Lexus of Pleasanton

I purchased my 2012 ES 350 at Lexus of Pleasanton and I've been taking my car there for service for 11 years. Lexus of Pleasanton consistently provides excellent customer service. I just came from ther I've been taking my car there for service for 11 years. Lexus of Pleasanton consistently provides excellent customer service. I just came from there for my 2012 ES350 service maintenance and every time I go there I drive away happy. Thank you Joseph Li for your excellent customer service explaining and resolving the issue with my tire sensor indicator. More

I’ve been taking my RX350 to Lexus of Pleasanton for service ever since we purchased the vehicle there 11 years ago. After 220,000 miles are car runs as good as the day we drove it off their lot. Top service ever since we purchased the vehicle there 11 years ago. After 220,000 miles are car runs as good as the day we drove it off their lot. Top notch service team. I always see Jason Portillo and he always takes great care of us. He will let us know if there are some maintenance thing that do not need to be changed right but will highly recommend things that really need to be addressed. Thank you Jason and the Lexus of Pleasanton Service Crew for taking care of RX through the years! More

Very professional, kind and take time to work with you to get what you want. get what you want. More

Great customer service, everything that I wanted to get work on the NX200t was done as it's supposed to be, in the time that it was expected as always. All the team members from the service department have work on the NX200t was done as it's supposed to be, in the time that it was expected as always. All the team members from the service department have been very helpful and great with all the help to service my wife's NX200t. We'll always service our NX200t here. More

I had an excellent experience with Ben McClain both picking out our new car, keeping us posted on shipment, and answering all my many questions. He was very open and engaging, helping us through the w picking out our new car, keeping us posted on shipment, and answering all my many questions. He was very open and engaging, helping us through the whole process and continuing to work with us as we try digest all the different features of our new Hybrid. More

Neat, clean, organized, great location, honest, informative, trustworthy, helpful, they keep their word, they have a great dealership. informative, trustworthy, helpful, they keep their word, they have a great dealership. More

I had an outstanding experience at Lexus Pleasanton, Gary Chan helped me out with service repair. He is a great asset to the dealership. Thanks for all your help. Chan helped me out with service repair. He is a great asset to the dealership. Thanks for all your help. More

I found this car through Lexus dealer website and I went there saw the car and right there and there the salesman approached me with a friendly gesture. He let me test drive the car with my wife, took my dr there saw the car and right there and there the salesman approached me with a friendly gesture. He let me test drive the car with my wife, took my drivers license information and off we went. Came back with definitely satisfaction, we made the deal and bought the car. The salesman is very friendly no hustle bustle and no pressure because I know what I am looking for. I recommend the Salesperson who helped me. More

As always excellent customer service, which is why I chose your location out of all the others. I hope Drew remains my go to rep. Just wish car service and parts were not so darn expensive. But I am dri chose your location out of all the others. I hope Drew remains my go to rep. Just wish car service and parts were not so darn expensive. But I am driving a Lexus 😀😀 More

The dealership in Pleasanton is great! My service representative Jason Portillo for the last ten years has been very helpful, supportive, professional and always answered my questions on t My service representative Jason Portillo for the last ten years has been very helpful, supportive, professional and always answered my questions on the service. More