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Lexus of Riverside

Riverside, CA

4.8
631 Reviews

3150 Adams Street

Riverside, CA

92504

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631 Reviews of Lexus of Riverside

May 30, 2022

Great service and quick as well. Jerome helped us get the car we wanted and was so helpful with all our questions we had. More

by sarai.deleon07
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerome
May 31, 2022 -

Lexus of Riverside responded

Jerome is great! We are thrilled to see that your car-buying with him was wonderful. Thank you for supporting Lexus of Riverside and congrats on your new ride!

May 22, 2022

They are always very efficient the minute I bring my car in they go through paperwork n when it’s done they send text to pick up my car n everything is done n the car is washed when I pick up good job n gre More

by Aida Harootoonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicing the car n also when I purchased my car.
May 23, 2022 -

Lexus of Riverside responded

Aida, thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

May 22, 2022

Everyone was great except Rick who didn't seem to listen to me as a customer! I had to contact his manager after giving him several chances to watch him attitude. He needs to communicate better or he may c More

by MsBowser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick, ... DAVID, FRANK, SCOTT. DON, The receptionist was nice
May 23, 2022 -

Lexus of Riverside responded

I expect the highest level of service from my team so I apologize for the way you were treated during your time working with us and assure you that this feedback will be addressed properly. Thank you for recognizing the pleasant moments that you experienced. If there is anything more I can do to assist you, please feel free to reach out. Best, Don Churchill - Parts and Service Director - 951-353-0903

May 20, 2022

I love working with Lexus Riverside they are always willing to work with us and have the best deals!! More

by Erika M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel and Eric
May 20, 2022 -

Lexus of Riverside responded

Thanks for the review, Erika! We're glad that our team was able to take care of you and deliver an excellent experience.

May 20, 2022

I like been treated with dignity and respect and as a valuable customer, feels like when I am flying 1st class, service is quality, I expect nothing less. More

by Zodic.stx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
May 23, 2022 -

Lexus of Riverside responded

This review makes our day! Thank you for choosing Lexus of Riverside and for sharing your glowing feedback about our team. We look forward to working with you again down the road!

May 19, 2022

Excellent service, good communication and transparency. Was provided with a loaner car well which helped a lot More

by Aniket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo
May 20, 2022 -

Lexus of Riverside responded

This is the kind of feedback we love to see. Thank you for being such a fan of Lexus of Riverside. We look forward to seeing you again down the road!

May 19, 2022

We’ll, my experience was amazing because they were so nice with me and also they showed me a video how they do the service on my car plus they wash my car too. More

by Mario
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur & Frank
May 19, 2022 -

Lexus of Riverside responded

Hi Mario - It is great to hear that the Lexus of Riverside team provided you with five-star service! We are glad you enjoyed the video and the complimentary car wash. See you next time!

May 18, 2022

Vehicle promised on time and did a great job on car wash. Customer lobby is clean and comfortable while waiting. More

by Gcabre720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art
May 18, 2022 -

Lexus of Riverside responded

We're glad your service visit was timely and satisfying - that's our goal! Thank you for your kind review and for choosing Lexus of Riverside!

May 17, 2022

From the valet team to the service team, I received outstanding customer service! What stood out to me was that every team member was just generally happy and skilled with their respective job/task at More

by Stephanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
May 17, 2022 -

Lexus of Riverside responded

Stephanie - This review made us smile! We love to hear that our service stood out to you and that your visit went seamlessly. Our team at Lexus of Riverside is grateful to have you as a customer and we appreciate your support. Safe driving and we will see you next time!

May 11, 2022

Arthur from Riverside Lexus ihas a awesome customer service we will definitely come back for service again More

by Marvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur
May 12, 2022 -

Lexus of Riverside responded

Marvin, your great review of Arthur and the team means a lot to us! Thank you for choosing Lexus of Riverside and for sharing your experience. Drive safely until we see you next time!

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