
Lexus of Pleasanton
Pleasanton, CA
Filter Reviews by Keyword
By Type
Showing 1,060 reviews
Really happy with my experience buying a GX550 Overtrail from Lexus of Pleasanton. I worked with Gavin Lam and he was incredible to work with. He was communicative (esp via text which is easier than jumping from Lexus of Pleasanton. I worked with Gavin Lam and he was incredible to work with. He was communicative (esp via text which is easier than jumping on a call all the time), organized, and took great care of me. My only gripe is having to pay $199 for nitrogen in tires (eyeroll) and $499 in tint. More
Joseph Minster was amazing. He was incredibly patient and helped me through the entire processes of purchasing a Lexus GX 2025. He explained all of the specs, details, and was j He was incredibly patient and helped me through the entire processes of purchasing a Lexus GX 2025. He explained all of the specs, details, and was just excellent explaining the pros and cons. I highly recommend him and Hendricks! More
I had an outstanding experience at Lexus of Pleasanton with Joe Minster. He’s very knowledgeable, courteous and went above and beyond for helping me look for a new car. I highly recommend Lexus of Pleasa with Joe Minster. He’s very knowledgeable, courteous and went above and beyond for helping me look for a new car. I highly recommend Lexus of Pleasanton when looking for your next car. Thanks again Joe. More
Nick and Forrest at Lexus of Pleasanton provided outstanding service! Nick kept me updated throughout the process, while Forrest ensured my car was followed-up when Nick was off. Their professionali outstanding service! Nick kept me updated throughout the process, while Forrest ensured my car was followed-up when Nick was off. Their professionalism and attention to detail made for a seamless experience. Highly recommend! More
I bought my old car in 2005 at Pleasanton Lexus RX 330. I have always gone to this dealership. I live in Concord but will drive 30 minutes away to here. It's 2025, time to buy new car. Mine has many miles I have always gone to this dealership. I live in Concord but will drive 30 minutes away to here. It's 2025, time to buy new car. Mine has many miles on it 240K...I asked my service agent and he introduced me to Steve in sakes. Great guy. Very knowledgeable. I also worked with Jonathan in sales. And HASH that did all the paperwork. They were all very nice and made the process easy. Enrico and Jake are helping me learn all the new features on the 2025 350NX...they have alot of knowledge and patience...great place to buy a Lexus... More
Great buying experience. The sales team was knowledgeable, professional and courteous. I would recommend this dealership. The sales team was knowledgeable, professional and courteous. I would recommend this dealership. More
I was referred to Jason Portillo this past year. I cannot express enough gratitude for Jason providing me the BEST service The Hendrick Group can provide! Jason’s professionalism speaks volumes to h I cannot express enough gratitude for Jason providing me the BEST service The Hendrick Group can provide! Jason’s professionalism speaks volumes to his commitment in providing highest standards for quality service! I am very fortunate to have Jason as my service advisor!!! I have been greeted with very satisfying service experiences from Jason. I cannot say enough about Mr. Portillo and Lexus of Pleasanton's quality service standards. They are all a rare breed in earning their client's trust and repeat business!!! More