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Lexus of Roseville

Roseville, CA

4.8
2,014 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 2,014 reviews

April 27, 2021

It was a pleasure dealing with Roseville Lexus. I would recommend them to friends. I'm loving my new vehicle and would return for future needs. More

by JILLDALTON
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Jeremy Monschau
Apr 27, 2021 -

Lexus of Roseville responded

Jill, congratulations on your new car! We are thrilled to hear that you are a happy customer and we appreciate your recommendation of our team. Thank you from all of us at Lexus of Roseville!

April 26, 2021

This dealership is fine. They are always able to accommodate me with appointment times that work for me since I live an hour away. This visit they were very busy yet we’re able to get in and out in More

by CREIGHTONDSK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
May 17, 2021 -

Lexus of Roseville responded

Thank you for reaching out. We appreciate you making the trip to visit us for your auto service needs and I'm glad to hear that your repairs were completed in a timely manner. I'm sorry that this charge came as a surprise to you. It's our goal to deliver an excellent value so we will keep your review in mind moving forward. Don't hesitate to give me a call if you would like to discuss anything further. Jay U. - General Sales Manager - 916-472-7422

April 25, 2021

I had a very pleasant experience throughout the whole purchasing process. The entire team at Lexus of Roseville was professional, cordial, and knowledgeable. Much gratitude to Joe, Yargo, Jay, and Denis More

by REZA30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basra , Joe Nazer
Apr 26, 2021 -

Lexus of Roseville responded

Thank you for the 5-star feedback! We're thrilled to see that you were in such great hands working with the team and we'll be sure to pass your appreciation on to Joe, Yargo, Jay, and Denise. Congratulations from all of us here at Lexus of Roseville on the new vehicle!

April 24, 2021

Thank you Lexus of Roseville. I purchased a 2019 ES 350 at a great price. I would to thank Yargo, Joe and Charlie for the great customer service you provided. More

by Rizm73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Joe Nazer, Charlie Hunt
Apr 26, 2021 -

Lexus of Roseville responded

Congratulations on your 2019 Lexus ES 350! We love to see this positive feedback about Yargo, Joe, and Charlie and are delighted to hear that you're a satisfied customer. Thank you so much for joining the Lexus of Roseville family!

April 24, 2021

I had an issue with my new car, but the Lexus dealership in Roseville solved the problem very quickly and professionally. I have been going to them since I moved into the area seven years ago and they have More

by PSACO52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clare Smith, Jim Douglas
Apr 26, 2021 -

Lexus of Roseville responded

Pete, thank you for taking the time to leave us a review! We couldn't be more grateful to have you as a customer here at Lexus of Roseville, and we will certainly let Jim and Clare know that you appreciate their help. We look forward to your next visit!

April 23, 2021

very friendly great service we will see you for oil change when it is due. all the best to the whole staff thanks for being the best More

by DORSCOMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clare Meline, David Rugg, Scott Williams
Apr 23, 2021 -

Lexus of Roseville responded

Thank you for your continued business and your confidence in our team! We are thrilled that you are a happy Lexus of Roseville customer. Have a wonderful day!

April 23, 2021

The service was excellent! It was thorough and timely. Everyone is friendly and helpful. I will continue to use and recommend this dealership. Thank you! More

by TKKERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Pullin
Apr 23, 2021 -

Lexus of Roseville responded

We appreciate the kind feedback! We strive to deliver top-notch service, and it is wonderful to hear that this was reflected in your visit. Drive safely, and we hope to see you again down the road!

April 23, 2021

Met a new service member who was nice and she educated me a little bit on my vehicle. Didn't get the gift I thought I would from an email but that's probably my fault for not asking. Service department was b More

by GINALAL1212
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tasha
May 10, 2021 -

Lexus of Roseville responded

Thank you so much for your longtime business and support. We really appreciate your feedback and I'm glad to hear that your recent visit went smoothly. If we overlooked something I would be glad to look into it for you. Please don't hesitate to give me a call. Jay U. - General Sales Manager - 916-472-7422

April 23, 2021

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by RON-DIDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Buth, Jarrett Schultz
Apr 23, 2021 -

Lexus of Roseville responded

Thank you for your business and five-star rating of Lexus of Roseville!

April 22, 2021

I was told that hood struts were weak!! I had it replaced last year. I asked the salesperson if there is a warranty for that, and haven't gotten any answer from anyone yet. More

by MKTOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 23, 2021 -

Lexus of Roseville responded

I am sorry to hear that you are having trouble getting in contact with my team. We want our guests to get the most out of their vehicles, and it is never our intention to inconvenience them. I would appreciate another opportunity to speak with you about your situation directly. I will not be able to gather your contact information from this review, but please feel free to give me a call. Thank you, Jay U. - General Sales Manager - 916-472-7422

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