Lexus of Pleasanton

John Clutter is very friendly and responsive. He does a great job communicating as well. He does a great job communicating as well. More

Excellent customer service! Jason Portillo responded quickly to my service request due to the urgency of my car issue of drained battery. Jason is very efficient, professional a Jason Portillo responded quickly to my service request due to the urgency of my car issue of drained battery. Jason is very efficient, professional and responsive. Thanks again Jason for your excellent service. More

The service department staff at Hendrick Lexus of Pleasanton is friendly, professional, efficient, knowledgeable, informative, and helpful. The dealership has an amazing staff, great service, and Pleasanton is friendly, professional, efficient, knowledgeable, informative, and helpful. The dealership has an amazing staff, great service, and a comfortable and welcoming facility. I needed a cracked windshield replaced. They ordered a replacement windshield and had it in-stock within days. Maria Viera, a service adviser, helped coordinate with the insurance providers. When I dropped off the car, I was provided with a complimentary loaner. After the dealership replaced the glass, they inspected everything from brakes to tire tread, vacuumed the interior, and washed the exterior at no additional charge - then stayed a few minutes after closing to accommodate my late arrival for pick-up. The prices at Lexus of Pleasanton are higher than my local neighborhood mechanic, but the expertise and value they add is definitely worth it. More

Puri Saini 5 Stars from us. He was very helpful and knowledgeable about the electronics. He was very helpful and knowledgeable about the electronics. More

Easy to drop off for service, quick turn around and even washed my car. Service advisor was very informative, pleasant and reachable. nice waiting room if you should ever need it. washed my car. Service advisor was very informative, pleasant and reachable. nice waiting room if you should ever need it. More

We have great customer and informative service every time on our RX 350 and ES300H Lexus’s when required maintenance. All our questions and concerns are answered or taking care by the dealership. Our Lexus s on our RX 350 and ES300H Lexus’s when required maintenance. All our questions and concerns are answered or taking care by the dealership. Our Lexus service representative Jason Portillo is fantastic. He keeps us informed of the services provided and status of completion of work. More

Lexus of Pleasanton is a good Dealership for car shopping and I really recommended for everyone. and I really recommended for everyone. More

Shane Sorge was very helpful finding the exact vehicle we wanted. The service was superior, the selection was exactly what we desired. He was patient and very competent in explaining the gadgets and the nua wanted. The service was superior, the selection was exactly what we desired. He was patient and very competent in explaining the gadgets and the nuances of the Lexus phone app. More

Service reps, particularly Jason Portillo, consistently extend the most professional and detailed explanation of all service activities including accurate cost estimates. extend the most professional and detailed explanation of all service activities including accurate cost estimates. More

Service advisor was very friendly, energetic, and very details on the services to be performed. details on the services to be performed. More