Lexus of Roseville
Roseville, CA
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We use Lexus of Roseville. Always excellent service. Would highly recommend. Just had some service done. Easy and fast to make the appointment. They go above and beyond for their customers. Grateful for Would highly recommend. Just had some service done. Easy and fast to make the appointment. They go above and beyond for their customers. Grateful for the loaner but do miss the car wash. More
I appreciate the communications regarding my airbag recall. Additionally Brent, the service advisor was professional, knowledgeable and provided insightful advice on my SC430 Thank you. recall. Additionally Brent, the service advisor was professional, knowledgeable and provided insightful advice on my SC430 Thank you. More
Initially trying to contact a service advisor was a problem. I could not get a call returned. Once I got the appointment and went for service, the visit was fine the advisor was good and the service wa problem. I could not get a call returned. Once I got the appointment and went for service, the visit was fine the advisor was good and the service was quick. More
Friendly, helpful personnel. Safety recall (door handles) and service on my RX350 was handled quickly while I waited in the clean waiting room. I was on my way home in less than 2 hours with a nice handles) and service on my RX350 was handled quickly while I waited in the clean waiting room. I was on my way home in less than 2 hours with a nice, clean car. More
I have been going to Lexus of Roseville on and off for the past several years. I have always experienced exceptional customer service from all of the staff at every point of my visit. The estimates have a the past several years. I have always experienced exceptional customer service from all of the staff at every point of my visit. The estimates have always been correct and I have been offered additional services if deemed necessary. More
Told me it would take about two hours for my service, and they beat that by about 30 minutes. Gave us a loaner car to hit the mall while we were waiting as well. I had some questions about turning down the they beat that by about 30 minutes. Gave us a loaner car to hit the mall while we were waiting as well. I had some questions about turning down the volume on the map function and they sat with me and found the solution. More
Tristan was an excellent sales advisor! He was prepared and organized. Top notch service. I’d highly recommend working with Tristan and Lexus of Roseville. and organized. Top notch service. I’d highly recommend working with Tristan and Lexus of Roseville. More
I cannot thank the Service Department enough for their kindness, professionalism and courtesy. Since we live > 50 miles away, the had a loaner vehicle readily available. They did a FANTASTIC job on the kindness, professionalism and courtesy. Since we live > 50 miles away, the had a loaner vehicle readily available. They did a FANTASTIC job on the perma plate service. From the onset of my visit to Roseville Lexus, everyone has been awesome and genuinely accommodating and gracious. *****(FIVE STARS) to Paul K, Chris & Dennis also. More





