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Lexus of Roseville

Roseville, CA

4.8
1,887 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

April 17, 2021

I've already written a review which I'm reading to the right under the "What Others Say" column. The bottom line is Lexus of Roseville provides excellent customer service, which matches the ranking of More

by KELLY62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Buth, Charlie Hunt
Apr 19, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Roseville, and we will certainly pass along your kind words. We are grateful for your business, and we look forward to your next visit!

April 17, 2021

Tristan was great selling us our dream car. The experience was enjoyable and we laughed more than we ever have during a car purchase. Thanks More

by quickfire76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Apr 20, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Tristan took such good care of you here at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

April 16, 2021

I didn’t have to wait too long for advisor. He also called a Lyft ride for me when I didn’t have a ride. More

by lynieanddan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Smith and other
Apr 16, 2021 -

Lexus of Roseville responded

Thanks for trusting Lexus of Roseville to get the job done!

April 15, 2021

Your service department is definitely the best. Brent Colley is always friendly and helpful doing his best to fulfill my needs. Before Brent Mike Carlson was the best service person I’ve ever dealt with More

by RDL_5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Apr 15, 2021 -

Lexus of Roseville responded

We really appreciate the positive feedback! Your confidence in Brent, Mike, and the rest of our service team means the world to us. Thank you for trusting Lexus of Roseville with all your repair and maintenance needs!

April 14, 2021

The best car buying experience. Som is awesome. Didn’t feel pressured or rushed. I’ll be back to buy my next car in the future. More

by JNEEN9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Som Praseuth
Apr 14, 2021 -

Lexus of Roseville responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Som. Drive safely in your new vehicle, and we hope to see you again at Lexus of Roseville!

April 13, 2021

The Roseville Lexus sales department deserves a 5 star rating for the level of service it provides to customers like me. I knew what I wanted and was able to leave with my new care within 24 hours. Becaus More

by KELLY62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Buth, Charlie Hunt
Apr 14, 2021 -

Lexus of Roseville responded

Kelly, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Lexus of Roseville, and we will certainly let Sean know that you appreciate his help. We hope that you continue to enjoy your new car!

April 12, 2021

The customer care I receive from Scott Silverman and Jim Douglas is why I continue to lease with Lexus! Charlie Hunt made my f&i experience quick while still explaining every form I signed! I will continue More

by JEANIEEVANS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Douglas, Scott Silverman, Charlie Hunt
Apr 12, 2021 -

Lexus of Roseville responded

Jeanie - Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is great to hear that this was reflected in your time working with Scott, Jim, and Charlie. Drive safely in your new vehicle, and we hope to see you again at Lexus of Roseville!

April 10, 2021

Jose Nazer is a very nice, he’s so helpful and very friendly. Thank you and it was great to do business with you Jose. More

by Jordannguyen.68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Apr 12, 2021 -

Lexus of Roseville responded

Jordan - thanks for reviewing Lexus of Roseville and for giving a shout-out to Jose! We wish you safe travels!

April 09, 2021

on time with quality and a wash with proactive texts and communication that made a difference but why do have to input 25 words , AAAAAAAAAAAAAA More

by gomeara1134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Apr 12, 2021 -

Lexus of Roseville responded

Thanks for trusting us with your business. We're thrilled to hear that our Lexus of Roseville took care of you and we look forward to working with you next time.

April 09, 2021

Fast, efficient, streamlined and willing to work with my schedule. I have been verify impressed and pleased with all of the customer service agents and specifically Clair as she communicates well with the u More

by DR.GINA
Recommend Dealer
Yes
Employees Worked With
Clare Meline
Apr 09, 2021 -

Lexus of Roseville responded

Dr. Gina - "Fast, efficient, streamlined" are three words we love to see. Thank you for the wonderful review and for mentioning Clair! Our team at Lexus of Roseville appreciates your support.

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