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Lexus of Riverside

Riverside, CA

4.8
630 Reviews

3150 Adams Street

Riverside, CA

92504

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630 Reviews of Lexus of Riverside

October 17, 2022

Got a phone call from Lexus of Riverside offering a free oil change due to the fires in San Diego County. Till Oct. 30. When I called them they said they were not offering it. I will no longer use them. D More

by Mgonzalessoobahk1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
August 21, 2022

Salesman Alex and finance agent Jake were great. Assisted with our questions and made sure we knew about the car and the warranties that were offered. More

by Maryrn66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake,Alex
Aug 22, 2022 -

Lexus of Riverside responded

We are so happy you enjoyed working with Alex and Jake throughout your recent purchasing process at Lexus of Riverside! Thank you for the 5-stars, and have a wonderful day!

July 16, 2022

Their sales team were outstanding in providing a NEW LEXUS 2022 ES300 hybrid for my liking. Their staff: Adel Shammas, General Manager; Eric Zhang, Internet Sales Advisor; Nick Hays, Finance Manager; an More

by Linna KO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adel Shammas (General Manager), Eric Zhang (Internet Sales Advisor), Nick Hays(Finance Manager), Ashley (Internet Sales Assistant)
Jul 18, 2022 -

Lexus of Riverside responded

Congratulations on your new 2022 Lexus ES 300h! We are happy to hear that Adel, Eric, Nick, and Ashley gave you such a positive experience and earned your five stars. Thank you from all of us at Lexus of Riverside!

July 15, 2022

Every sevice (lease, sales and service) rated 100%. Dealership very clean and employees very helpful. More

by Faith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elva, Finance gentleman (don't know his name.
Jul 15, 2022 -

Lexus of Riverside responded

Thanks for your glowing review of Lexus of Riverside, Faith! We're thrilled our team welcomed you with excellent assistance and accommodating facilities. Have a wonderful day!

July 03, 2022

Harry and Jake were great! Harry was knowledgeable about the vehicle and was great to work with. Both Harry and Jake stayed past closing to make our deal happen and we apprecia More

by Badeau4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry, Jake
Jul 05, 2022 -

Lexus of Riverside responded

We're delighted you enjoyed working with Harry and Jake here at Lexus of Riverside! We will be sure to pass your kind words along, and we hope you have a great day!

June 25, 2022

The process was fast and the people that were helping us were cooperative and were willing to work with us. More

by julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
Jun 27, 2022 -

Lexus of Riverside responded

Julie, we are delighted that you had such a positive experience working with our team! Thank you for choosing Lexus of Riverside and for sharing your feedback. We wish you many safe and happy miles ahead!

June 20, 2022

Miguel our saleman was very nice and informative. He's a good listener. He got us a great deal that we got 2 cars. More

by philb269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Sevilla and Marcos
Jun 21, 2022 -

Lexus of Riverside responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Miguel and the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

Jun 21, 2022 -

philb269 responded

Miguel is the best!

June 03, 2022

The dealership that repays loyalty with expecting repeat customers to pay 20% over msrp Sorry you have lost our loyalty More

by Former loyal Lexus customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
Jun 06, 2022 -

Lexus of Riverside responded

This feedback is disappointing to receive. We strive to deliver top-notch vehicles at a competitive value, and I am sorry to see that we have left the wrong impression. It is never our intention to take advantage of our guests, and I would appreciate the chance to speak with you to see what I can do to help straighten this out. If you are willing, please feel free to give me a call directly. Thank you, Elva Padilla - Business Development Manager - 951-354-4122

May 31, 2022

This is my second purchase from this dealership. I had such a good experience with my initial purchase (7 years ago) that I drove the 40 miles back to this dealer to purchase my new Lexus. More

by DavidNRager
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Lisa Hamilton
May 31, 2022 -

Lexus of Riverside responded

We're delighted to learn that you had a most pleasant visit, courtesy of our team. Customer satisfaction is a top priority for us and we'll go to great lengths to ensure that. Enjoy your new ride! - Lexus of Riverside

May 30, 2022

Great service and quick as well. Jerome helped us get the car we wanted and was so helpful with all our questions we had. More

by sarai.deleon07
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerome
May 31, 2022 -

Lexus of Riverside responded

Jerome is great! We are thrilled to see that your car-buying with him was wonderful. Thank you for supporting Lexus of Riverside and congrats on your new ride!

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