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Lexus of Riverside

Riverside, CA

4.8
631 Reviews

3150 Adams Street

Riverside, CA

92504

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631 Reviews of Lexus of Riverside

May 05, 2022

Your staff was courteous, kind and efficient… we got updates every few minutes and everyone answered questions kindly and helped us with issues with the car. A very nice experience that didn’t take long More

by mcpolasek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Pérez, Frank can’t remember all of the names
May 06, 2022 -

Lexus of Riverside responded

Thank you for the great review! We are so glad to hear that you had such a successful and informative experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

May 05, 2022

Eric Smith was our service coordinator for a 15,000 mile check up. He took time to explain the vehicle check points and the results. The service was under the allotted time and my car was even washed. Many More

by aceveskf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Smith
May 06, 2022 -

Lexus of Riverside responded

We are thrilled that your vehicle was so well taken care of by Eric and the team! Thank you for choosing Lexus of Riverside and for stopping by to share your experience. Drive safely until we see you again!

May 05, 2022

I always am treated as a VIP. Very responsive, courteous, punctual, thorough and honest. They keep me updated to the work being done and they sent a video of work progress. They a More

by Olganassif
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lance, David and frank
May 05, 2022 -

Lexus of Riverside responded

"Responsive, courteous, punctual, thorough, and honest" are all words we love to see in our customer's feedback. Thank you for being such a fantastic Lexus of Riverside customer and we look forward to seeing you again next time!

April 25, 2022

My customer service rep Arthur was amazing! best customer service i have ever received at any car dealership. More

by sdefrancis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur
Apr 25, 2022 -

Lexus of Riverside responded

It's awesome to read this review. We are glad that Arthur was wonderful to work with! We appreciate the feedback here at Lexus of Riverside!

April 25, 2022

My experience is always great. Everyone is always polite, friendly and helpful and honest. Thank you! More

by derich422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Garcia
Apr 25, 2022 -

Lexus of Riverside responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lexus of Riverside team. Drive safely, and we hope to see you back again down the road!

April 23, 2022

My visit to Lexus was extremely satisfying with the help of Cesar in service dept More

by Steffkikibaby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cesar
Apr 25, 2022 -

Lexus of Riverside responded

Thank you for sharing this feedback about your recent visit working with Cesar! All of us at Lexus of Riverside are grateful to have you as a customer.

April 23, 2022

I appreciate working with Frank to repair my car’s problems. Good disposition and always a good job More

by NRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank García
Apr 25, 2022 -

Lexus of Riverside responded

We love that you can trust Frank to take excellent care of you and your vehicle. Thank you so much for choosing Lexus of Riverside for your auto service needs!

April 23, 2022

I’ve always serviced my Lexus at this dealership because I trust their work! The service is always exemplary, and I have always had a great experience with my car! I’m hoping my car lasts beyond 300,00 mile More

by Vmckeeleone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art
Apr 25, 2022 -

Lexus of Riverside responded

Thank you for taking the time to review us! We are so glad to hear that you are confident in Art and the Lexus of Riverside team to get the job done. Drive safely, and we hope to see you back again down the road!

April 23, 2022

Lexus of Riverside is the best dealership I’ve taken my car to for maintenance. The service representatives are honest, courteous, and competent. The repairs are managed well. Prices are reasonable for the More

by janetlhanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
Apr 25, 2022 -

Lexus of Riverside responded

Janet - It means so much that you would say we're the best dealership you've been to and we appreciate you calling our Lexus of Riverside team "honest, courteous, and competent." Thank you for your support! We look forward to our continued relationship.

April 23, 2022

Ceased Soriano was awesome. Told us all they did and told us of upcoming services we will need soon. More

by Richard Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ceasar Soriano
Apr 25, 2022 -

Lexus of Riverside responded

Richard - We appreciate you stopping by to share this great review about our team. It's wonderful to hear that you received informative, thorough service. Thank you from all of us at Lexus of Riverside!

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