Lexus of Riverside

A pleasure to deal with We arrived at the dealership without an appointment and asked for Jake. The staff was very welcoming and gracious. Jake appeared with a big smile on h We arrived at the dealership without an appointment and asked for Jake. The staff was very welcoming and gracious. Jake appeared with a big smile on his face. He understood what we wanted and was very professional and communicative. He understood us and our needs. Our communication was clear and mutually respectful. We were delighted to purchase our car from him and Lexus of Riverside. Danny, the financial consultant, was also very special. He suggested but did not push. This our sixth Lexus purchase and I feel very happy that we found Lexus of Riverside. We enjoyed the process and the transparency. More

Courteous and efficient I recently came in a few days ago for maintenance. I was not expecting to pay anything since my vehicle is still under warranty, but I needed the bac I recently came in a few days ago for maintenance. I was not expecting to pay anything since my vehicle is still under warranty, but I needed the back brakes done ASAP as it was necessary. Even though the cost of the brakes set me back a bit I understand it was necessary. My overall experience was great. Lance is awesome!!!! More

Best experience ever I just purchased a 2019 Lexus UX from Lexus of Riverside. It was an amazing experience they made the whole car buying process very quick and very eas I just purchased a 2019 Lexus UX from Lexus of Riverside. It was an amazing experience they made the whole car buying process very quick and very easy my sales person was Joseph. He was so great if felt like he was a member of the family he made sure I got exactly what I wantEd. More

Victor great helping me find the perfect fit! Spent time explaining the difference between my present EX 350 to my new RX 350 premium! Took exceptional care plus gave his personal cell if after p Spent time explaining the difference between my present EX 350 to my new RX 350 premium! Took exceptional care plus gave his personal cell if after purchase had some explanation More

Service Department I worked with Phil and he is so very customer-friendly. He took me in at the last minute and also provided me with a loaner. Although I prefer to de I worked with Phil and he is so very customer-friendly. He took me in at the last minute and also provided me with a loaner. Although I prefer to deal with Phil, all of the customer service representatives that I have dealt with have always been courtesy and professional. It's obvious that they care about their customers! More

Everyone was fast, courteous and friendly. I always appreciate great customer service, and to have friendly and fast service on a rainy day is even better! I also enjoyed the coffee and danish I always appreciate great customer service, and to have friendly and fast service on a rainy day is even better! I also enjoyed the coffee and danish as I briefly waited. Thank you everyone! KCUMMINGS More

Excellent and Quality Service Service department was friendly, professional, and attentive to my needs. Customer Service also provided a courtesy phone call to ensure all went wel Service department was friendly, professional, and attentive to my needs. Customer Service also provided a courtesy phone call to ensure all went well. In my opinion, impeccable service. More

Lexus of Riverside always treats you right! Fast and friendly. Frank was polite and professional, as were all service agents. Great experience today as usual. Fast and friendly. Frank was polite and professional, as were all service agents. Great experience today as usual. More

Quality and Efficient Service Center I have been getting my Lexus service here since 2013. I have never been disappointed. They are quick with providing you with a loaner or maintenance I have been getting my Lexus service here since 2013. I have never been disappointed. They are quick with providing you with a loaner or maintenance updates. I especially like the video the tech provides on the health of your car. This is a very nice service and allows the customer to see what had been performed on their vehicle. More

Place to go to get excellant service We have been going for service for the last three years and Adviser Lance Lee has advised us well to properly service the vehicle as well as to take We have been going for service for the last three years and Adviser Lance Lee has advised us well to properly service the vehicle as well as to take advantage of services covered under warranty. Way to go Lance. Thank you. More