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Lexus of Roseville

Roseville, CA

4.8
1,910 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,910 reviews

April 03, 2021

Tristan was great to work with he made you feel at ease, he was understanding and very professional, over all an easy transaction and not stressful would highly recommend. More

by LHMORROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Apr 05, 2021 -

Lexus of Roseville responded

Thank you for reviewing Lexus of Roseville! It is great to hear that Tristan was so helpful throughout the purchase of your vehicle. On behalf of all of us, congrats and safe travels!

April 03, 2021

Fast, friendly and affordable service. Oil change was completed quickly and car left clean afterwards. Waiting area was comfortable and spaced out well for covid safety. More

by MYKNVIC2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Rodriguez
Apr 05, 2021 -

Lexus of Roseville responded

"Fast, friendly and affordable" are all words we love to see. Thank you for coming to Lexus of Roseville for your oil change! We look forward to assisting you again in the future.

April 02, 2021

Jay Nappal was the worst customer service I experienced. If a General Manager can call me I will share with them the horrible sales experience I had. Richard A Tapia 480-461-1874 More

by TAPIARICHARD23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nazer, Joe Nazer, Jay Uppal, Charlie Hunt
April 02, 2021

I look forward to my appointments because everyone I encounter is professional, friendly, and genuinely interested in providing excellent service, they explain every aspect of the appointment and answe More

by PAMLAGRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clair was exceptionally helpful, David Rugg, Brent Colley, Matt Anhaiser
Apr 05, 2021 -

Lexus of Roseville responded

There are so many kind words in your review which we love! Thank you for choosing Lexus of Roseville for your auto service needs. We look forward to your next visit with us.

April 02, 2021

Great experience, everyone was super helpful and the customer service was top notch. Yargo (sales), Scott (sales), Charlie (finance) and Scott (service) took good care of us. We are so happy to be a par More

by Diana.christensen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Scott Williams, Scott Silverman, Charlie Hunt
Apr 05, 2021 -

Lexus of Roseville responded

Diana, thank you for the review! We couldn't be more grateful to have you as a customer here at Lexus of Roseville, and we will certainly let Yargo, Charlie, and both Scotts know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 02, 2021

PRETTY AWESOME HONEST GROUP OF PEOPLE.. HIGHLY RECOMEND .. I LIKE THAT THEY ARE VERY PROFFESIONAL AND REALLY MADE FEEL LIKE A GUESS AT THEIR OWN HOME More

by carlosfinlay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clare Meline
Apr 02, 2021 -

Lexus of Roseville responded

Carlos - Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Lexus of Roseville team. Drive safely, and we hope to see you again down the road!

April 01, 2021

My appt 7:45AM. Chcked in at 8:03AM. Asked for the loaner. was waiting more than 20min. i have to ask for car. not happy. More

by Thu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nelson
Apr 23, 2021 -

Lexus of Roseville responded

I am sorry to hear that you are not satisfied with your visit. We strive to deliver attentive and efficient service, and it is never our intention to inconvenience our guests. I assure you that we will use this feedback to improve our practices moving forward. If there is anything more I can do to assist you or anything else you would like to share, please do not hesitate to give me a call. Thank you, Jay U. - General Sales Manager - 916-472-7422

April 01, 2021

Excellent customer service A+! People are friendly!Best Excellent customer service A+! People are friendly! Best price in the town! Highly recommend this place for friends! Jeremy helped us set up the More

by CINCIN1688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Uppal, Charlie Hunt, Jeremy Monschau
Apr 01, 2021 -

Lexus of Roseville responded

Thank you for your business and your outstanding recommendation of our team! We feel lucky to have you as a Lexus of Roseville customer.

March 31, 2021

The experience was great and fast. I did not plan on buying a car that day, I was just looking but it was worth the surprise. More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
Mar 31, 2021 -

Lexus of Roseville responded

Thank you for the great feedback! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Lexus of Roseville team. Drive safely in your new vehicle, and congratulations! We hope to see you again down the road!

March 31, 2021

Excellent service as always (this is just filler to make the 25 word requirement, please consider removing that feature from the survey, thank you again) More

by christinediskin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tascha
Mar 31, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us, Christine! We appreciate your support and are happy to hear that you had a good experience with our team. Drive safely, and we hope to see you again at Lexus of Roseville!

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