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Lexus of Roseville

Roseville, CA

4.8
1,890 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,890 reviews

October 20, 2020

Joe was very professional, consistent and patient. He was very great through the whole process of our trade in. Such an excellent service he provided to us. Thank you so much again to Joe for going above and More

by Zy and Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Oct 20, 2020 -

Lexus of Roseville responded

For you to say that Joe went "above and beyond" makes our day! We are so happy to hear that he guided you through the buying process with professional service. Thank you for your business and safe travels in your new vehicle.

October 20, 2020

Jeremy was professional, knowledgeable, and easy to work with. We appreciated his no-pressure approach. Highly recommend working with Jeremy as he made us feel valued, and respected. More

by TLLOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Jeremy Monschau
Oct 21, 2020 -

Lexus of Roseville responded

We couldn't ask for better feedback as it is our priority to provide guests with a seamless and enjoyable sales experience. It is wonderful to hear that Jeremy is working hard to ensure we live up to our values. Thank you for shopping at Lexus of Roseville and drive safely in your new vehicle!

October 19, 2020

Great service and follow up with an undetected leak. Always lay out the potential cost and service steps. Thank you Lexus for your amazing service! More

by td
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Thomas
Oct 19, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! We're so glad we could assist with your vehicle's leak and we hope to see you back here down the road. Safe driving! - The Lexus of Roseville team

October 19, 2020

I was Blown Away by Such a Postive & Memorable Buying Experience! My Salesman Yargo Basta Set the Bar So High for All Other Sales Professionals, I Can't Imagine Going Anywhere Else! Dennis in Finance T More

by Lisa Ann Kosmak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Dennis Tachera
Oct 20, 2020 -

Lexus of Roseville responded

Lisa, thank you for taking the time to leave us a review! We are so glad Yargo and Dennis took good care of you here at Lexus of Roseville, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

October 17, 2020

Tristan was very professional , very honest and answered all our questions in a timely manner . Tristan was knowledgable in all areas. Thank you so much!! More

by clara.ramirez22
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani
Oct 18, 2020 -

Lexus of Roseville responded

It means so much to us to see this feedback, Clara! Tristan is just as attentive and knowledgeable as you describe, and we'll be sure to pass along your kind words to him. Thank you for choosing Lexus of Roseville!

October 17, 2020

Battery needed to be replaced. This was determined by your staff. Great job. All the work was done on-time and the vehicle was returned washed. More

by JGARNER95670
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Oct 19, 2020 -

Lexus of Roseville responded

Thank you for trusting Lexus of Roseville to take care of your vehicle! We're grateful to have earned your business and we wish you safe travels.

October 16, 2020

My salesman didn’t know too much about Toyota 4Runner he’s a Lexus expert . Buying it was the longest process there for me and then when it comes to financing it we were rushed . Lynn in the finance dep More

by 4RUNNERGURL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Lynn Slater, Scott Silverman
Nov 06, 2020 -

Lexus of Roseville responded

This is a disappointing review to read. I assure you that we strive for knowledgeable and accommodating service here, and I'm sorry that we didn't leave you with that impression. I also apologize for the lack of follow-up communication on our end. I would be more than willing to speak with you to see what we can do to address your concerns. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Jay U. - General Sales Manager - 916-472-7422

October 16, 2020

We appreciated the time and care that we received from the staff at Lexus of Roseville. Jeremy was very knowledgeable on the differences of our 2014 and the 2917. They worked with us on getting the pric More

by ADAMS.F
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Jeremy Monschau
Oct 19, 2020 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! Jeremy and Dennis are both excellent members of our team at Lexus of Roseville, and we will certainly let them know that you appreciate their help. We hope that you continue to enjoy your 2017 Lexus 350RX!

October 16, 2020

I enjoyed meeting my cheerful and knowledgeable technical adviser Roger. I was provided a "loaner car" and updated on the progress of a part which had to be ordered. Everyone I met was smiling and polite More

by pjrodgers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
Oct 16, 2020 -

Lexus of Roseville responded

Thank you for posting about your recent visit with Roger at Lexus of Roseville. We are proud to have earned your business and we look forward to taking care of you, and your Lexus for years to come!

October 16, 2020

Scott helped me find the right car for my needs/wants and without a big hassle. That section with beverages, etc. is a nice bonus, too. More

by Hyannis Port 420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Silverman, Tristan Regnani
Oct 16, 2020 -

Lexus of Roseville responded

Thank you for the five-stars! It is fantastic to hear that Scott was able to assist with your purchase and get you into your new vehicle. We appreciate your business and are wishing you many safe and happy miles in your new vehicle! - The Lexus of Roseville team

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