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Lexus of Roseville

Roseville, CA

4.8
1,910 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,910 reviews

January 22, 2021

I miss the recently retired Mike in the service department but I was impressed with working with Brent Colley for the first time. I was there to get my faulty battery replaced but when he determine More

by RALPHCHATOIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jan 22, 2021 -

Lexus of Roseville responded

Ralph - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Brent went the extra mile to assist with your vehicle and get you back out on the roads. Drive safely, and we will be sure to pass on the kind words! - The Lexus of Roseville team

January 21, 2021

Got to my appointment in time. Brent got me taken care of considering how busy that morning was and I was out of there shortly. Got my car a couple hours later which was nice since it didn’t take the entire More

by Rina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jan 21, 2021 -

Lexus of Roseville responded

We really appreciate the positive feedback, Rina! It's great to hear that Brent and the rest of our service team made your visit short and sweet. Thank you for trusting Lexus of Roseville with your vehicle and your business!

January 21, 2021

Very solid car shopping experience. Great staff on all levels. From the various stages of buying a car they have all that one could ask for... great support. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera
Jan 21, 2021 -

Lexus of Roseville responded

Brian, we are thrilled that our team made your purchase experience great from start to finish! Thank you for trusting Lexus of Roseville with your business and taking the time to share your positive feedback. We are grateful to have you as a customer and wish you many safe travels in your new car!

January 20, 2021

yargo was great Dennis from financing was not professional he insulted my appearance multiple times calling me big boy and was visibly mad in front of my wife and child because I didnt buy his wa More

by THEREDROCKER
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yargo Basta, Dennis Tachera
January 20, 2021

Always a great experience!!! Exceptional customer service from beginning to end. Everyone at Lexus of Roseville is a pleasure to work with. Thank you for your great care. More

by KZAREMBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Rodrigue
Jan 20, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Roseville, and we look forward to your next visit!

January 20, 2021

Joe was very patient with us as we walked all over trying to decide between three cars. We finally made our choice and ended up with a great car More

by DAVESDOLLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Jan 20, 2021 -

Lexus of Roseville responded

Thank you for the five-star review! We appreciate your feedback and are happy to hear that Joe was able to assist with your purchase. Enjoy your new vehicle and congratulations! We hope to see you back at Lexus of Roseville next time!

January 20, 2021

We have been going to this dealer for years, both to purchase vehicles and to have them serviced. This is a very thorough operation and the individuals are extremely professional. Most recently it was More

by JESS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in transportation went the extra mile., Brent Colley
Jan 21, 2021 -

Lexus of Roseville responded

Jess - We can't thank you enough for your repeat business and it's great to hear that Brent delivers excellent service. Thank you for supporting Lexus of Roseville with a positive review! We look forward to our continued relationship.

January 19, 2021

I had a great buying experience at Roseville Lexus. I am so happy with my purchase. The service department was also very easy to work with. Super happy customer. More

by SLars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Dennis Tachera, Matt Anhaiser, Jeremy Monschau, Mark Elamad
Jan 19, 2021 -

Lexus of Roseville responded

That's what we love to hear! It's wonderful that the whole Lexus of Roseville team came together to deliver an exceptional car-buying experience. We wish you many happy miles in your new vehicle!

January 19, 2021

Service advisor, Ashley. Awesome. Loaner Department, Awesome. I noticed on the way home I was missing operations. No lights in drive shaft. No lights or function seat warmers. AC function wouldn't g More

by NDROBERTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan- Was great listner
Jan 19, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us this feedback. It was our pleasure to assist you here, and we will be sure to let Ashley know that you appreciate her help. If you have any remaining questions regarding your vehicle, please don't hesitate to give me us a call. Thank you, Jay U. - General Sales Manager - 916-472-7422

January 19, 2021

What a great experience at Lexus of Roseville! Took my daughter to buy one of their used vehicles and they did a superb job of giving her a great first time car buying experience. Som took the initiative More

by Amandalyn622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Chris Carey, Som Praseuth
Jan 19, 2021 -

Lexus of Roseville responded

Feedback like this makes our day, Amanda! Our team strives to find the best option for shoppers and it is wonderful to see that Som, Dennis, and Chris helped your daughter into a vehicle that suits her needs. We're proud to have been a part of the process and on behalf of all of us at Lexus of Roseville, we wish her safe travels!

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