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Lexus of Roseville

Roseville, CA

4.8
1,895 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,895 reviews

November 06, 2020

very nice people to buy a car from no pressure. Boris spent a lot of time with my wife and I. Boris was very professional and knowledgeable. Thanks Boris explaining what a special car that we bought we l More

by EJW2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Boris Velikov
Nov 06, 2020 -

Lexus of Roseville responded

Earl and Joan- Thank you for reviewing Lexus of Roseville and for giving a shout out to Boris! We are dedicated to finding the best option for guests and it is fantastic to see that came through to you!

November 06, 2020

Service was excellent as usual. Loaner car allowed me to do other errands while the car was serviced. Not sure though why the tire issues was not identified in an earlier service appointment. More

by CHUCK76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natascha Well
Nov 09, 2020 -

Lexus of Roseville responded

Hi Chuck - Thank you for choosing Lexus of Roseville for your auto service needs. I appreciate this feedback, and if you have any outstanding questions or concerns, I would be glad to connect you with someone who can help. Don't hesitate to send me an email. Jay U. - General Sales Manager - 916-472-7422

November 06, 2020

Ashley was great, explained everything that they were going to do during the service. I told her that I was interested in getting chrome wheels for my RX350 and she told to go to the parts dept. and they More

by JIMWILGV
Recommend Dealer
Yes
Employees Worked With
Scott Williams
Nov 06, 2020 -

Lexus of Roseville responded

I'm very glad to hear that you received excellent service from Ashley, but I apologize that our team wasn't able to show you these parts. We would be grateful to assist with this purchase and I would appreciate another chance to help. If you're willing, would you please contact me directly? Thank you, Jay U. - General Sales Manager - 916-472-7422

November 05, 2020

I have always found this Lexus dealership and service center to be kind, considerate, and aware of my needs. Brent Colley continues to impress me by listening carefully and suggesting only service that More

by RANDANDLORETTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Nov 05, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review, Loretta! We are grateful for your business here at Lexus of Roseville, and we will certainly let Brent know that you appreciate his help. It is always a pleasure to assist you, and we look forward to your next visit!

November 05, 2020

Yargo Basta who works in internet department in Lexus is the best. He is very kind and knowledgeable about all type of the cars in Lexus. He gives you good tips and good deal. More

by TADILI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Dennis Tachera
Nov 05, 2020 -

Lexus of Roseville responded

Thank you for taking the time to share and shout out Yargo! We appreciate your business and are happy to hear that you had such a fantastic experience at Lexus of Roseville. Safe travels, and we hope to work with you again down the road!

November 04, 2020

Joe was super nice and quick at his job so the process went by real smooth and was highly satisfied! In addition, he made sure to keep in check with us and tried his best to make us comfortable while we w More

by Daisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Nov 04, 2020 -

Lexus of Roseville responded

Daisy - Thank you so much for recommending Joe! We are very glad to hear that he guided you through the car-buying process with patient service. We hope that you're enjoying your new vehicle and that we see you back at Lexus of Roseville for your first oil change!

November 04, 2020

We absolutely had the best and easiest buying experience working with Som. He made out buying experience stress free and enjoyable. We will be back to buy another car from him very soon ! More

by STACEYGIRLZ
Recommend Dealer
Yes
Employees Worked With
Som Praseuth
Nov 04, 2020 -

Lexus of Roseville responded

Stacey - Thank you for the review! It is fantastic to hear that Som delivered such an efficient purchase experience. We appreciate you taking the time to share and are wishing you many safe and happy miles in your new vehicle! - The Lexus of Roseville team

November 03, 2020

We spent several hours there trying used Lexus suvs. Our salesman was Som, whom we were grateful for as he was so patient and could not do enough for us. If I were to buy a new Lexus, I would go to him for More

by SUEMARIE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Som Praseuth
Nov 03, 2020 -

Lexus of Roseville responded

Hi Susan - All of us at Lexus of Roseville are happy to know that you're enjoying your new vehicle. Thank you for posting this feedback about your experience working with Som! We love that he could assist with your purchase. Safe travels and hope to see you down the road.

November 03, 2020

I am pleased with my buying experience at Lexus Roseville. Both Mark & Scott were open, honest and accommodating; there wasn’t any typical “back & forth” on pricing ( which is so annoying) and More

by B4SFLANAGAN
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Slater, Scott Silverman, Mark Elamad
Nov 03, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with Mark and Scott here at Lexus of Roseville, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

November 03, 2020

Brent is a true asset to your company! Kind and honest and look forward to working with him again. We live in Elk Grove but drive out to Roseville because Brent is such a pleasure toward with. More

by k-tankers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Nov 03, 2020 -

Lexus of Roseville responded

Thank you for taking the time to share! Brent is a valued member of our team, and it means a lot to hear that you go out of your way to work with him. We appreciate your loyalty to Lexus of Roseville and hope to earn your business again at Lexus of Roseville!

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