
Lexus of Roseville
Roseville, CA
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Very professional and Excellent follow up and follow through working with Charlie Hunt locating the right used car for my needs. Found a perfect cream puff, low miles and not one scratch! All done whil through working with Charlie Hunt locating the right used car for my needs. Found a perfect cream puff, low miles and not one scratch! All done while Brent Colley took care of our GX460 service needs. More
This dealership always treats me like I am a VIP. That includes sales, parts and service. It is difficult for me to buy any other brand of vehicle. Who doesn't like a vehicle with beauty, luxury AND rel includes sales, parts and service. It is difficult for me to buy any other brand of vehicle. Who doesn't like a vehicle with beauty, luxury AND reliability. Sean Buth is the primary reason that I keep replacing my Lexus vehicle(s). He is professional, knowledgeable, and makes the deal easy. Great customer service all around and kudos to Sean! More
On time, does a good job, setting expectations, went over invoice informed me of everything.. I thought the price was high for what was done - oil change, tire rotation invoice informed me of everything.. I thought the price was high for what was done - oil change, tire rotation More
Charlie was awesome! He made our buying experience easy and quick. I will be servicing my new Lexus at Roseville because of the great customer service! and quick. I will be servicing my new Lexus at Roseville because of the great customer service! More
Excellent service Tristan has always treated me and my wife very professionally, He worked with us to order and get this vehicle out of Japan amid the COVID-19 pandemic. Well Done wife very professionally, He worked with us to order and get this vehicle out of Japan amid the COVID-19 pandemic. Well Done More
Lexus of Roseville provided another excellent experience. Nelson my Service Advisor came through again. The entire service staff is a pleasure to work with as always! They're attention to detail, courteous Nelson my Service Advisor came through again. The entire service staff is a pleasure to work with as always! They're attention to detail, courteous service and customer care is amazing and always appreciated. More
I could not be more pleased working with Yargo Basta, who sold us our last car. He is an amazing man who knows his Lexuses! We did everything almost exclusively via email. I was there literally 3.5 hours, sold us our last car. He is an amazing man who knows his Lexuses! We did everything almost exclusively via email. I was there literally 3.5 hours, mostly because I didn't have my insurance information with me. I will only purchase cars from him. WE actually want to have him to dinner :) My friend drove me to the dealership so I wouldn't have my last Lexus there and he helped her with her 2006 LS, since she had been using about 10% of the options on her car. You have a great employee! More
Very good service. You should have let me leave this at 3 words. I am very satisfied with Lexus of Roseville and the people I dealt with, but I am troubled by the fact that an email confirming my appointm 3 words. I am very satisfied with Lexus of Roseville and the people I dealt with, but I am troubled by the fact that an email confirming my appointment went to our neighbors email address. This is weird! What is going on! I asked several times about this -- no answer??? More
Very professional & efficient. Great customer service. Would definitely recommend! Very courteous, easy to make appointments in a timely manner. My Lexus has never been serviced anywhere else. Would definitely recommend! Very courteous, easy to make appointments in a timely manner. My Lexus has never been serviced anywhere else. More
The Service Dept. here is always AWESOME.....professional, courteous, and knowledgeable! They make you feel like a special customer, and are always patient with any questions. AWESOME.....professional, courteous, and knowledgeable! They make you feel like a special customer, and are always patient with any questions. More