Lexus of Roseville

Great experience overall. Signing delays should be reviewed to improve customer service. Som was very knowledgeable on the product overall, made it easier to comparison shop different models reviewed to improve customer service. Som was very knowledgeable on the product overall, made it easier to comparison shop different models More

Overall everyone was very helpful and communicated well. The service did take more thantwice as long as what was quoted however the service department was very helpful in offering a loaner car. Howe well. The service did take more thantwice as long as what was quoted however the service department was very helpful in offering a loaner car. However, the littlest thing is the most aggravating. The serviceman did not turn off the "Service Required" prompt in the dash. So now I have to make a trip back when I can find time to have that taken care of. I left for three hours then came back and waited for an additional hour. Time quotes was 1.5 - 2 hours. More

Two days after we purchased a used Lincoln I called my sales person with two questions. He said he would find out the answers and call me back. Never heard back. sales person with two questions. He said he would find out the answers and call me back. Never heard back. More

we bought used bmw x3 from . we are happy with our purchase so Thank you so much joe nazer. he was very helpful and professrional .excellent customer service! purchase so Thank you so much joe nazer. he was very helpful and professrional .excellent customer service! More

Everyone involved in the service of the car did a great job. They are very efficient, friendly, and welcoming. I especially like working with Natascha. job. They are very efficient, friendly, and welcoming. I especially like working with Natascha. More

The lady advisor was nice not like the last time with a male advisor. He Didn’t have time to listen and rushed to meeting, male advisor. He Didn’t have time to listen and rushed to meeting, More

Great service did not play games got the car at the price we agreed upon the time to complete the deal from start to finish was good price we agreed upon the time to complete the deal from start to finish was good More

The lady service advisor named Claire was so nice and easy to work with. She made me feel at home. I will come back again. easy to work with. She made me feel at home. I will come back again. More

My wife’s 2010 Lexus ES350 would not start. I got a quick appointment and 20,000 mile service. Running great. Low battery. Service Great! It only has 21,000 miles! appointment and 20,000 mile service. Running great. Low battery. Service Great! It only has 21,000 miles! More

Brent is the best! I appreciate his honesty and his attention to detail! He’s been my service advisor for years and I hope he doesn’t retire anytime soon! I’ve always been extremely pleased with the cu attention to detail! He’s been my service advisor for years and I hope he doesn’t retire anytime soon! I’ve always been extremely pleased with the customer service as well as the work done on my vehicle. More