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Lexus of Roseville

Roseville, CA

4.8
1,887 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 1,887 reviews

September 06, 2020

Very kind salesman who understood our wants and needs. Helped us in many ways and offered snacks to my kids. He communicated greatly with us and was very respectful. More

by Nancynguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Sep 08, 2020 -

Lexus of Roseville responded

Nancy, thank you for reviewing Lexus of Roseville. We strive to meet the needs of customers and it is fantastic to hear that you were taken care of!

September 04, 2020

Great experience working with Joe. Thanks so much for all your time and knowledge in buying a Lexus of my dreams. I know he’ll continue to help me out in the future. More

by Aggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazer
Sep 04, 2020 -

Lexus of Roseville responded

Aggie - thank you for taking the time to review Lexus of Roseville! We're pleased to hear that Joe was so accommodating during your visit. Our team hopes that we get the chance to work with you in the future. Congrats on the purchase of your dream car!

Sep 04, 2020 -

Aggie responded

The ES 350 is a joy to drive as well!

September 04, 2020

Mark was wonderful much better than your typical car salesman. He was polite, never pushy, but very informative. We highly recommend him. We love our new Lexus RX 350 More

by OBOY53@comcast.net
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera
Sep 04, 2020 -

Lexus of Roseville responded

Thank you for sharing your feedback for Lexus of Roseville! I am glad to hear that Mark is doing his job right and that he took care of you. Safe travels in your Lexus RX 350!

September 04, 2020

When I made telephone appointment was told 1 1/2 to 2 hours, although service rep did not confirm that when I checked in. Said they would call. Returned to pick up after 3hr 15Min. Waited 15 minutes to More

by JNOMOORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Anhaiser
Sep 21, 2020 -

Lexus of Roseville responded

We strive to provide guests with a seamless experience and I am so sorry if your visit took longer than anticipated. I understand that this is frustrating and I will address your concerns with the right people so we can improve our processes moving forward. Thank you for your business, Jay U. - General Sales Manager - 916-472-7422

September 02, 2020

Scott was great to work with...always professional and always timely. Lexus of Roseville was always on top of it for us as well. Thank you so much for all of your help! More

by robditter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Scott Silverman, Charlie Hunt
Sep 02, 2020 -

Lexus of Roseville responded

We couldn't have asked for better feedback, Rob! It makes our day to hear that Scott and the rest of the team here at Lexus of Roseville made your car-buying experience so attentive and stress-free. Thank you for your business, and we hope you're loving your new vehicle!

September 02, 2020

The service at the dealership is always great! Thanks for keeping our car running great. Tasha was a great communicator and made our visit very smooth. More

by KRISTIN.HARV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasha, Matt Anhaiser
Sep 02, 2020 -

Lexus of Roseville responded

Thank you for trusting Lexus of Roseville with your business! It is great to hear that you are so confident in Tasha and the team to get the job done. Safe travels and we hope to see you again down the road!

September 01, 2020

Joe was great to work with. He enplaned how every thing work and how to customize my car setting. I would recommend Joe and the dealer ship. More

by CATHY WARNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Nazer, Jay Uppal
Sep 01, 2020 -

Lexus of Roseville responded

Cathy, thank you for the review! Joe is an excellent member of our team at Lexus of Roseville, and we will certainly let him know that you appreciate his help. We hope to see you again sometime!

September 01, 2020

Great overall experience. Salesman was very helpful and listened to our requests and concerns. Made it as nonstressful as possible. Helped understand the features of the car before we left too. More

by azjamz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Joe Nazer
Sep 02, 2020 -

Lexus of Roseville responded

Thank you for the review! We are so glad you enjoyed working with our team at Lexus of Roseville, and it means a lot to know that we helped make the experience low-stress and enjoyable for you. Safe driving in your newly purchased vehicle!

September 01, 2020

We are on cars 4 and 5 with Lexus of Roseville because of the fantastic way we are treated at point of sale and the excellent service team. We are lucky enough to have Matt as our service advisor. Lexus of R More

by RUSTYMONA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Anhaiser
Sep 01, 2020 -

Lexus of Roseville responded

Thank you so much for trusting us with your business time and time again! It's wonderful to hear that you can depend on Matt to keep you safe out on the roads. All of us at Lexus of Roseville appreciate your support and look forward to serving you and your husband next time.

September 01, 2020

Tascha Wells and all the service people we deal with have provided exceptional service. We traded our old Lexus in and purchased another Lexus with the help of Tristan Regani, he went beyond the expected to More

by 49cfisher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
Sep 01, 2020 -

Lexus of Roseville responded

It means a lot to hear that you're satisfied with our service. Thank you so much for writing us a review and mentioning Tascha, Tristan, and Dennis. We are very glad that they could help you get into your new vehicle. All of us at Lexus of Roseville appreciate your business!

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