Lexus of Pleasanton

Leo offered great assistance and insight throughout the whole process in selecting and purchasing our car. Very knowledgeable and very straightforward, exactly what we hoped for in a dealer! whole process in selecting and purchasing our car. Very knowledgeable and very straightforward, exactly what we hoped for in a dealer! More

I had the most amazing experience working with Lexus of Pleasanton with service advisor, Jason Portillo. The ease of service was outstanding and I am thoroughly satisfied with how my car is running and I’m Pleasanton with service advisor, Jason Portillo. The ease of service was outstanding and I am thoroughly satisfied with how my car is running and I’m sure to come back again. More

From start to finishing, the buying experience with Pleasanton Lexus has been top notch. I appreciated Russell’s help throughout the buying experience. He was quick to respond, transparant and profess Pleasanton Lexus has been top notch. I appreciated Russell’s help throughout the buying experience. He was quick to respond, transparant and professional in his communications. So many dealers are not totally upfront with add-ons, pricing etc. I would recommend Pleasanton to anyone looking to buy a Lexus in the sf bay are. More

Worked with Russell Berkowitz on my new Lexus. He was honest and friendly to work with. He took the time to walk through all of the new systems on my car and made it user friendly. I recommend He was honest and friendly to work with. He took the time to walk through all of the new systems on my car and made it user friendly. I recommend him highly the next time you need a new Lexus. More

This place is the place to shop for cars. Everyone is very pleasant especially Thomas who is very helpful, great customer service from start until we finish and left with our purchase. I high Everyone is very pleasant especially Thomas who is very helpful, great customer service from start until we finish and left with our purchase. I highly recommend him to be your sales agent when you shop or visit this place. More

We bought a new 2003 LX 470 from Lexus of Pleasanton. The sales and financing process went smoothly. Those are generally one time interactions. The service department is different. This is how customers The sales and financing process went smoothly. Those are generally one time interactions. The service department is different. This is how customers are retained and come back for the second, third, etc. purchase of a Lexus. Pleasanton Lexus clearly understands how important this role is to creating long term relationships. Jason Portillo, for us, is the face of Pleasanton Lexus. Our experience could not have been better. Jason has seen our 470 with child seats in it, mud from our several Baja trips, all the way to our two boys moving out. The 470, and Jason, have been and remain part of our family. His concern for customers is absolutely genuine. At some point, we'll need to move on to our next vehicle. My wife and I would like for our next one to come from Lexus of Pleasanton and we absolutely want Jason to be our service contact. More

5 star for Nick - I brought my car in for brake pad replacement and an oil change. Nick provided outstanding service—kept me updated on timing and explained all the work that was done. He’s knowledgeab replacement and an oil change. Nick provided outstanding service—kept me updated on timing and explained all the work that was done. He’s knowledgeable, professional, and always friendly. Absolutely recommend him! More

I go here for Nick! He’s been my service advisor for a while now and though I don’t visit often, I always make sure that I go to him whenever I come by to this shop. Rec He’s been my service advisor for a while now and though I don’t visit often, I always make sure that I go to him whenever I come by to this shop. Recently, I came for tire rotation and as always, he’s very great at what he does and he’s really awesome to work with. More

Jason Portillo is absolutely the best service advisor I could ever ask for. The service is speedy, fantastic, and is always an enjoyable experience. could ever ask for. The service is speedy, fantastic, and is always an enjoyable experience. More

Always great experience for service from greeting to completion of work. Good explanation clean, polite. completion of work. Good explanation clean, polite. More