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Lexus of Roseville

Roseville, CA

4.8
1,887 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

May 04, 2021

All our needs and expectations are met. People are friendly and very professional. I will recommend this dealership and I will definitely come back again More

by ALLIANTFS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
May 04, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Roseville team. Drive safely, and we are looking forward to seeing you back!

May 04, 2021

Everyone was exceedingly friendly and genuinely concerned about making my service experience the best. Always a pleasure to work with this crew. As always thank you. More

by ddjsjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
May 05, 2021 -

Lexus of Roseville responded

This review made us smile! We're so glad you've had great experiences working with the service team here at Lexus of Roseville. Thank you for your business and see you next time!

May 04, 2021

Always great service. They go out of there way to accommodate your needs!! Very pleased with every one I come in contact with. Thank you! More

by SJKKP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Brent Colley
May 04, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful experience working with the Lexus of Roseville team. Drive safely, and we hope to see you again down the road!

May 03, 2021

Nelson Rodriguez is great to work with for car service. I trust his advice and will bring all of my future service questions to him. More

by MICHAELCOLLINS60
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
May 03, 2021 -

Lexus of Roseville responded

Michael, thank you for sharing your wonderful feedback with us. We're proud to have Nelson on the Lexus of Roseville team and we're thrilled that he took such great care of you. Thanks for your 5 stars and we look forward to your next service visit!

May 02, 2021

Was such a great, easy n yes QUICK experience with Yargo Basta from start 2 finish,.Yes i would and WILL BUY from him again at Lexus. Looking forward to buying the new Lexus IS Sport 500. More

by FLIPSIDE1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yargo Basta
May 03, 2021 -

Lexus of Roseville responded

We couldn't ask for better feedback than this! It's fantastic to see that Yargo made your experience so simple and seamless and we'll be certain to let him know you appreciated his assistance. We can't wait to help you bring home a beautiful Lexus IS 500 F Sport! - The Lexus of Roseville Team

April 30, 2021

Tascha and the rest of the Service Department are knowledgable, considerate, deliver the highest level of customer service, and do not try to up-sale you. I came in for my 30K mile service, thinking More

by User-403b11aa0a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tascha Wells
Apr 30, 2021 -

Lexus of Roseville responded

We love having you as a Lexus of Roseville customer! Thank you so much for taking time to share this feedback about Tascha and our Service Department. We are delighted that you can depend on us to take excellent care of you and your vehicle. Hope to see you next time!

April 30, 2021

The customer experience in the service department of Lexus of Roseville makes me want to always drive a Lexus! I live 2 hours away and only have my vehicle serviced by Roseville. More

by KIMJERGENTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 30, 2021 -

Lexus of Roseville responded

Kim - Thank you so much for making the trip to see us at Lexus of Roseville. It means a lot that you can trust us to take excellent care of you and your vehicle. We are grateful for your support!

April 28, 2021

nobody answered the phone, several tries. finally left a call back request, got a return call 5 hours later. after 210 years getting vehicles serviced was denied a loaner car, NICE. More

by RCREGER.1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Anhaiser
May 17, 2021 -

Lexus of Roseville responded

It is disappointing to read this feedback, as we certainly expect a better experience for our guests. I apologize for the inconvenience and I would like the opportunity to make things right for you. Please consider giving me a call directly so we can discuss this together. Thank you, Jay U. - General Sales Manager - 916-472-7422

April 28, 2021

Tascha is a great service advisor we went over what my car needed and went over options of what to do now or latter. The ball was in my court the whole time with no pressure to do this or that. She kept m More

by glenglen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tascha wells ( five stars)
Apr 28, 2021 -

Lexus of Roseville responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such as successful experience working with Tascha. Drive safely, and we hope to see you back at Lexus of Roseville!

April 28, 2021

Friendly, professional and accommodating staff . Text and phone communications appreciated. Service manager is fantastic. She insures my concerns are addressed and makes me feel comfortable in explaini More

by WSEMONI
Recommend Dealer
Yes
Employees Worked With
Tasha
Apr 28, 2021 -

Lexus of Roseville responded

We are thrilled that our team delivered such friendly, communicative service! Thank you for trusting Lexus of Roseville with your business and your vehicle. We hope to work with you again in the future!

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