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Lexus of Pleasanton

Pleasanton, CA

4.9
1,057 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,057 reviews

March 28, 2025

Nick is absolutely great! I came in for my car maintenance and some other issues and he helped me understand everything, especially the pricing. He's very patient with me and More

by Makie_Dy
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you Makie_Dy for allowing our teammate Nick and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

March 28, 2025

Excellent service, professional, friendly, attention to details, and completed within the timeframe as promised when I arrived. More

by Fli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Damian
Apr 04, 2025 -

Lexus of Pleasanton responded

Thank you Fli for sharing your experience with our teammate Damian and the service team. We appreciate allowing us to provide the highest level of care for your Lexus and for us to be a part of your Lexus ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 28, 2025

Outstanding customer service! Lexus of Pleasanton really makes you feel like a valued, important client and every person I interacted with was professional and ensured my question More

by Anthonym0621
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Cacela, Jason Portillo
Apr 04, 2025 -

Lexus of Pleasanton responded

Hi Anthonym0621, thank you for taking the time to leave a 5-star review for us at Lexus of Pleasanton. We're happy we could meet your expectations! We hope to see you soon! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 27, 2025

Very professional technician teach us how to operate my new car NX 450 H plus also we bought this car from Lexus of Pleasanton Those sales persons they are very nice and patient to explain detail about thi More

by Kuanchyun
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Choy, Gavin Lam
Mar 28, 2025 -

Lexus of Pleasanton responded

Thank you Kuanchyun for sharing your car shopping experience with our teammates Greg and Gaving and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 24, 2025

Just brought in my Lexus RX350 for its 30k service and once again Jason P. and team took care of business. Jason P. is honest and genuine and is always easy to work with. I would not take my 2 Lexus veh More

by mikesklut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Mar 29, 2025 -

Lexus of Pleasanton responded

Thank you mikesklut for allowing our teammate Jason and our service team to provide maintenance for your Lexus vehicles and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

March 20, 2025

I have recently purchased a 2025 Lexus NX350H from Gavin Lam of Lexus of Pleasanton. My experience has been very pleasant. Gavin is very friendly, easy to work with, professional and knowledgeable salesman. More

by Dominic Ng
Recommend Dealer
Yes
Employees Worked With
Cody from the Service Department , Jim Fell, Gavin Lam
Mar 23, 2025 -

Lexus of Pleasanton responded

Congratulations Andrew on your new 2025 Lexus NX350h and thank you for sharing of your experience with our teammate Gavin while at our dealership. We are committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your NX! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 19, 2025

Kenny our salesman was great. Our financial person who helped us after Kenny was not very friendly quite rude. When signing paperwork. Disappointed since Kenny did a fantastic job More

by Kmorano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Dass great, H Bishop not friendly
Mar 22, 2025 -

Lexus of Pleasanton responded

Thank you Kmorano for sharing of your car shopping experience with our teammate Kenny here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 17, 2025

Really happy with my experience buying a GX550 Overtrail from Lexus of Pleasanton. I worked with Gavin Lam and he was incredible to work with. He was communicative (esp via text which is easier than jumping More

by Bigtime9271mas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Lam
Mar 22, 2025 -

Lexus of Pleasanton responded

Congratulations Bigtime9271mas on your new GX550 Overtrail and thank you for sharing of your experience with our teammate Gavin while at our dealership. We are committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your GX! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 17, 2025

Russell was very accomodating and very responsive to all our questions and needs. Highly recommend Russell More

by Rmb1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Mar 22, 2025 -

Lexus of Pleasanton responded

Thank you Rmb1105 for sharing of your experience our dealership and with our teammate Russell. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 17, 2025

Joseph Minster was amazing. He was incredibly patient and helped me through the entire processes of purchasing a Lexus GX 2025. He explained all of the specs, details, and was j More

by Nanand78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Mar 22, 2025 -

Lexus of Pleasanton responded

Congratulations Nanand78 on your new Lexus GX and thank you for sharing of your experience with our teammate Joe while visiting our dealership. We are excited to be a part of your Lexus ownership so please feel free to let us know if there are any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

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