
Lexus of Roseville
Roseville, CA
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very friendly great service we will see you for oil change when it is due. all the best to the whole staff thanks for being the best change when it is due. all the best to the whole staff thanks for being the best More
The service was excellent! It was thorough and timely. Everyone is friendly and helpful. I will continue to use and recommend this dealership. Thank you! Everyone is friendly and helpful. I will continue to use and recommend this dealership. Thank you! More
I was told that hood struts were weak!! I had it replaced last year. I asked the salesperson if there is a warranty for that, and haven't gotten any answer from anyone yet. last year. I asked the salesperson if there is a warranty for that, and haven't gotten any answer from anyone yet. More
No call back by Brent. Walked on the lot and got a different salesman and bought. Was very unhappy with the difficulties with financing from SAFE. different salesman and bought. Was very unhappy with the difficulties with financing from SAFE. More
I bought a new RX 350 and spent $58,000+ for this vehicle. After driving it for 250 miles, we noticed a crack in the lower right windshield. We never heard a noise that sounded like a rock hit anywhe vehicle. After driving it for 250 miles, we noticed a crack in the lower right windshield. We never heard a noise that sounded like a rock hit anywhere around the car for the 250 miles. Your dealer refused to replace the windshield. I am not sure it was a bad windshield when it was installed. I guess that's my fault for not looking completely around. At the end of the day, I will NEVER BUY another car from your dealership. I have owned 5 lexus cars and this is no way to be treated. You had no trouble collecting my check for the vehicle. We stopped in on Saturday and shared our concern with Ryan, our sales person. He said to tell service to talk to him about it. I followed through and got treated like this. I will make sure and share my story with as many people as I know. The only reason you got one star is because no stars was not an option. Pete Saco More
Excellent, efficient customer service, made car buying experience pleasant. Comfortable showroom, helpful and friendly staff. We enjoyed working with Scott Silverman. Would highly recommend for those look experience pleasant. Comfortable showroom, helpful and friendly staff. We enjoyed working with Scott Silverman. Would highly recommend for those looking to purchase a Lexus. More
Great experience 2 thumbs up, everyone Boris, Chris & Charlie were very professional, courteous & kind and yet gave us enough room to make our decision, they represent themselves well. Charlie were very professional, courteous & kind and yet gave us enough room to make our decision, they represent themselves well. More
They are always friendly and professional. They completed the service more quickly than expected, despite being quite busy. We really appreciate the complimentary wash and loaner car, included. the service more quickly than expected, despite being quite busy. We really appreciate the complimentary wash and loaner car, included. More
Boris was very helpful and friendly. He made us feel welcome throughout our interaction. He was very easy to work with and the whole transaction was done within a few hours. Thank you!!! welcome throughout our interaction. He was very easy to work with and the whole transaction was done within a few hours. Thank you!!! More
We were given excellent service by Som. He was with us all the way and still going to train me more on my new Lexus. Love the car !!!!!! all the way and still going to train me more on my new Lexus. Love the car !!!!!! More