
Lexus of Roseville
Roseville, CA
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I miss the recently retired Mike in the service department but I was impressed with working with Brent Colley for the first time. I was there to get my faulty battery replaced but when he determine department but I was impressed with working with Brent Colley for the first time. I was there to get my faulty battery replaced but when he determined I should get my rear brakes serviced he immediately set me up with a loaner for the day. More
Got to my appointment in time. Brent got me taken care of considering how busy that morning was and I was out of there shortly. Got my car a couple hours later which was nice since it didn’t take the entire considering how busy that morning was and I was out of there shortly. Got my car a couple hours later which was nice since it didn’t take the entire day. More
Very solid car shopping experience. Great staff on all levels. From the various stages of buying a car they have all that one could ask for... great support. levels. From the various stages of buying a car they have all that one could ask for... great support. More
yargo was great Dennis from financing was not professional he insulted my appearance multiple times calling me big boy and was visibly mad in front of my wife and child because I didnt buy his wa professional he insulted my appearance multiple times calling me big boy and was visibly mad in front of my wife and child because I didnt buy his warranty! More
Always a great experience!!! Exceptional customer service from beginning to end. Everyone at Lexus of Roseville is a pleasure to work with. Thank you for your great care. from beginning to end. Everyone at Lexus of Roseville is a pleasure to work with. Thank you for your great care. More
Joe was very patient with us as we walked all over trying to decide between three cars. We finally made our choice and ended up with a great car to decide between three cars. We finally made our choice and ended up with a great car More
We have been going to this dealer for years, both to purchase vehicles and to have them serviced. This is a very thorough operation and the individuals are extremely professional. Most recently it was purchase vehicles and to have them serviced. This is a very thorough operation and the individuals are extremely professional. Most recently it was our service advisor, Brent. He deserves at least 6 stars but this rating system limits me to 5. More
I had a great buying experience at Roseville Lexus. I am so happy with my purchase. The service department was also very easy to work with. Super happy customer. so happy with my purchase. The service department was also very easy to work with. Super happy customer. More
Service advisor, Ashley. Awesome. Loaner Department, Awesome. I noticed on the way home I was missing operations. No lights in drive shaft. No lights or function seat warmers. AC function wouldn't g Awesome. I noticed on the way home I was missing operations. No lights in drive shaft. No lights or function seat warmers. AC function wouldn't go off. Immediately went back. Quick fix, thankfully. I was told a connector wasn't completely fitted. The rattle noise from dash seems to be gone. The spongy brakes I feel are a characteristic of vehicle. The radio issue HD button. More
What a great experience at Lexus of Roseville! Took my daughter to buy one of their used vehicles and they did a superb job of giving her a great first time car buying experience. Som took the initiative daughter to buy one of their used vehicles and they did a superb job of giving her a great first time car buying experience. Som took the initiative to look up specifics about her car that he was unfamiliar with ( its electric) so she was comfortable leaving in it. I’m confident in their inspection process and know my daughter has a safe reliable vehicle. Dennis in the finance department did a great job of treating her like an adult and walking her through the paper work in layman terms so she understood what she was signing. Chris sealed the deal and made sure she was able to afford the car with what she had and even walk out with some extras. Outstanding customer service! BY FAR exceeded my expectations! 10/5 ⭐️ More