Lexus of Roseville
Roseville, CA
Filter Reviews by Keyword
By Type
Showing 2,003 reviews
Was such a great, easy n yes QUICK experience with Yargo Basta from start 2 finish,.Yes i would and WILL BUY from him again at Lexus. Looking forward to buying the new Lexus IS Sport 500. Basta from start 2 finish,.Yes i would and WILL BUY from him again at Lexus. Looking forward to buying the new Lexus IS Sport 500. More
The customer experience in the service department of Lexus of Roseville makes me want to always drive a Lexus! I live 2 hours away and only have my vehicle serviced by Roseville. Lexus of Roseville makes me want to always drive a Lexus! I live 2 hours away and only have my vehicle serviced by Roseville. More
Tascha and the rest of the Service Department are knowledgable, considerate, deliver the highest level of customer service, and do not try to up-sale you. I came in for my 30K mile service, thinking knowledgable, considerate, deliver the highest level of customer service, and do not try to up-sale you. I came in for my 30K mile service, thinking I needed new tires and was told I have plenty of tread left. This would have been where other dealers pounce; not Lexus of Roseville. My car is always given back to me in a timely manner, cleaner, and with a full report of what was done. Love this place! More
Check in was seamless. Work was performed as promised. Work was completed in a timely fashion. Recommend others to get their car services done here Work was completed in a timely fashion. Recommend others to get their car services done here More
Scott helped us find the right vehicle for our needs. He is extremely knowledgeable of the Lexus products and options and spent a great deal of time to explain and answer our questions. These new cars have is extremely knowledgeable of the Lexus products and options and spent a great deal of time to explain and answer our questions. These new cars have so many new options Scott has made himself available for a follow-up visit to provide more details. The folks at the dealership were courteous and helpful. More
Friendly, professional and accommodating staff . Text and phone communications appreciated. Service manager is fantastic. She insures my concerns are addressed and makes me feel comfortable in explaini and phone communications appreciated. Service manager is fantastic. She insures my concerns are addressed and makes me feel comfortable in explaining all that is involved with my service!!! More
Tascha is a great service advisor we went over what my car needed and went over options of what to do now or latter. The ball was in my court the whole time with no pressure to do this or that. She kept m car needed and went over options of what to do now or latter. The ball was in my court the whole time with no pressure to do this or that. She kept me informed of what was going on and I even left in the time frame she believed I would be fine. More
nobody answered the phone, several tries. finally left a call back request, got a return call 5 hours later. after 210 years getting vehicles serviced was denied a loaner car, NICE. call back request, got a return call 5 hours later. after 210 years getting vehicles serviced was denied a loaner car, NICE. More
The whole staff at Roseville Lexus was great, they stayed an hour after closing and were super friendly the entire time. Joe was a lot of fun to work with, definitely not a typical dealership experience. an hour after closing and were super friendly the entire time. Joe was a lot of fun to work with, definitely not a typical dealership experience. More
It was a pleasure dealing with Roseville Lexus. I would recommend them to friends. I'm loving my new vehicle and would return for future needs. recommend them to friends. I'm loving my new vehicle and would return for future needs. More





