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Lexus of Roseville

Roseville, CA

4.8
2,014 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 2,014 reviews

June 12, 2021

I arrived early for my appointment and was quickly informed that the service department would be open soon. My vehicle was taken in for service shortly after I spoke with a service advisor. The lobb More

by ddeloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 14, 2021 -

Lexus of Roseville responded

We are thrilled that our team could deliver a five-star service experience! Thank you for choosing Lexus of Roseville and for taking the time to mention Ashley's great work. Drive safely and we hope to see you again!

June 12, 2021

Everything was perfect! The employees were friendly and my needs were met. The car was finished quicker than expected, which was a pleasant surprise. I was very satisfied. More

by JONALINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rugg, Brent Colley, Matt Anhaiser
Jun 14, 2021 -

Lexus of Roseville responded

Thank you for leaving us a review! We're glad to hear that our team took excellent care of your vehicle and were able to get you on the road more quickly than you expected. Safe travels and come back soon, from all of us here at Lexus of Roseville!

June 11, 2021

Lexus of Roseville has an excellent service department. My vehicles seem to get better with age. The department is very busy at times and they efficiently perform their tasks. More

by RWB72@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Wells
Jun 11, 2021 -

Lexus of Roseville responded

We are more than pleased to hear that the Lexus of Roseville service team delivered professional service which made your experience a success from start to finish. Your continued confidence means a lot to all of us and we hope to see you back again next time. Drive safe!

June 11, 2021

Greeted as soon as I pulled up. First time having my car in for service. Super busy day for them. My husband drove down as well so I didn't have to sit and wait. Next visit I will schedule first thing in th More

by LVollan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley, Matt Anhaiser
Jun 11, 2021 -

Lexus of Roseville responded

Thank you for visiting us at Lexus of Roseville. We appreciate this feedback and are grateful for your five stars. We look forward to assisting you in the future!

June 10, 2021

Ok since the times l have been visiting Lexus of Roseville l have not had such an exceptional service before. I mean excellent service 👌 I have had good services before but not like this one. My More

by NTBPHARM420
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jun 11, 2021 -

Lexus of Roseville responded

Thank you for the great review! We want the most for our guests, and hearing that you had such a successful service experience working with Brent and the Lexus of Roseville team made our day. We will be sure to let him know how much you appreciate his help. Drive safely, and we are looking forward to seeing you again down the road!

June 10, 2021

Great experience from the moment I pulled in to the parking lot. I was not attacked by wolves and never felt like a victim. You want a Lexus....GO HERE. Jeff More

by JEFFSCHWEIG1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Charlie Hunt, Boris Velikov
Jun 11, 2021 -

Lexus of Roseville responded

Thank you for taking the time to recommend our work, Jeff! It is terrific to hear that our team gave you a positive, pressure-free experience. Drive safely, and we hope to earn your business again at Lexus of Roseville!

June 10, 2021

Great car just took a long time to get out of there. You should invest in a money machine. That’s all I got to say More

by CAMADIO23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kimbral 5 stars , Dennis Tachera
Jun 11, 2021 -

Lexus of Roseville responded

Thank you for the feedback - we'll pass it along to the team. If there's anything else you'd like to share about how we could have made this a better experience for you, I'd love the opportunity to have a conversation. Feel free to give me a call at 916-472-7422 if that is the case. We're grateful for your business and hope the car exceeds expectations. Best, Jay U. - General Sales Manager

June 10, 2021

Great Service and friendly staff. Work was completed on time and communication was excellent. A little pricy based on what I normally pay for this type of service but not unreasonable. More

by jbkadvisors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Williams
Jun 10, 2021 -

Lexus of Roseville responded

Thank you for the positive review and for your feedback. We do our best to remain competitive with pricing, so we will pass your comments along to the team. We're grateful for your business and hope we get the opportunity to work with you again in the future! Safe travels, from all of us here at Lexus of Roseville!

June 10, 2021

Amazing team I had a good experience with all members of the team what a great dealership to do business with I bought two cars! More

by WILL.LANGHAGEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Treebis, Dennis Tachera, Jeremy Monschau
Jun 10, 2021 -

Lexus of Roseville responded

Will, congratulations on your new cars! It makes our day to hear that you had such a positive experience with our team and we appreciate the excellent review. Thank you from all of us at Lexus of Roseville!

June 09, 2021

Quick and professional service as always. I can't believe you think you should decide how many words my review should take. Total xxxxxxxx. Last time filling this out. More

by fenocchio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I have no idea who i worked with. Just picked someone from the list., Matt Anhaiser
Jun 09, 2021 -

Lexus of Roseville responded

Thank you for the review! We value customer feedback, as we use it to improve our practices, and we appreciate you taking the time to share. Safe travels and we hope to see you again at Lexus of Roseville!

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