
Lexus of Roseville
Roseville, CA
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All our needs and expectations are met. People are friendly and very professional. I will recommend this dealership and I will definitely come back again friendly and very professional. I will recommend this dealership and I will definitely come back again More
Everyone was exceedingly friendly and genuinely concerned about making my service experience the best. Always a pleasure to work with this crew. As always thank you. about making my service experience the best. Always a pleasure to work with this crew. As always thank you. More
Always great service. They go out of there way to accommodate your needs!! Very pleased with every one I come in contact with. Thank you! accommodate your needs!! Very pleased with every one I come in contact with. Thank you! More
Was such a great, easy n yes QUICK experience with Yargo Basta from start 2 finish,.Yes i would and WILL BUY from him again at Lexus. Looking forward to buying the new Lexus IS Sport 500. Basta from start 2 finish,.Yes i would and WILL BUY from him again at Lexus. Looking forward to buying the new Lexus IS Sport 500. More
Tascha and the rest of the Service Department are knowledgable, considerate, deliver the highest level of customer service, and do not try to up-sale you. I came in for my 30K mile service, thinking knowledgable, considerate, deliver the highest level of customer service, and do not try to up-sale you. I came in for my 30K mile service, thinking I needed new tires and was told I have plenty of tread left. This would have been where other dealers pounce; not Lexus of Roseville. My car is always given back to me in a timely manner, cleaner, and with a full report of what was done. Love this place! More
The customer experience in the service department of Lexus of Roseville makes me want to always drive a Lexus! I live 2 hours away and only have my vehicle serviced by Roseville. Lexus of Roseville makes me want to always drive a Lexus! I live 2 hours away and only have my vehicle serviced by Roseville. More
nobody answered the phone, several tries. finally left a call back request, got a return call 5 hours later. after 210 years getting vehicles serviced was denied a loaner car, NICE. call back request, got a return call 5 hours later. after 210 years getting vehicles serviced was denied a loaner car, NICE. More
Tascha is a great service advisor we went over what my car needed and went over options of what to do now or latter. The ball was in my court the whole time with no pressure to do this or that. She kept m car needed and went over options of what to do now or latter. The ball was in my court the whole time with no pressure to do this or that. She kept me informed of what was going on and I even left in the time frame she believed I would be fine. More
Friendly, professional and accommodating staff . Text and phone communications appreciated. Service manager is fantastic. She insures my concerns are addressed and makes me feel comfortable in explaini and phone communications appreciated. Service manager is fantastic. She insures my concerns are addressed and makes me feel comfortable in explaining all that is involved with my service!!! More