Lexus of Pleasanton

I had the pleasure of working with Joseph Minster, and he made the entire process of buying my new car incredibly easy and enjoyable. Joseph is a great guy—he made me feel completely at home, was very patien made the entire process of buying my new car incredibly easy and enjoyable. Joseph is a great guy—he made me feel completely at home, was very patient, and truly listened to what I needed. I was also pleasantly surprised to receive my car so quickly, especially compared to other dealerships where the wait can be over a year. I couldn’t have asked for a better experience! More

I recently had my Lexus 450H serviced with Jason Portillo - and the service I received was so far beyond what would be expected. In addition to making sure my car was properly serviced, he noticed my new tir - and the service I received was so far beyond what would be expected. In addition to making sure my car was properly serviced, he noticed my new tires, which were purchased out of town, had a number of serious issues. He helped me understand the problem, and gave me all the information and education I needed in order to have the original seller replace them. And after they were replaced - he checked them again to make sure they were safe for my trip home to Los Angeles. I have complete trust in Jason Portillo and Lexus of Pleasanton! Simply the BEST!!! More

Giving a 5 star for Nick! He helped me a few times now with my car and his customer service is unmatched! He’s very easy to deal with and makes me comfortable about the servic He helped me a few times now with my car and his customer service is unmatched! He’s very easy to deal with and makes me comfortable about the service and charges all the time. He answers all my questions and he’s very patient! Recommend him to everyone! More

We purchased from Lexus of Pleasanton multiple times and each time we are very impressed. Yesterday was another great one. Sevrin was our sales advisor. He is top notch in customer service, knowledgeable, c each time we are very impressed. Yesterday was another great one. Sevrin was our sales advisor. He is top notch in customer service, knowledgeable, courteous, professional and friendly. It is evident that his goal is to provide us with the best buying experience. Sevrin… thank you, you are amazing! More

The buying experience with Gavin is excellent, how is honest and presant, hoghly recommended, thank you honest and presant, hoghly recommended, thank you More

Work with Kevin Chow! He exerts impeccable professionalism, honesty and care. I worked with 10 dealerships in the area and his personal approach, honesty and complete unde He exerts impeccable professionalism, honesty and care. I worked with 10 dealerships in the area and his personal approach, honesty and complete understanding of both the inventory and your needs as a customer is what made me go with Lexus of Pleasanton. At no point I felt being “sold” to. Instead, Kevin helped answer all my questions, helped me evaluate pros and cons in terms of selection and finance, and kept full transparency into the process end to end. He even double checked with me after I got my car to make sure everything is ok. Kevin will be getting all my business and will be the one I refer my friends to. Very happy with my purchase and the overall experience. More

I purchased a new car at Lexus Pleasanton yesterday. Thomas Dodgion was our sales and leasing consultant, I cannot say enough about how helpful, consultative, and professional he was. It made the whole Thomas Dodgion was our sales and leasing consultant, I cannot say enough about how helpful, consultative, and professional he was. It made the whole process a true luxury experience. He definitely earned a customer for life this week! From talking to me on the phone and truly getting an understanding of what I wanted, to getting me in for an appointment and making the whole buying experience not only pleasurable but quick and seamless. Victor in finance was also a pleasure. Lexus of Pleasanton has a top tier team, anyone thinking of getting a new car should pay them a visit first! More

Brought my car in for a full brake job and was blown away by the service. Nick checked me in, explained the process thoroughly, and Forrest followed up with updates the next day. Both were incredibly profess by the service. Nick checked me in, explained the process thoroughly, and Forrest followed up with updates the next day. Both were incredibly professional, friendly, and made sure I was confident in the work being done. My brakes feel amazing—couldn’t ask for better service. More