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Lexus of Pleasanton

Pleasanton, CA

4.9
1,060 Reviews

4345 Rosewood Dr

Pleasanton, CA

94588

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Showing 1,060 reviews

March 17, 2025

Really happy with my experience buying a GX550 Overtrail from Lexus of Pleasanton. I worked with Gavin Lam and he was incredible to work with. He was communicative (esp via text which is easier than jumping More

by Bigtime9271mas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Lam
Mar 22, 2025 -

Lexus of Pleasanton responded

Congratulations Bigtime9271mas on your new GX550 Overtrail and thank you for sharing of your experience with our teammate Gavin while at our dealership. We are committed to becoming your Lexus ownership partner, so please feel free to let us know if there are ever any questions about your GX! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 17, 2025

Russell was very accomodating and very responsive to all our questions and needs. Highly recommend Russell More

by Rmb1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Berkowitz
Mar 22, 2025 -

Lexus of Pleasanton responded

Thank you Rmb1105 for sharing of your experience our dealership and with our teammate Russell. We are committed and look forward to becoming a part of your Lexus ownership journey, so please feel free to let us know if there are ever any questions. We are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 17, 2025

Joseph Minster was amazing. He was incredibly patient and helped me through the entire processes of purchasing a Lexus GX 2025. He explained all of the specs, details, and was j More

by Nanand78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Mar 22, 2025 -

Lexus of Pleasanton responded

Congratulations Nanand78 on your new Lexus GX and thank you for sharing of your experience with our teammate Joe while visiting our dealership. We are excited to be a part of your Lexus ownership so please feel free to let us know if there are any questions about your new Lexus! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 16, 2025

I had an outstanding experience at Lexus of Pleasanton with Joe Minster. He’s very knowledgeable, courteous and went above and beyond for helping me look for a new car. I highly recommend Lexus of Pleasa More

by carrie.rasmussen2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Minster
Mar 20, 2025 -

Lexus of Pleasanton responded

Thank you carrie for sharing of your experience with our teammate Joe while visiting our dealership. We are excited to be a part of your shopping experience, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 14, 2025

Nick and Forrest at Lexus of Pleasanton provided outstanding service! Nick kept me updated throughout the process, while Forrest ensured my car was followed-up when Nick was off. Their professionali More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson, Forrest Yee
Mar 20, 2025 -

Lexus of Pleasanton responded

Thank you John for allowing our teammates Nick and Forrest and our service team to provide maintenance for your Lexus and for sharing feedback of your dealership experience. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there is ever anything we can do to help. Regards, Your Team @ Hendrick Lexus of Pleasanton

March 14, 2025

I was referred to Jason Portillo for my service and i was so happy with my visit , all issues are resolved, Kodus to this gentleman More

by Cener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo
Mar 17, 2025 -

Lexus of Pleasanton responded

Hello Cener, we appreciate this 5-star rating and for allowing us to earn your business. Thank you for sharing of your experience with our teammate Jason and our service department. Keeping your Lexus safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 13, 2025

I bought my old car in 2005 at Pleasanton Lexus RX 330. I have always gone to this dealership. I live in Concord but will drive 30 minutes away to here. It's 2025, time to buy new car. Mine has many miles More

by paolabelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HASH. Jonathan, Enrico, Jake , Steve Cacela, Jason Portillo
Mar 16, 2025 -

Lexus of Pleasanton responded

Thank you paolabelli for taking a moment to share your experience with our teammates Hash, Jonathan, Enrico, Jake, Steve and Jason during your visit with our dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey and sincerely thank you for the positive review. We are looking forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

Mar 16, 2025 -

paolabelli responded

All the people that worked with me at Lexus of Pleasanton have always been very helpful, kind and patient. The new facility is beautiful. Great dealership to do business with.

March 12, 2025

Great buying experience. The sales team was knowledgeable, professional and courteous. I would recommend this dealership. More

by Barbara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masee Yousafi, Sales; Victor Banales, Finance
Mar 16, 2025 -

Lexus of Pleasanton responded

Thank you Barbara for sharing your car shopping experience with our teammates Masee and Victor here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Lexus journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 12, 2025

Detail inspections with an excellent service. Nick is a great service advisor, friendly and professional! More

by seifutogo@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Wilson
Mar 16, 2025 -

Lexus of Pleasanton responded

Thank you seifutogo for sharing of your experience with Nick and our service department. We appreciate allowing us the opportunity to provide the highest level of care for your Lexus. We are proud to be a part of your Lexus ownership, so please feel free to let us know if there are ever any questions! Have a great day! Regards, Your Team @ Hendrick Lexus of Pleasanton

March 11, 2025

I was referred to Jason Portillo this past year. I cannot express enough gratitude for Jason providing me the BEST service The Hendrick Group can provide! Jason’s professionalism speaks volumes to h More

by cliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Portillo, Jim Fell
Mar 14, 2025 -

Lexus of Pleasanton responded

Thank you cliff for sharing your recent experience with our teammate Jason during your service visit with our dealership. We appreciate allowing our team the chance to safely provide the highest level of care both for you and for your Lexus. We are proud to be a part of your ownership journey and as your partner, please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Lexus of Pleasanton

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