
Lexus of Roseville
Roseville, CA
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From the moment we walked into the parking lot, everyone was so helpful and friendly, but not in a typical "car salesman" way. We felt we were treated with kindness, respect and the service was fast and eff was so helpful and friendly, but not in a typical "car salesman" way. We felt we were treated with kindness, respect and the service was fast and efficient. All our questions were answered and the prices were very fair. I would highly recommend Lexus of Roseville! More
Everyone was very friendly . Made us feel very comfortable . We had seen the car on line and decided to go look at it. Car was a 2014 but looked brand new inside and out comfortable . We had seen the car on line and decided to go look at it. Car was a 2014 but looked brand new inside and out More
My wife and I appreciate the professional service provided by Lexus Roseville. We have been relying on Brent Colley for service recommendations since our 2005 SC430, then our new purchases of RC350 a provided by Lexus Roseville. We have been relying on Brent Colley for service recommendations since our 2005 SC430, then our new purchases of RC350 and RX450h. More
Easiest process ever. Tristan had everything ready for me, took care of me on my trade in, and make this the best experience I’ve ever had buying a car. me, took care of me on my trade in, and make this the best experience I’ve ever had buying a car. More
Nelson welcomed me and said the work would be done by 2:00 PM. This was a major service (60,000 miles). He asked if I had any concerns about the car. He provided a loaner and applied a discount to the bi 2:00 PM. This was a major service (60,000 miles). He asked if I had any concerns about the car. He provided a loaner and applied a discount to the bill. Work was completed on time. Bill was lower than expected. Car was sparkling when delivered. Outstanding service as usual. Expectations exceeded. That's Lexus hallmark reputation. Thanks to Nelson and the team who did the work!. More
Tristan was great to work with. He listened to my needs and budget. Everyone at Lexus was very professional and friendly and answered all of my questions . and budget. Everyone at Lexus was very professional and friendly and answered all of my questions . More
Excellent service every time I bring my car in for servicing. I just get what needs to be done and leave. I appreciate not being hassled for service I don’t need. servicing. I just get what needs to be done and leave. I appreciate not being hassled for service I don’t need. More
The service rep, Brent, reviewed my vehicle service history and provided recommendations for my high-mileage vehicle, plus observed needs, and over seeing my requested items history and provided recommendations for my high-mileage vehicle, plus observed needs, and over seeing my requested items More
disappointed with service on loaner-no instructions, disappointed with service on loaner -no instructions, never driven the car or one like it -barely over 1/4 tank of gas, not enough for a round trip disappointed with service on loaner -no instructions, never driven the car or one like it -barely over 1/4 tank of gas, not enough for a round trip from my home -getting gas, could not find a release of gas cover in dash. no instruction manual in car. phoned dealer....simple one explained all other contacts and service were 5 star More