Lexus of Roseville
Roseville, CA
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I arrived early for my appointment and was quickly informed that the service department would be open soon. My vehicle was taken in for service shortly after I spoke with a service advisor. The lobb informed that the service department would be open soon. My vehicle was taken in for service shortly after I spoke with a service advisor. The lobby was comfortable and all dealership employees that I contacted were very friendly, especially Ashley. Service was completed within the designated time frame. Great job! More
Everything was perfect! The employees were friendly and my needs were met. The car was finished quicker than expected, which was a pleasant surprise. I was very satisfied. my needs were met. The car was finished quicker than expected, which was a pleasant surprise. I was very satisfied. More
Lexus of Roseville has an excellent service department. My vehicles seem to get better with age. The department is very busy at times and they efficiently perform their tasks. My vehicles seem to get better with age. The department is very busy at times and they efficiently perform their tasks. More
Greeted as soon as I pulled up. First time having my car in for service. Super busy day for them. My husband drove down as well so I didn't have to sit and wait. Next visit I will schedule first thing in th in for service. Super busy day for them. My husband drove down as well so I didn't have to sit and wait. Next visit I will schedule first thing in the morning. More
Ok since the times l have been visiting Lexus of Roseville l have not had such an exceptional service before. I mean excellent service 👌 I have had good services before but not like this one. My Roseville l have not had such an exceptional service before. I mean excellent service 👌 I have had good services before but not like this one. My service advisor was amazingly good and l sincerely appreciate every aspect of it. Firstly l wasn't able to make my scheduled appointment. I got there around 2 hrs later than l was scheduled for and l feared they wouldn't take me in. Even when l pulled in. I was told they might not be able to serve me but when they asked my service advisor he didn't send me away instead he suggested they could give me a car rental for free till Monday. If l am not mistaken his name is Brent....he welcomed me with a happy face and was so kind throughout my meeting with him. I was totally chocked when he said it's a very busy day and we happen to be just 2 of us today. We indeed have seen about 65 to 80 cars today. I looked at him with so much surprise that he was still receiving customers with so much smile on his face and he was willing to help without any hesitation and he took me in even when he had a choice to say no since l missed my appointment. I was so happy l met him. And of course he is my go to from now on. I LOVE MY SERVICE ON SATURDAY!!! FOR THIS KIND OF SERVICE I WILL COME AGAIN!!! More
Great experience from the moment I pulled in to the parking lot. I was not attacked by wolves and never felt like a victim. You want a Lexus....GO HERE. Jeff parking lot. I was not attacked by wolves and never felt like a victim. You want a Lexus....GO HERE. Jeff More
Great Service and friendly staff. Work was completed on time and communication was excellent. A little pricy based on what I normally pay for this type of service but not unreasonable. time and communication was excellent. A little pricy based on what I normally pay for this type of service but not unreasonable. More
Amazing team I had a good experience with all members of the team what a great dealership to do business with I bought two cars! the team what a great dealership to do business with I bought two cars! More
Quick and professional service as always. I can't believe you think you should decide how many words my review should take. Total xxxxxxxx. Last time filling this out. believe you think you should decide how many words my review should take. Total xxxxxxxx. Last time filling this out. More





