleasanton

Thank you Mick Palermo for the amazing service! Very quick and efficient and an amazing guy to work with. Great service, better guy. Very quick and efficient and an amazing guy to work with. Great service, better guy. More

Thank You Mick Palermo- service was efficient. Kudos to the front desk and service workers . Kudos to the front desk and service workers . More

Mick was wonderful to work with. Friendly, helpful and an all around pleasure. I’m on my 4th Lexus (3 of which I purchased in Pleasanton). Wouldn’t dream of taking my car anyplace el Friendly, helpful and an all around pleasure. I’m on my 4th Lexus (3 of which I purchased in Pleasanton). Wouldn’t dream of taking my car anyplace else! More

Mick Palermo provided excellent service advice and follow up. Lexus of Pleasanton has always provided top notch customer service. up. Lexus of Pleasanton has always provided top notch customer service. More

Thank you Lexus of Pleasanton, for showing that a dealership can care for their customers. We had to take our daughter’s car to two different dealerships before we took it here. Once we got there we dealership can care for their customers. We had to take our daughter’s car to two different dealerships before we took it here. Once we got there we were greeted right away and ended up working with Cody and he was very nice. Once we found out how much work was needed he had Josh appraise our car. He was nice and very knowledgeable. When I first saw the offer I thought it was low but after he explained it and showed me the backing, his offer was very fair. We ended up selling that car and getting her a new one. If you need service, sales or getting your car appraised this store is it! More

Mick is the best. White glove service all around. Stick with Mick and you won’t go wrong! White glove service all around. Stick with Mick and you won’t go wrong! More

I work in professional sports and Lexus of Pleasanton is the “big leagues” when it comes to service and customer care. I usually work with Forrest and he’s always looking for my best interests and very inf the “big leagues” when it comes to service and customer care. I usually work with Forrest and he’s always looking for my best interests and very informative and insightful when it comes to the best options for my car! More

Purchased new NX 350 today. Traded in 6 year old Honda CRV. All through the process, including trade-in, new vehicle inspection, delivery, and careful review of all new features Traded in 6 year old Honda CRV. All through the process, including trade-in, new vehicle inspection, delivery, and careful review of all new features the vehicle had, Joshua Hummell was extremely patient, knowledgeable, and willing to ensure we were comfortable with all the features in our new vehicle. We never felt hurried or pressured throughout the whole process, including becoming familiar with the vehicles technology. Very good employee. Thanks Joshua for all your help. More

Excellant service and customer gratitude with Hendricks Lexus team! Valued customer, always happy when I leave there, whether it's another purchase or simply a routine maintenance. They have never let me d Lexus team! Valued customer, always happy when I leave there, whether it's another purchase or simply a routine maintenance. They have never let me down and work hard to ensure customer satisfaction! Mick Palermo(service consultant) was very informative and stellar with his services on my most recent visit. Keep up all the good work Hendricks team Lexus, you guys ROCK!!! More

Mick Palermo was fabulous! ! I am going to ask for him every time I get my car serviced!!! He gets 5 stars! ! I am going to ask for him every time I get my car serviced!!! He gets 5 stars! More