Back

Lexus of Roseville

Roseville, CA

4.8
1,910 Reviews

300 Automall Dr

Roseville, CA

95661

Directions

By Type

Showing 1,910 reviews

March 26, 2021

Purchasing our new car from Lexus of Roseville was a pure pleasure. Our salesman, Som was a joy to work with. No pressure at all. We were given all the information that we requested and were treated with More

by RON4MAR18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Som Praseuth
Mar 26, 2021 -

Lexus of Roseville responded

Thank you for the five-stars! We appreciate your support and are happy to hear that Som delivered such a successful purchase experience. Enjoy your new vehicle, and we hope to see you again at Lexus of Roseville!

March 26, 2021

I have a three hour round trip to Roseville Lexus. Brent knows my car and is a very good communicator. Over the years he has been available to trouble shoot concerns over the phone. I have great confidenc More

by DMARIEBYERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Mar 26, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful experience working with the Lexus of Roseville team. Drive safely, and we hope to see you again down the road!

March 25, 2021

Everyone who encountered with was awesome!! Right down form our Sales Consultant Sean Buth and everyone else in our purchase experience at Lexus of Roseville.. More

by DICK STEWART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Dennis Tachera, Sean Buth
Mar 26, 2021 -

Lexus of Roseville responded

Thank you for leaving us a review! It is fantastic to hear that our Lexus of Roseville team provided you with 5-star service!

March 25, 2021

Scott Silverman has been our sales rep for the past 3 times we have leased a Lexus. He makes the task easy. We have been very happy with our dealings with Lexus. More

by ACEBERG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Silverman
Mar 25, 2021 -

Lexus of Roseville responded

Thank you for the great review! We appreciate your repeat business and are happy to hear that Scott delivered such a successful purchase experience. Drive safely, and enjoy your new vehicle! - The Lexus of Roseville team

March 25, 2021

The loner car was a mess. Rear wiper blade was not there. The car needed a wash. The front license holder was broken. Someone should check the loners before they go out. More

by PETENDEE
Recommend Dealer
Yes
Employees Worked With
Tascha Wells
Apr 02, 2021 -

Lexus of Roseville responded

We are very sorry to hear that your loaner vehicle was not up to our high standards. We will be sure to share your feedback with the team and adjust accordingly. We appreciate your constructive criticism and we hope to have the opportunity to provide five-star service to you next time. Thank you.

March 25, 2021

Tristan was very personable and welcoming. He was very informative and helpful. We enjoyed our visit and we’re very impressed. Overall, we would recommend him to others. More

by jifnjamz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Mar 25, 2021 -

Lexus of Roseville responded

Thank you for taking the time to share! We appreciate the kind feedback and are happy to hear that Tristain earned your five-stars. Drive safely, and we hope to see you again at Lexus of Roseville!

March 24, 2021

This is a wonderful dealership to work with. Paul was great at listening to my needs/concerns and showing me different options. No pressure sales made the experience very positive. I’m a previous Lexus o More

by LKKENT4262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kimbrel, Lynn Slater, Chris Carey
Mar 24, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Lexus of Roseville, and we will certainly let Paul know that you appreciate his help. We are proud that we earned your business, and we hope that you continue to enjoy your new ride!

March 24, 2021

Som was very kind and knowledgeable! He kept us in the know each step of the process! Actually everyone was very accommodating! Thank you Som for all you did for us! More

by TVOLLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Carey, Charlie Hunt, Som Praseuth
Mar 24, 2021 -

Lexus of Roseville responded

Thank you for the review! We are so glad Som took such good care of you here at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

March 24, 2021

I was lucky enough to get a quick and convenient appointment for an issue regarding my AC which seemed to not operate. A new feature in the 2021 RX350 lets one turn on or off the AC compressor depe More

by JL04260
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Colley, Charlie Hunt
Mar 24, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your AC here at Lexus of Roseville, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

March 24, 2021

Brent Colley is always very welcoming and pleasant to talk to. He takes time to discuss any car issues with me. The dealership is always a pleasant place to wait for my car. More

by JTAVAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Mar 24, 2021 -

Lexus of Roseville responded

Thank you for the review! It is always a pleasure to assist you here at Lexus of Roseville, and we will certainly let Brent know that you appreciate his help. We look forward to your next visit!

...
110
...