Lexus of Pleasanton

We bought Lexus ES300 last week in Lexus of Pleasanton. The overall experience was very good. The sales consultant, Kevin Chow was very helpful and knowledgeable. I really appreciated his efforts on helpin The overall experience was very good. The sales consultant, Kevin Chow was very helpful and knowledgeable. I really appreciated his efforts on helping us to go through all the purchasing process. More

Russell Berkowitz sold me my 2013 es 350. He was the best salesman. Very patient and knowledge. I recommend him if you looking g for a top notch salesman He was the best salesman. Very patient and knowledge. I recommend him if you looking g for a top notch salesman More

Jason Portillo has been our service coordinator at Lexus of Pleasanton almost as long as I’ve had my 2003 LX470. Yes you read that correctly 2003 (286,000 miles). My favorite car is still running today and of Pleasanton almost as long as I’ve had my 2003 LX470. Yes you read that correctly 2003 (286,000 miles). My favorite car is still running today and I thank Jason for that and many more things. He’s so personable and he makes all his customers feel like the most important person he will help that day. Lexus is lucky to have him. T. Gaynor More

We just bought a new car RX350 and want to express our appreciation of the wonderful service we received. We worked with Russ Berkowitz and he was fantastic! He found us the car we wanted and took good ca appreciation of the wonderful service we received. We worked with Russ Berkowitz and he was fantastic! He found us the car we wanted and took good care of the entire transaction. Thank you Russ!! More

5 stars for Nick! He’s a rockstar advisor! Been coming here for a few years now and he’s always been consistent in giving excellent customer service. He’s a rockstar advisor! Been coming here for a few years now and he’s always been consistent in giving excellent customer service. More

The two tires on the passenger side of my Lexus RX 350 were in good shape until I hit a curb driving 15 mph, When I stopped to look at the damage, there was about an inch and half of rubber gone on the fr were in good shape until I hit a curb driving 15 mph, When I stopped to look at the damage, there was about an inch and half of rubber gone on the front sidewall and a little bit less on the rear. I thought I needed to replace the two tires quickly as images of a blow out keep crossing my mind, I took the car to Lexus of Pleasanton with the intent of getting two new tires and maybe an alignment. The person who usually helps me, Ron Ng, took my situation to their tire expert for an evaluation. It turned out that I didn't do any damage to the belts, so my tires were still good to drive on. What a surprise that was for me as I had told my wife that any tire people that I show the damage to are going to recommend new tires. So I was feeling good and willing now to spend a little money on preventative maintenance. The alignment still made sense since I steered the car into a curb at a decent speed. I also had them change the fluid for the front and rear differentials as I am driving an all wheel drive version of the RX. In the end it was heartening to know that there are people out there that don't always take advantage of a situation when they have the upper hand and the client is vulnerable (like I was). I've been to Lexus of P-Town a few times now and I've always had a positive experience. Plus, their waiting area is awesome. More

Russell did a fantastic job with the purchase of my 2018 LS 500. I highly recommended him as your salesman LS 500. I highly recommended him as your salesman More

My service was performed on time and my service representative explained everything to me. I waited at the dealership and I appreciated the clean and comfortable lounge area. representative explained everything to me. I waited at the dealership and I appreciated the clean and comfortable lounge area. More

Brought my wife’s car in for service and was helped by Forrest. He is honest and got me in and out. If I could give 10 stars I would. Forrest. He is honest and got me in and out. If I could give 10 stars I would. More