
Lexus of Riverside
Riverside, CA
Filter Reviews by Keyword
By Type
631 Reviews of Lexus of Riverside
Great service, as usual Took my Lexus ES350 in for the 10K service. Very prompt vehicle check-in process. My Service Advisor Taylor Murphy was very nice and he explained to m Took my Lexus ES350 in for the 10K service. Very prompt vehicle check-in process. My Service Advisor Taylor Murphy was very nice and he explained to me what inspections would be done during this service. Very nice and cool waiting room. Free coffee and pastries for the customers that were waiting. The service was completed in a timely manner. This dealership has provided me with A+ service since 2007. Excellent people and excellent service, as I have come to expect from them. More
Rap was amazing! I felt so comfortable at Lexus of Riverside. I’m so happy that I got the car I wanted. The red interior really caught my eye. So happy with my decisio I felt so comfortable at Lexus of Riverside. I’m so happy that I got the car I wanted. The red interior really caught my eye. So happy with my decision to purchase from Lexus of riverside More
Very happy Kelvin was very helpful and made our dream car a reality my wife are very happy with the overall experience . I would recommend this dealership to any Kelvin was very helpful and made our dream car a reality my wife are very happy with the overall experience . I would recommend this dealership to anyone More
Amazing Experience I had a great, hassle free experience at this dealership. Everyone there was great. I was able to meet at a scheduled time and pick up the car, no hid I had a great, hassle free experience at this dealership. Everyone there was great. I was able to meet at a scheduled time and pick up the car, no hidden agendas. I would recommended them to family and friends looking for a car because they gave the best deal! More
Service Center We have dealt with Taylor numerous times & always walked away extremely satisfied with our Lexus servicing! Bring back the la Croix drinks! I miss yo We have dealt with Taylor numerous times & always walked away extremely satisfied with our Lexus servicing! Bring back the la Croix drinks! I miss your wonderful snack bar you “Used” to have . It made waiting for your car a lot nicer! More
Service consultants -Poor service It took me three days calling and leaving messages to speak with a service consultant. I was given an appointment for two days later. A day prior to It took me three days calling and leaving messages to speak with a service consultant. I was given an appointment for two days later. A day prior to my appointment, one of the several service consultants I had left a message with, finally returned my calls, (Too Late) I dropped off my car and received a message from my service consultant a couple hours later with results from a diagnosis. It took five calls to the consultant and two email messages and two days, to finally be able to actually speak with the consultant whom was taking care of my car. More
Used car purchase My used car purchase was one of the smoothest and quickest I’ve ever made. Thanks to sales person Erik Bautista tempe entire staff. I was pleas My used car purchase was one of the smoothest and quickest I’ve ever made. Thanks to sales person Erik Bautista tempe entire staff. I was pleasantly surprised by the overall experience More
Highly recommend buying a car from Lexus of Riverside! Excellent and Friendly Service! My husband and I purchased a new 2019 Lexus ES 350 “Ultra Luxury” vehicle on 8/16/19 and took possession of it on 8/2 Excellent and Friendly Service! My husband and I purchased a new 2019 Lexus ES 350 “Ultra Luxury” vehicle on 8/16/19 and took possession of it on 8/23/19. Our sales team was Samantha Seigler and Jacob Schanback. Sam and Jacob were a pleasure to work with. Their knowledge and care for the customer are 1st class. They made our car buying experience smooth and easy. Sam spoke to us over the phone, communicated thru text and emailed us back and forth. She researched to find the exact car we wanted. She worked with us to get to the agreed price before we ever stepped foot in the dealership. When we finally met Sam at the dealership, she worked late to help guide us in picking out the car that was the best fit for what we wanted. Jacob was efficient and very professional, knowledgeable, accommodating and friendly. He had the vehicle delivered to our home where all of our questions were answered, our phones were paired to the vehicle, set up the entrance gate and garage door remotes,and made sure we were familiar with the cars amazing features. Sam and Jacob both went above & beyond to deliver top quality service. We are very satisfied with the whole sales procedure and attention to details. From the beginning to the end we received excellent service and we could not be any happier. This dealership is great and the service is outstanding! ~Paul & Marion Winders~ .. More
My new Fav place This was my second time at Lexus of Riverside and both times I experienced courteous, professional, and accommodating service. I’ll definitely will This was my second time at Lexus of Riverside and both times I experienced courteous, professional, and accommodating service. I’ll definitely will be back . Thanks Lexus. More
Awesome team to work with I have serviced my cars exclusively at Lexus of Riverside since our move to the area in 2002. I started driving Lexus exclusively in 1992; 14 of them I have serviced my cars exclusively at Lexus of Riverside since our move to the area in 2002. I started driving Lexus exclusively in 1992; 14 of them in total. I continued purchasing Lexus' after moving to the area only because of my service experience. David Osuna was the lead of that reason. More