
Lexus of Riverside
Riverside, CA
Filter Reviews by Keyword
By Type
631 Reviews of Lexus of Riverside
They are always very efficient the minute I bring my car in they go through paperwork n when it’s done they send text to pick up my car n everything is done n the car is washed when I pick up good job n gre in they go through paperwork n when it’s done they send text to pick up my car n everything is done n the car is washed when I pick up good job n greatly appreciate thanks. More
Everyone was great except Rick who didn't seem to listen to me as a customer! I had to contact his manager after giving him several chances to watch him attitude. He needs to communicate better or he may c to me as a customer! I had to contact his manager after giving him several chances to watch him attitude. He needs to communicate better or he may cause customer not to want to deal with you. Everyone else was very helpful. I would definitely recommend this place 🤗 just deal with other staff like David, Frank or Scott or Don or the 2 young guys who also helped me with a pleasant attitude. They are a refreshment after Rick. As a matter of fact, EVERYONE else was wonderful. I will return with my son soon who loves this place and their car options. More
I like been treated with dignity and respect and as a valuable customer, feels like when I am flying 1st class, service is quality, I expect nothing less. valuable customer, feels like when I am flying 1st class, service is quality, I expect nothing less. More
We’ll, my experience was amazing because they were so nice with me and also they showed me a video how they do the service on my car plus they wash my car too. nice with me and also they showed me a video how they do the service on my car plus they wash my car too. More
From the valet team to the service team, I received outstanding customer service! What stood out to me was that every team member was just generally happy and skilled with their respective job/task at outstanding customer service! What stood out to me was that every team member was just generally happy and skilled with their respective job/task at hand. They were so efficient at getting me directly from my car to the loaner car and the same efficiency was there when I picked up my car. It was easy, convenient and with unparalleled quality customer service I will be taking my car there for service needs! Super happy customer here!! More