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Lexus of Roseville

Roseville, CA

4.8
1,775 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,775 reviews

August 27, 2020

Our overall experience at dealership was excellent. While we came to just get a feel for different models we left with a rx350. Borus was our salesman. He made sure we seen or test drove any car we liked. He More

by TIM.BOTTJEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Boris Velikov
Aug 27, 2020 -

Lexus of Roseville responded

Thank you for the review! We are so glad you had a good experience working with Borus and Dennis here at Lexus of Roseville, and we will certainly let them know that you appreciate their help. Enjoy your Lexus RX 350!

August 27, 2020

Customer service exceeded expectations. I had a great buying experience. Yargo went above and beyond. I would definitely recommend Lexus Roseville to friends and family More

by JRISCHMAN
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yargo Basta, Dennis Tachera
Aug 28, 2020 -

Lexus of Roseville responded

Thank you for the 5-star review! We couldn't be more pleased to hear that you enjoyed working with Yargo here at Lexus of Roseville, and it means a lot to know that you will recommend us to others. We hope to see you again sometime!

August 27, 2020

Making and completing the recall visit was easy. Brent handled it very well - both friendly and very professionally. Roseville Lexus has always been an excellent service provider. One issue: When it More

by SHIPFIX
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brent Colley
Aug 28, 2020 -

Lexus of Roseville responded

Thank you for the review and feedback. We are happy to hear that Brent took good care of you here at Lexus of Roseville, and we will be sure to let him know that you appreciate his help. We will also be sure to share your comments with our team and work to improve our process going forward. We look forward to your next visit!

August 26, 2020

Not recommended at all but because i have no choice, their advisors are incompetent have to come back twice for a service that should have been done once More

by Joelcu8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Rugg
Sep 11, 2020 -

Lexus of Roseville responded

I'm disappointed to see this review. We always strive for efficient and knowledgeable service here, and I would like to get some more details regarding your recent visits. Unfortunately, I am unable to find your contact information without a full name - would you consider giving me a call? Thank you, Jay U. - General Sales Manager - 916-472-7422

August 26, 2020

From the first greeting to the final cashier everything was done to my satisfaction. Claire was extremely helpful and acknowledged my concerns. From the loaner car to he cashier to the timely return of m More

by MARTYANDTERRID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claire in servce
Aug 27, 2020 -

Lexus of Roseville responded

We couldn't ask for better feedback and we appreciate you taking a moment to review Lexus of Roseville. It is our goal to ensure customers are confident during every step and I am glad to see that Claire made the right impression. Our team looks forward to working with you next time!

August 25, 2020

This is our 3rd vehicle we purchased from your dealership. Always great professional service from everyone involved. Will return someday for our 4th vehicle. Thank You. More

by GEOCOM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clare Meline, Brent Colley, Matt Anhaiser, Scott Silverman, Boris Velikov
Aug 26, 2020 -

Lexus of Roseville responded

Thank you so much for being loyal Lexus of Roseville customers! It really means a lot that you can depend on our team for professional service, every time. We appreciate your review and look forward to assisting you in the future.

August 25, 2020

Great deal and experience! Scott and Dennis were both easy to work with and made sure we got what we needed and we got the best! More

by TANITZ76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman
Aug 25, 2020 -

Lexus of Roseville responded

Thank you for shopping at Lexus of Roseville. It is our priority to find the best option for guests and we're pleased to see that Scott and Dennis hit the mark. We hope you are enjoying your vehicle!

August 25, 2020

Everyone was very helpful and knowledgeable. There was a large selection of the model we were interested in. I would highly recommend this dealership to family and friends! More

by BLEWIS184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer, Scott Silverman
Aug 25, 2020 -

Lexus of Roseville responded

We appreciate you taking the time to post your feedback. At Lexus of Roseville, customer satisfaction is our goal and I am glad to hear that our team helped you into a vehicle that suits your needs. Congrats & safe travels!

August 25, 2020

We had an awesome experience at this dealership. It was our first time purchasing a vehicle and Joe and Dennis have explained everything in details and made the process easy to understand. The staff warmly More

by Marriane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Aug 26, 2020 -

Lexus of Roseville responded

Thank you for shopping with us, Marriane! We're proud to have been a part of your first vehicle purchase and are happy to hear that Joe and Dennis made the right impression by offering a seamless process. Safe travels from everyone at Lexus of Roseville!

August 25, 2020

Claire was pleasant, explained the procedure well and kept me informed of the status. Very professional dealership. Micheal from car loan was also very professional. More

by wshamamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claire and Michael
Aug 25, 2020 -

Lexus of Roseville responded

We appreciate you taking the time to share your feedback for Claire and Michael. Our Lexus of Roseville team is dedicated to offering exceptional service for guests and I am so glad that came through to you! All of us are looking forward to seeing you next time.

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