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Lexus of Roseville

Roseville, CA

4.8
1,783 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,783 reviews

July 25, 2024

Always the best service at Roseville Lexus! Ashley is very friendly and helpful. Service is always excellent and done timely!! More

by Monica Chapin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Brent Colley
Jul 26, 2024 -

Lexus of Roseville responded

Monica, we're delighted to hear that Ashley and the team at Lexus of Roseville provided you with excellent service! Thanks for sharing your experience!

July 23, 2024

Service is outstanding. Easy to make appointment, necessary work is completed on a timely basis.my Service Advisor, Tascha Wells, kept me advised as to progress and completi More

by gwraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tascha Wells
Jul 24, 2024 -

Lexus of Roseville responded

We're delighted to hear that Tascha and the team at Lexus of Roseville provided outstanding service! Thanks for sharing your positive experience with us.

July 13, 2024

Terrible customer service, quoted 99dollars oil change, web says 99 dollars. went this morning advisor quoted 149dollars. I told her about quote on phone as well as web, she told me sorry. Dishonest deal More

by ro
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Young red head
Jul 15, 2024 -

Lexus of Roseville responded

We apologize for the discrepancy in pricing and any frustration this caused. We strive to provide accurate quotes and transparent service, so it's disappointing to hear about your experience. Please reach out directly so we can address this issue further. Thank you, Jay U. - General Manager - 916-472-7422

June 26, 2024

Went to Roseville Lexus over the weekend to test drive a specific used car. Salesman Shane greeted us and went above and beyond to be helpful and answer all of our questions. He made the process surprisingl More

by partypetals
Recommend Dealer
Yes
Employees Worked With
Shane
Jun 26, 2024 -

Lexus of Roseville responded

Thank you for sharing your experience! We're glad to hear Shane provided exceptional service at Lexus of Roseville. We appreciate the kind words and look forward to assisting you in the future!

June 20, 2024

The gentleman who attended me was great. Made sure I comfortable and understand what was happening. More

by Povondra.Coleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley
Jun 21, 2024 -

Lexus of Roseville responded

Thank you for sharing your experience! We're glad to hear our team at Lexus of Roseville made sure you were comfortable and well-informed. We appreciate your feedback!

June 19, 2024

Tristan came in on his off day to help me lease end & re-lease. His product knowledge & flexibility were much appreciated. I leased with Tristan 3 years prior & made sure he would help me with another le More

by DAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Tristan Regnani
Jun 20, 2024 -

Lexus of Roseville responded

We're delighted to hear that Tristan's dedication and expertise made your leasing experience at Lexus of Roseville exceptional. Thank you for choosing us again, and enjoy your new lease!

June 19, 2024

Great guys, very helpful. Would highly recommend them. They also gave us the best deal of any dealership in the area. More

by Rob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariselo Armenta
Jun 20, 2024 -

Lexus of Roseville responded

Rob, we're delighted to hear you had a great experience and got the best deal at Lexus of Roseville. Thanks for recommending us!

June 19, 2024

Excellent services, super nice staffs. good price, save me a lot of time. Thank you More

by Jiu Zhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clare Meline
Jun 21, 2024 -

Lexus of Roseville responded

Thanks so much, Jiu. We look forward to your next visit to Lexus of Roseville!

June 07, 2024

Love the service, quick and efficient The dealership always treat me with respect I highly recommend this dealership More

by Abolad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Jun 10, 2024 -

Lexus of Roseville responded

Thanks for the high recommendation! We're glad to hear you had a quick and efficient experience at Lexus of Roseville. We appreciate your support and look forward to serving you again!

June 04, 2024

First off, I am happy with the used car and the price. Here are some serious safety and personal concerns with this dealership. 1st, the car had wipers that only made the windshield dirtier. Completely dr More

by plbertol
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Uppal, Mariselo Armenta
Jun 04, 2024 -

Lexus of Roseville responded

I'm glad to hear you're happy with the car and price but very concerned about the issues you've mentioned. Safety is a top priority for us, and it sounds like we fell short here. I'd appreciate the chance to discuss this further and try to make things right. Please reach out when you can. Thank you, Jay U. - General Manager - 916-472-7422

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