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Lexus of Roseville

Roseville, CA

4.8
2,005 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 2,005 reviews

January 25, 2021

Always a good experience here. Really hate having to type a certain number of words. So I’d give this survey a one and the service a 5 More

by Lexusowner12345
Recommend Dealer
Yes
Employees Worked With
Don’t see the person I worked with but she was a young woman with long dark hair. She is great!
Jan 25, 2021 -

Lexus of Roseville responded

Thank you for reviewing us! We value customer feedback, as it helps us improve for the future, and we appreciate you taking the time to share. Drive safely, and we hope to earn your business again at Lexus of Roseville!

January 25, 2021

Easy to make appointment and work done correctly and on time. Very much a first class experience. Matt was helpful and efficient . Thanks for the good service. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Jan 25, 2021 -

Lexus of Roseville responded

Jack - Thank you for taking the time to share! We strive to deliver a seamless service experience, and it is excellent to hear that this was reflected in your time working with Matt. Drive safely, and we hope to see you back at Lexus of Roseville down the road!

January 24, 2021

Joe was extremely professional, friendly and accommodating. Our experience was top-notch...it couldn’t have gone better....best car buying experience EVER! I can’t wait to come back in to buy my More

by deblynnlevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Jan 25, 2021 -

Lexus of Roseville responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Joe delivered such a successful purchase experience. Drive safely in your new vehicle, and we are looking forward to seeing you again at Lexus of Roseville!

January 22, 2021

I would have given it a 5 because our experience with Som was awesome but the finance guy, Dennis Tachera was a complete jerk. I highly recommend buying a car with Som. More

by TONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera
January 22, 2021

I miss the recently retired Mike in the service department but I was impressed with working with Brent Colley for the first time. I was there to get my faulty battery replaced but when he determine More

by RALPHCHATOIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jan 22, 2021 -

Lexus of Roseville responded

Ralph - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Brent went the extra mile to assist with your vehicle and get you back out on the roads. Drive safely, and we will be sure to pass on the kind words! - The Lexus of Roseville team

January 22, 2021

We are so happy to be able to have our Lexus car with the assistance and help of Mr.Scott and Mr. Dennis, they are very professional, patient and accommodating. More

by EMMARN_5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman
Jan 22, 2021 -

Lexus of Roseville responded

It makes us smile to know that Scott, Dennis and the team got you into a Lexus you love! Thank you for putting your trust in the Lexus of Roseville team and sharing your five-star feedback. We wish you safe travels and a happy, healthy 2021!

January 21, 2021

Got to my appointment in time. Brent got me taken care of considering how busy that morning was and I was out of there shortly. Got my car a couple hours later which was nice since it didn’t take the entire More

by Rina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Jan 21, 2021 -

Lexus of Roseville responded

We really appreciate the positive feedback, Rina! It's great to hear that Brent and the rest of our service team made your visit short and sweet. Thank you for trusting Lexus of Roseville with your vehicle and your business!

January 21, 2021

Very solid car shopping experience. Great staff on all levels. From the various stages of buying a car they have all that one could ask for... great support. More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera
Jan 21, 2021 -

Lexus of Roseville responded

Brian, we are thrilled that our team made your purchase experience great from start to finish! Thank you for trusting Lexus of Roseville with your business and taking the time to share your positive feedback. We are grateful to have you as a customer and wish you many safe travels in your new car!

January 20, 2021

We have been going to this dealer for years, both to purchase vehicles and to have them serviced. This is a very thorough operation and the individuals are extremely professional. Most recently it was More

by JESS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle in transportation went the extra mile., Brent Colley
Jan 21, 2021 -

Lexus of Roseville responded

Jess - We can't thank you enough for your repeat business and it's great to hear that Brent delivers excellent service. Thank you for supporting Lexus of Roseville with a positive review! We look forward to our continued relationship.

January 20, 2021

yargo was great Dennis from financing was not professional he insulted my appearance multiple times calling me big boy and was visibly mad in front of my wife and child because I didnt buy his wa More

by THEREDROCKER
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yargo Basta, Dennis Tachera
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